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Volga

4.0 star property
Hotel with 3 bars/lounges, near Paseo de la Reforma

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Volga

Terrace/patio
Front of property - evening/night
Outdoor pool, free pool cabanas, pool umbrellas
Egyptian cotton sheets, premium bedding, down duvets, minibar
Breakfast, lunch and dinner served
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Free breakfast
  • Pet-friendly
  • Bar
  • Spa
  • Gym
Main amenities
  • Daily housekeeping
  • Restaurants and 3 bars/lounges
  • Outdoor pool
  • 24-hour health club
  • Swim-up bar
  • 24-hour room service
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Multilingual staff
  • Concierge services
Feel at home
  • Children stay free
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Minibar
  • Premium bedding
The price is NZ$518
includes taxes & fees
21 Dec - 22 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 2 Queen Beds

View all photos for Grand Suite

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Smart TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Río Volga 105 Cuauhtemoc, Mexico City, 06500

What's nearby

  • Paseo de la Reforma - 4 min walk - 0.4 km
  • Angel of Independence Monument - 5 min walk - 0.4 km
  • National Museum of Anthropology - 4 min drive - 2.6 km
  • Palacio de Bellas Artes - 5 min drive - 4.3 km
  • Auditorio Nacional - 6 min drive - 3.8 km

Getting around

  • Benito Juarez International Airport (MEX) - 30 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 53 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 65 min drive
  • Mexico City Buenavista Station - 15 min drive
  • Mexico City Fortuna Station - 27 min drive
  • Tlalnepantla de Baz Station - 37 min drive
  • Sevilla Station - 9 min walk
  • Chapultepec Station - 15 min walk
  • Insurgentes Station - 15 min walk

Restaurants

  • ‪Salón Ríos - ‬2 min walk
  • ‪Hooters - ‬2 min walk
  • ‪Don Asado - ‬1 min walk
  • ‪Peltre Lonchería - ‬1 min walk
  • ‪La Cicciolina - ‬1 min walk

About this property

Volga

You'll be in a fantastic location at Volga, only a five-minute walk from Paseo de la Reforma and Angel of Independence Monument. Guests can indulge in massages, and ELORA serves breakfast, lunch, and dinner. Other highlights at this Mediterranean hotel include 3 bars/lounges, an outdoor pool and a 24-hour health club. The property is only a short walk to public transportation: Sevilla Station is 9 minutes and Chapultepec Station is 15 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 50 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (aged 12 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 20 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–noon
  • 3 bars/lounges
  • Restaurant
  • Swim-up bar
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Evening entertainment
  • Winery release events
  • Access to nearby outdoor pool

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2023
  • 24-hour health club
  • An outdoor pool
  • Designer shops on-site
  • Spa services
  • Wine-tasting room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Outdoor furniture
  • Mediterranean architecture

Accessibility

  • Visual alarms in hallways
  • Closed-captioned TV
  • Magnifying mirror
  • Well-lit path to entrance
  • 20 steps to reach property
  • Smooth flooring in public areas

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

ELORA – This fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Roof Garden – This rooftop bar is located by the pool. Open daily.
Minos Bar – On-site cocktail bar. Reservations are required. Open selected days.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 265 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 200 per stay
  • Pets are allowed for an extra charge of USD 52.20 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Volga Hotel
Volga Mexico City
Volga Hotel Mexico City

Frequently asked questions

Does Volga offer free cancellation for a full refund?
Yes, Volga does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Volga?
Yes, there's an outdoor pool.
Are pets allowed at Volga?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 20 kg per pet. There's a charge of USD 52.20 per pet, per night, and there's also a deposit of USD 200 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Volga?
Sorry, there's no on-site parking at Volga.
What are the check-in and check-out times at Volga?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Volga and nearby?
Volga has 3 bars, an outdoor pool and a 24-hour health club, as well as spa services and access to a nearby outdoor pool.
Are there restaurants at or near Volga?
Yes, ELORA offers poolside dining.
What's the area around Volga like?
Volga is in Reforma, a short 9-minute walk from Sevilla Station and 4 minutes' walk from Paseo de la Reforma.

Volga Reviews

Reviews

8.8

Excellent

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Poor

Shirin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

renato, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love how modern and clean the room and amenities provided were. The property itself was beautiful. Staff was excellent and very efficient.
Ana, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

AERIÉL, 3-night trip
Verified Expedia guest review

8/10 Very good

Veronica, 15-night business trip
Verified Hotels.com guest review

8/10 Very good

Roman, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing property, staff, rooms and service. I truly recommend and I would absolutely stay again.
Gavaska, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Ivonne, 1-night trip
Verified Expedia guest review

6/10 Good

Brett, 3-night trip
Verified Expedia guest review

6/10 Good

Pros: Hotel Volga is a beautiful hotel in a very accessible, walkable neighborhood in Mexico City. The restaurant is delicious and the daily breakfast options are fantastic. The cleaning and service staff are also very kind and helpful, and the rooms are always neat. During my stay, I had issues with the air conditioning and the hotel staff gave me another room with no issue. Cons: The hotel is very dark, everywhere, including the rooms. Barely any natural light anywhere other than the rooftop. The WiFi is not reliable anywhere, and the dining area/lobby is too loud and dark for work. I had to use my hotspot for internet throughout the entire trip because the WiFi either would not load or would constantly disconnect. Also, music was playing loudly all day long, everywhere, even early in the morning for breakfast. In addition, the hotel does not have a phone service and all communication with the Front Desk has to happen over WhatsApp, both for matters such as room service and invoicing. The Front Desk is not always prompt in replying. Finally, I have had issues obtaining my invoice for my lengthy stay at Volga, and have not obtained a clear response as to why from the hotel staff. All in all, I would say this is a great hotel for a vacation, especially for young people. Most of the staff is kind, and it’s beautifully designed and chic. However, for anything that deviates from a young person’s holiday, such as a family trip or a work trip, I would not choose it again.
Verified Expedia guest review

10/10 Exceptional

Volga Hotel is conveniently located & walking friendly to a lot of neighbourhoods in CDMX. Restaurants, bars & night life. The staff is absolutely fabulous!! They made sure our needs were met and always with a smile. Look out for Juan… his smile is bigger than his face, and is a welcoming greeting coming or going. Please make sure you tell Juan Samantha sends her greetings!
Samantha, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful and quiet yet lively. Excellent staff and drinks. Will come again.
bernard, 3-night trip
Verified Expedia guest review

6/10 Good

Hotel Volga in Mexico City impresses with its stunning architecture and stylish rooms but falls short in service, making the stay frustrating. Check-in was delayed by over two hours with no clear explanations from confused staff, setting a disappointing tone. Our rooms were beautifully decorated yet not serviced until 6 PM the next day, disrupting our plans. Noise from a basement bar and a busy rooftop, which we were unexpectedly restricted from using due to a private event, permeated our rooms until early morning. Additionally, this was the only place in Mexico City where we encountered rude staff. Despite its visual appeal, Hotel Volga's operational failures significantly detract from the overall experience. I would hesitate before booking this .
chris, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This hotel is amazing! The staff is so responsive, the venue is sleek and modern, the amenities are beyond expectations, housekeeping is superb, the rooftop pool and lounge chairs provide a quiet retreat and the breakfasts are delicious! Truly, I cannot recommend this hotel enough!
Laurel, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Chic, kind, clean, and beautiful. Thank you for a wonderful stay!
Sue, 4-night trip
Verified Expedia guest review

8/10 Very good

6-night trip
Verified Hotels.com guest review

6/10 Good

Mona, 7-night trip
Verified Expedia guest review

4/10 Fair

Stay was great until the water stopped working. I had to check out and find a new hotel mid vacation. Still waiting on my refund.
Bobvala, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Zachary Hwan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Donald, 3-night trip
Verified Expedia guest review

4/10 Fair

The staff at Volga were fantastically friendly and warm, but our overall stay was not at all as expected. The hotel is not as it appears in the listing, VIP amenities were not available, and Expedia was not helpful AT ALL. We would NOT recommend. We had too many issues to detail here, but we are VERY disappointed in Expedia and the property, but not the hotel staff.
ingrid, 7-night romance trip
Verified Expedia guest review

6/10 Good

Unsil, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Ricardo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ana paulina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ignacio, 1-night trip
Verified Hotels.com guest review