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Porta Hotel del Lago

3.5 star property
Lakefront hotel with outdoor pool, near Lake Atitlán

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Porta Hotel del Lago

Property grounds
Aerial view
Basic Suite, Garden View | Balcony
Lake
Standard Double Room, 2 Double Beds | Terrace/patio
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • Electric vehicle charging point
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Sauna
  • Children's pool
  • Hot tub
  • Pool bar
  • Room service

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
The price is NZ$301
includes taxes & fees
13 Jan - 14 Jan

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Suite, Garden View

Basic Suite, Garden View

Basic Suite, Garden View

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Premium bedding
Deep-soaking bath
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Lake View

Deluxe Double Room, 2 Double Beds, Lake View

Deluxe Double Room, 2 Double Beds, Lake View

Highlights

Balcony
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Private bathroom
Deep-soaking bath
Coffee/tea maker
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

Balcony
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Private bathroom
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

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Airport transfer
Free parking
8.8 out of 10, Excellent, (354)
The price is NZ$336
includes taxes & fees
10 Jan - 11 Jan
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About the area

Map
2a Avenida 06-17 Zona 2, Panajachel, Solola

What's nearby

  • Lake Atitlán - 4 min walk
  • Azul Maya Archaeological Museum - 6 min walk
  • Casa Cakchiquel Arts Center - 7 min walk
  • Church of Saint Francis - 14 min walk
  • Panajachel Municipal Market - 15 min walk

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 115 min drive
  • Guatemala City (GUA-La Aurora Intl.) - 43.3 miles/69.6 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Little Spoon - ‬5 min walk
  • ‪Sunset Bar - ‬4 min walk
  • ‪Restaurante El Cayuco - ‬5 min walk
  • ‪Restaurante el chaparral - ‬10 min walk
  • ‪Guajimbos - ‬9 min walk

About this property

Porta Hotel del Lago

Porta Hotel del Lago features a free kids' club and puts you within a five-minute walk of Lake Atitlán. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar and a fitness centre are other features. Fellow travellers say great things about the helpful staff and location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 4 meeting rooms
  • Conference centre (4725 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Bike parking
  • Spa services
  • Hot tub
  • Sauna
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch TV
  • Premium cable channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • LED light bulbs

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 12 to 20 for adults and USD 10 to 15 for children
  • Airport shuttle service is offered for an extra charge of USD 200 per person (one-way)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 September to 31 October:
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 30 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Porta Lago
Lago Porta
Porta del Lago
Porta del Lago Panajachel
Porta Hotel
Porta Hotel del Lago
Porta Hotel del Lago Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Porta Hotel Panajachel
Porta Hotel Lago Panajachel
Porta Hotel Lago
Porta Lago Panajachel
Porta Lago
Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
Porta Hotel del Lago Hotel
Porta Hotel del Lago Panajachel
Porta Hotel del Lago Hotel Panajachel

Frequently asked questions

Does Porta Hotel del Lago offer free cancellation for a full refund?
Yes, Porta Hotel del Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Porta Hotel del Lago?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Porta Hotel del Lago?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Porta Hotel del Lago?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Porta Hotel del Lago?
Yes, an airport shuttle is available. The charge is USD 200 per person one-way.
What are the check-in and check-out times at Porta Hotel del Lago?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Porta Hotel del Lago and nearby?
Have fun with activities such as cycling, boat tours and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Porta Hotel del Lago also has a sauna and a fitness centre, as well as a garden.
Are there restaurants at or near Porta Hotel del Lago?
Yes, there's an on-site restaurant.
Does Porta Hotel del Lago have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Porta Hotel del Lago like?
Porta Hotel del Lago is a short 4-minute walk from Lake Atitlán and 14 minutes' walk from Church of Saint Francis. Travellers love the hotel's prime location.

Porta Hotel del Lago Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

SALIMA, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Lovely location, decent stay
This hotel is in the perfect location! We paid a little extra to upgrade our room, but except for being on the 5th floor, there seemed to be no difference between ours and the others which was a little disappointing. We also requested to check out one hour late, and they charge $20 per hour extra for that. They called us twice to remind us we’d be charged, and that seemed like a bit much. We had two cockroaches in our room despite being on the 5th floor. The air conditioning didn’t work. For the money, I wouldn’t choose to stay here again, but we still had a nice time.
Alicia, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hugo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good stay on average for Panajachel
It was our first in Panajachel and we were looking for a very nice hotel with a pool and that was Porta! Now, I booked a room specifically with a bathtub as per description and turned out they all had showers. So we wanted to use the pool but at that time of year it was actually too cold on that day, then asked if we could access the jacuzzi or sauna. They turned on both. We started with the jacuzzi which was very dirty and probably has not been cleaned for a while and went to the sauna which was very nice. Our hotel room was very nice with view on the lake and noticed that one of the window was broken and they never repaired it. I also noticed that sound proofing was very poor and we can hear people outside and outside your door and next door neighbors. In short, I think it is a nice hotel for the area and I think it is a bit old and need some renovation and more maintenance.
2-night trip
Verified Hotels.com guest review

2/10 Poor

The pool was under construction they had wood and bags hazardous. jacuzzi had to be reserved in advance and can only be used for only 20 minutes beds where hard uncomfortable
Bryan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great service
overall everything was great.
Shehzad, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Very nice hotel. Clean. The bathroom sink drain leak all over the floor when you used the bathroom sink and the toilet ran constantly. We didn't bother to notify the hotel because we were. only staying one night and didn't want to bother changing rooms. We did let them know during checkout.
Leslie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good place to stay
Juan, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Some areas are not available at all.
Oscar, 2-night trip
Verified Expedia guest review

8/10 Very good

The room was quite comfortable. Very clean and the staff were quite helpful and kind.
Teheli, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Georgina, 2-night family trip
Verified Expedia guest review

6/10 Good

The property has a beautiful view of the lake and the volcano. The staff were really friendly and easy to talk to. We got stuck in the elevator for about 5 minutes and they fixed the problem really quick and gave us a complementary drink on the house. However, we did not enjoy much of the hot tub the second night of our stay. Not sure what the issue was but we were told that they could not have the jets and the water coming from waterfall on at the same in order to save water but the previous night they did do that. Other than that everything was amazing and beautiful.
Jofred, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Súper nice
Yahel, 1-night trip
Verified Expedia guest review

8/10 Very good

Jenniffer, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The view from our suite was absolutely stunning!!!!
Martha, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great views of the lake, good service
Rosa, 2-night trip with friends
Verified Expedia guest review

4/10 Fair

The hotel was very outdated, the front desk was nice. But they made sure we were out the hotel at 11 even asking if we could pay more to extend our check out
Anastasia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful views, convenient location, safe parking, with friendly service. Great option for Pana!
Todd, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Elba, 1-night trip
Verified Expedia guest review

8/10 Very good

Adrian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I like the view, the tranquility, the staff was helpful
Miriam, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Great hotel good staff but the room needs upgrade
Luis, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent view people friendly
Carlos, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff was very nice and helpful, felt really safe and would stay at this hotel again.
David, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lina, 3-night trip
Verified Travelocity guest review