Knoxville Convention Center - 13 min drive - 18.0 km
University of Tennessee - 14 min drive - 18.9 km
Thompson–Boling Arena - 14 min drive - 19.8 km
Neyland Stadium - 16 min drive - 20.5 km
Getting around
Alcoa - Knoxville Airport (TYS) - 30 min drive
Restaurants
Texas Roadhouse - 9 min drive
Cruze Farm Ice Cream - East Knoxville - 11 min drive
McDonald's - 13 min walk
Green Mountain Coffee Roasters - 13 min drive
Price Less Foods - 9 min drive
About this property
Comfort Suites East
When you stay at Comfort Suites East, you'll be within a 15-minute drive of University of Tennessee. Guests can take a dip in the indoor pool, or visit the fitness centre for a workout. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
68 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
1 building/tower
Fireplace in reception
Television in common areas
Fitness centre
An indoor pool
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
IPod docking station
42-inch flat-screen TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Fridge
Microwave
More
Daily housekeeping
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 9 AM to 10 PM
Policies
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Suites East
Comfort Suites Hotel East
Comfort Suites East Hotel Knoxville
Comfort Suites Knoxville
Knoxville Comfort Suites
Comfort Suites East Knoxville
Knoxville Comfort Suites
East Comfort Suites
Comfort Suites East Hotel
Comfort Suites East Knoxville
Comfort Suites East Hotel Knoxville
Frequently asked questions
Does Comfort Suites East offer free cancellation for a full refund?
Yes, Comfort Suites East does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Suites East?
Yes, there's an indoor pool. Guests have pool access from 9 AM to 10 PM.
Are pets allowed at Comfort Suites East?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Suites East?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Comfort Suites East?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Comfort Suites East and nearby?
Comfort Suites East has an indoor pool and a fitness centre.
What's the area around Comfort Suites East like?
Comfort Suites East puts you in Strawberry Plains Pike, in the heart of Knoxville. Popular attractions include University of Tennessee, which is 14 minutes away by car.
Comfort Suites East Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Good
5 January 2025
Ok for one night. Needs a good cleaning
Very friendly staff at check in and check out. Bathroom counter had not been wiped since previous guest. It had leftover hair from beard shavings. Noticed it late at night, so we cleaned the counter ourselves and told desk next morning. They said they'd make note, but offered no compensation.
Stacie
Stacie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 January 2025
Great trip/But Harrd Mattress
The hotel personnel were friendly and polite. The hotel was very nice. However, those beds/mattresses were horrible. They were so freaking hard that I couldn’t fully enjoy my trip. I have never slept on a more uncomfortable mattress before in my life. Everything else was great!!
Renann
Renann, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
31 December 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 December 2024
Tiffny
Tiffny, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
29 December 2024
Family trip
Fast check in, safe location, spacious room . Only downside was the tv did not work in our room and ice machine on second floor was broken.
michelle
michelle, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
East of Knoxville
The hotel staff were very welcoming. The room was spacious and the desk was large. If i needed to work from the room, there was plenty of desk top to comfortably work from. The beds were a little higher than most but so comfortable!
Teresa
Teresa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
stay was very good and the breakfast very good with eggs bacon sausage gravy
gary
gary, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
tamara
tamara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Comfy
Clean bathroom, comfy bed. Good breakfast.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
6 November 2024
Average hotel that was clean, quiet, and comfortable. It is an older hotel that has been maintained. Breakfast was good with hot and cold choices, coffee, and juices. I would stay here again.
Mark
Mark, 1-night trip
Verified Hotels.com guest review
6/10 Good
29 October 2024
I recently stayed at this hotel and was disappointed with a few aspects of my experience. The breakfast quality was below expectations; the food didn’t seem fresh, and options were limited. Additionally, I noticed dead bugs on the ceiling, which made the environment feel less than clean. For the price, I expected a higher standard of cleanliness and quality. Unfortunately, I wouldn’t recommend this location based on my experience.”
Let me know if you’d like any adjustments.
Elizabeth
Elizabeth, 2-night business trip
Verified Hotels.com guest review
6/10 Good
22 October 2024
Mark
Mark, 2-night trip
Verified Hotels.com guest review
2/10 Poor
3 October 2024
We read reviews so thought it was decent. It was not. There was pee and gross stuff around the toilet and smelled like pee badly. There was multiple areas that had caked up dirt and stuff. The bed was hard, the sheets not soft and had nobs. Carpet not clean. The couch legs were tipped out and literally not safe, old dirty thin couch. Yuck. Please dont stay here.
tammie
tammie, 1-night family trip
Verified Expedia guest review
8/10 Very good
28 September 2024
The staff was very friendly, from the receptionist (whose parents used to live near my address), to the cleaning individual and the breakfast area worker. I would recommend this facility.
John
John, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
21 September 2024
Originally thought it was out of the way but it ended up being a perfect location with some dining options and easy access to I40
bryan
bryan, 2-night trip
Verified Expedia guest review
8/10 Very good
15 September 2024
Nice
Nicole
Nicole, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Osman
Osman, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 August 2024
Sean
Sean, 1-night trip
Verified Expedia guest review
8/10 Very good
22 August 2024
Staff offered great service and was friendly. Room was clean. Looked like they have been working on some updates. Great breakfast. Restaurant in walking distance
Jennifer
Jennifer, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
All was acceptable the bathroom hand held shower had a leak in it and did not have a holder for it, which made it
a little awkward to use
Harold
Harold, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 August 2024
James
James, 2-night trip
Verified Expedia guest review
8/10 Very good
12 August 2024
The staff at this hotel was outstanding. Friendly, and overall very helpful. We had the breakfast and it was very good. It was a simple spread that was done very well. The woman that staffed the area was outstanding. She truly cared about her job and demonstrated that by keeping the area clean and refilling any items that ran low.