Castello 4365, Calle Del Figher, Venice, VE, 30122
What's nearby
St. Mark's Square - 2 min walk
Doge's Palace - 3 min walk
St. Mark's Basilica - 4 min walk
Rialto Bridge - 9 min walk
Teatro La Fenice - 9 min walk
Getting around
Marco Polo Airport (VCE) - 4.8 miles/7.7 km
Venice Santa Lucia Station - 30 min walk
Venice (XVQ-Santa Lucia Rail Station) - 30 min walk
Restaurants
Rossopomodoro Venezia San Marco - 2 min walk
Ristorante Principessa - 3 min walk
Bacaro Risorto - 1 min walk
Osteria da Bacco SNC - 1 min walk
Aciugheta - 1 min walk
About this property
Hotel Castello
Hotel Castello offers a fantastic location, putting you a short five-minute walk from St. Mark's Square and Doge's Palace. Also, St. Mark's Basilica and Rialto Bridge are within a short 10-minute walk. Fellow travellers love the helpful staff and location.
Languages
English, French, Italian, Portuguese, Spanish
At a glance
Hotel size
26 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Room amenities
Be entertained
15-inch TV
Digital TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Down duvet
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free newspapers
Phone
Desk chair
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1 January to 31 January.
A tax is imposed by the city: From 1 January to 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February to 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
Children & extra beds
Cots/infant beds are available for EUR 20 per night
Rollaway beds are available for EUR 40 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts major credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT027042A1WD2RXRV5
Also known as
Castello
Hotel Castello
Castello Hotel Venice
Hotel Castello Hotel
Hotel Castello Venice
Hotel Castello Hotel Venice
Frequently asked questions
Does Hotel Castello offer free cancellation for a full refund?
Yes, Hotel Castello does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Castello?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Castello?
Sorry, there's no on-site parking at Hotel Castello.
What are the check-in and check-out times at Hotel Castello?
You can check in starting at 2:00 PM. Check-out time is 11 AM.
Is there an on-site casino at Hotel Castello?
No, this hotel doesn't have a casino, but Casino of Venice (0.8 mi) and Ca' Noghera Casino of Venice (6 mi) are both nearby.
What's the area around Hotel Castello like?
Hotel Castello is in Castello, a short 2-minute walk from St. Mark's Square and 3 minutes' walk from Doge's Palace. Travellers give top marks for the hotel's prime location.
Hotel Castello Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
2/10 Poor
16 October 2024
The room smelled horrendous
The room provided the bare minimum. There were plenty of towels and a concierge available 24 hour. We got the room we expected but it was a very damp and dark room. The smell inside the room smelled like feet and vomit and was so strong we were uncomfortable the entire time we were inside the room. Needless to say we got horrible sleep. I suggest you read the reviews before booking here and spend a little more for a different location and hotel.
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
1 October 2024
Convenient to St Marco’s square
Kelly
Kelly, 1-night romance trip
Verified Expedia guest review
2/10 Poor
1 October 2024
Creepy hotel
Crepiest hotel I’ve ever been. Receptionists were friendly. But the room was super old, dark, dirty, and super creepy. It was horror movie hotel. Bags of laundry at the entrance.
Roxana
Roxana, 3-night trip
Verified Hotels.com guest review
6/10 Good
30 September 2024
Need to work more on cleaning, the sheets had stains and the blanket had some weird spots on it like gum sticking
Ibraheim
Ibraheim, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
29 September 2024
Dirk
Dirk, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
We had a very nice room and the staff were very friendly. I think people dined elsewhere as I never saw anyone in the dining area for breakfast or dinner. We came back with a to go box since I couldn't finish my meal and he informed us that we could not eat in our room. We could store it in the refrigerator but we would need to come to the dining area to eat. That was a little odd, I'm 55 and have never been told I can't eat in the room. Bathroom may have been the smallest of our trip, but room was very clean and beautiful. We were asked to settle up our bill the night before we checked out, which was fine, and made an easier day when we left. Again, very friendly staff, and clean. One note with Venice and this location, I may be a touch hesitant on staying here as a solo traveler only because of the narrow side street it was on, but staying alert and aware of your surroundings it would be fine.
Michelle
Michelle, 2-night trip with friends
Verified Expedia guest review
6/10 Good
21 September 2024
Einat
Einat, 3-night trip
Verified Expedia guest review
4/10 Fair
21 September 2024
This place looks ok
It is not expected in photos.
Room are very small and not enough space.
Raj
Raj, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
Russell
Russell, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 September 2024
Hotel staff very friendly and attentive. Breakfast room was so nice and comfortable, breakfast and coffee were , price very reasonable. Room and hotel reflected the era with venetian style. Room was a good size and bathroom very updated. Grazie Mille Hotel Castello!
Marianne
Marianne, 2-night trip
Verified Hotels.com guest review
6/10 Good
15 September 2024
Location was good but room left much to be desired.
Kandell
Kandell, 3-night trip
Verified Expedia guest review
8/10 Very good
14 September 2024
Although common for many of the places we stayed in Europe, hard mattress and 4th floor without an elevator was difficult. Small but clean room. Bathroom updated. Breakfast for 10€/ea was cereals, breads, yogurt and coffee, tea and juices. Location was about 1-2 minutes walk to the harbor and St Mark’s.
Trystain
Trystain, 2-night romance trip
Verified Expedia guest review
6/10 Good
14 September 2024
It was close to Marco square. Staff were friendly and helpful. Location was good (in the hub but just off the really busy. Had character though a little dated.
Elizabeth
Elizabeth, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 September 2024
Hotel Castello is full of old world charm from the heavy brass century entry doors to the ornate Venitian glass chandeliers and old Italian style furnishings and room decor. I LOVED the roof deck for grabbing a glass of wine and relax from the busyness of the day. Hotel Castello is exactly what I needed in Venice. I also felt perfectly safe as a female solo traveller. There is only a restyfor breakfast but that isn’t a problem in a city like Venice. I wouldn’t advise Castello to people who can’t walk stairs though as stairs are involved in navigating the property.
Kelly
Kelly, 3-night trip
Verified Expedia guest review
10/10 Exceptional
10 September 2024
Hong
Hong, 2-night trip
Verified Expedia guest review
8/10 Very good
8 September 2024
Ana
Ana, 3-night trip
Verified Hotels.com guest review
8/10 Very good
3 September 2024
Clean and beautiful with comfortable room
Ata
Ata, 1-night family trip
Verified Expedia guest review
8/10 Very good
3 September 2024
Great overall. Provides everything you need necessary. Double bed was 2 twins together, and room is little dusty and small due to the age of area, but overall very friendly, helpful and clean.
Samiya
Samiya, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 August 2024
Employees were very respectful and attentive. It definitely isn’t a modern hotel but I had everything I needed and was able to rest. They do ask you to leave your room key at the front desk. I was a little uncomfortable with it. But if you think about it, other hotels have master keys for housekeepers to get in. There are no elevators but they did help us with our luggage. I would go stay there again for sure.
Karina
Karina, 2-night family trip
Verified Expedia guest review
6/10 Good
21 August 2024
Very good location.
Very good location - you could walk to/reach St Mark's Square within minutes. It was a stay for one night. The room was clean. The staff were friendly and helpful. Air conditioning in rooms could be much better especially as we stayed at the hotel in August, or perhaps a fan could be provided. Thank you.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
21 August 2024
No elevator
There was no elevator. We had to take 62 steps to our room on the third floor. The aisle on the way to the hotel looked shady. Nevertheless, Saad was most helpful.
Bono
Bono, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
15 August 2024
It seems to be one of the most cost-effective and accessible hotels around Piazza San Marco. The staff were all friendly and the breakfast buffet was good quality for the price. The bathroom was renovated and felt like a 5-star hotel, and the room was clean. The air conditioning was a little weak so it was a little stuffy, but it was enough to endure the summer nights in Venice. Highly recommended
Clark
Clark, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 August 2024
Buen lugar para estancia en Venecia
Buen hotel, cómodo, buen desayuno, y personal amable.
Daniel
Daniel, 2-night family trip
Verified Hotels.com guest review
6/10 Good
6 August 2024
Didn’t like that they kept your room key every time you left the hotel. Didn’t feel safe to leave my belongings in there without knowing if someone will enter the room.
Juan
Juan, 1-night family trip
Verified Expedia guest review
8/10 Very good
6 August 2024
Great value for price and location!
Great stay! Very nice for the price offered and in a great location. The patio was wonderful. One issue is there was no elevator and we had to trek three flights of stairs.... but there was an AMAZING bellhop (I believe his name was Assan!) who was very helpful with our bags. The decor was dated but cute and the room could've used a dusting, but the facilities were clean and updated so its silly to complain.