University of North Florida - 5 min drive - 6.6 km
The Avenues - 9 min drive - 9.2 km
Mayo Clinic Florida - 9 min drive - 11.5 km
EverBank Stadium - 14 min drive - 15.4 km
Getting around
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 11 min drive
Jacksonville International Airport (JAX) - 28 min drive
St. Augustine, FL (UST-Northeast Florida Regional) - 36 min drive
Jacksonville Station - 22 min drive
Free local area shuttle
Free shopping centre shuttle
Restaurants
Chick-fil-A - 3 min drive
The Cheesecake Factory - 3 min drive
P.F. Chang's China Bistro - 3 min drive
Panera Bread - 2 min drive
Chipotle Mexican Grill - 15 min walk
About this property
Sheraton Jacksonville Hotel
Sheraton Jacksonville Hotel puts you within a 10-minute drive of St. Johns Town Center and Mayo Clinic Florida. Guests can take a dip in the indoor pool or grab a bite to eat at BC Grill, which serves breakfast and dinner. Other features include a bar/lounge, a 24-hour fitness centre and a garden. Fellow travellers love the helpful staff and location.
Languages
Bulgarian, English, Russian, Spanish
At a glance
Hotel size
159 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Minimum Spring Break check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets stay for free
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Off-site
Free area shuttle within 3 mi
Free shopping centre shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
Free local shuttle
Children's menu
What to do
Golf lessons nearby
Hiking/biking trails nearby
Working away
24-hour business centre
5 meeting rooms
Computer station
Conference centre (9047 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2008
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Television in common areas
24-hour fitness centre
An indoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Firepit
Outdoor entertainment area
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Grab bar in bath
Lever door handles
Step-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
First-run films
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Pillow-top mattress
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Hydromassage shower head
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Fridge
Microwave (on request)
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Special features
Dining
BC Grill – Overlooking the garden, this restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 18.00 per person
Late checkout can be arranged for an extra charge of USD 100 (subject to availability)
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Jacksonville Sheraton
Jacksonville Sheraton Hotel
Sheraton Hotel Jacksonville
Sheraton Jacksonville
Sheraton Jacksonville Hotel
Quality Suites Oceanfront Hotel Jacksonville Beach
Sheraton Jacksonville Hotel Jacksonville
Jacksonville Sheraton
Sheraton Jacksonville
Sheraton Jacksonville Hotel Hotel
Sheraton Jacksonville Hotel Jacksonville
Sheraton Jacksonville Hotel Hotel Jacksonville
Frequently asked questions
Does Sheraton Jacksonville Hotel offer free cancellation for a full refund?
Yes, Sheraton Jacksonville Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Jacksonville Hotel?
Yes, there's an indoor pool.
Are pets allowed at Sheraton Jacksonville Hotel?
Yes, pets stay free.
Is parking offered on site at Sheraton Jacksonville Hotel?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Sheraton Jacksonville Hotel?
Check-in start time: 3:00 PM; check-in end time: 3 AM. Check-out time is noon. Late check-out is available for a charge of USD 100 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Sheraton Jacksonville Hotel?
No, this hotel doesn't have a casino, but bestbet Orange Park (20-min drive) is nearby.
What is there to do at Sheraton Jacksonville Hotel and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a garden.
Are there restaurants at or near Sheraton Jacksonville Hotel?
Yes, BC Grill offers al fresco dining and garden views.
Sheraton Jacksonville Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very good
20 October 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
14 October 2024
Moe
Moe, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Donald
Donald, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
No pet fee
Hotel was clean and fresh and in a very convenient location. Best part for me was NO PET FEE. I will definitely be back and will seek out more Sheratons when I travel with my puppy.
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Comfortable Stay
We stayed for one night to break up a long drive from a vacation destination. The room was clean and comfortable, modern and aesthetically pleasing.
Emily
Emily, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Roy
Roy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
shawn
shawn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
Jason
Jason, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 September 2024
Kenzo
Kenzo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 September 2024
Roman
Roman, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 September 2024
We arrived at 2am. The desk clerk was asleep and it took three attempts to wake him. Thankfully, his brain clicked right to it and he checked us in quickly. The place was very clean, well-kept, and roomy. However, we did not really have hot water (the warmer side of lukewarm). Otherwise, a great stay.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2024
We loved this place! Very welcoming and very pet friendly! ❤️
Janick
Janick, 2-night family trip
Verified Expedia guest review
6/10 Good
25 August 2024
Emmanuel
Emmanuel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 August 2024
We are on a road trip and this has been the cleanest hotel we have stayed in! The staff were friendly and it was close to the beach and there was shopping close by as well. Sheraton will be our go to going forward just wish there were more locations.
Keith
Keith, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 August 2024
Misty
Misty, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 August 2024
Everything was nice the pool needs to be renovated. It looks old and uninviting.
Malissa
Malissa, 1-night romance trip
Verified Expedia guest review
8/10 Very good
20 August 2024
The food at this restaurant is incredibly good!! The patio is great for hanging out with friends or co-workers! Room was very clean and the bed very comfortable.
Monica
Monica, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
Ramon
Ramon, 1-night trip
Verified Hotels.com guest review
4/10 Fair
18 August 2024
Denise
Denise, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 August 2024
Beautiful room, friendly staff and easy dining and snack options available on site
Melissa
Melissa, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
10 August 2024
Lovely property.
Randy
Randy, 3-night trip
Verified Expedia guest review
10/10 Exceptional
8 August 2024
Olga
Olga, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 August 2024
The staff was friendly, the room was big and clean, the bathroom was comfortable. I really liked the option of having either a continental breakfast or a buffet. They have a 24hr small store that is also well stocked. Overall enjoyed my stay here! Keep up the good work.
Veronica
Veronica, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 August 2024
Very clean rooms. The location was so nice and safe. I would stay again and recommend to others also.
Barbara
Barbara, 2-night family trip
Verified Expedia guest review
8/10 Very good
5 August 2024
Room very clean and beds comfortable. Couple of items needed repair. But overall a nice hotel.