I have been living in US for over 20 years now and apparently I take some things for granted by now... an example is the parking... while booking the hotel I assumed I will have also parking place available if needed, well I was disappointed that there was no parking available when I arrived, because apparently I had to book it separately while making the room reservation... I am not use to it. Well, I asked to be informed the next day if something will change about parking. So I was disappointed the next day that nobody contacted me about that and only when I approach the front desk myself and inquire about the parking I found out that it was available. Second example... In America, all staff is always smiling, happy and eager to help, in polish hotel staff is sad, avoiding eye contact, and rude... or this is the polish mentality? Amber Baltic, although 30 years old hotel is still a very nice hotel; that said I've seen dirty walls, peeling paint, or rust here and there... Now the food was great, breakfasts were real feasts. So overall, great accommodation, great food, but customer service needs to improve.