Isetan Department Store Shinjuku - 11 min walk - 1.0 km
Tokyo Metropolitan Government Building - 15 min walk - 1.3 km
Shinjuku Gyoen National Garden - 2 min drive - 1.5 km
Waseda University - 4 min drive - 3.2 km
Meiji Jingu Shrine - 5 min drive - 3.0 km
Getting around
Tokyo (HND-Haneda) - 42 min drive
Seibu-Shinjuku Station - 2 min walk
Shin-Okubo Station - 8 min walk
Okubo Station - 11 min walk
Shinjuku-nishiguchi Station - 6 min walk
Higashi-shinjuku Station - 10 min walk
Nishi-shinjuku Station - 12 min walk
Restaurants
PIER'S CAFE - 1 min walk
Reis Kebab Shinjuku - 1 min walk
200yen bar moon walk 西武新宿駅前店 - 1 min walk
ゴーゴーカレー歌舞伎町スタジアム - 1 min walk
新宿かき氷専門店 - 2 min walk
About this property
BELLUSTAR TOKYO, A Pan Pacific Hotel
BELLUSTAR TOKYO, A Pan Pacific Hotel puts you a short five-minute drive from Shinjuku Gyoen National Garden and Waseda University. After visiting the fitness centre for a workout, you can grab a bite to eat at one of the 3 restaurants or unwind with a drink at the bar/lounge. This luxurious hotel is also a short five-minute drive from Meiji Jingu Shrine and Yoyogi Park. Fellow travellers love the helpful staff. Public transportation is only a short walk: Shinjuku-nishiguchi Station is 6 minutes and Higashi-shinjuku Station is 10 minutes.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
97 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Covered on-site self-parking (JPY 3600 per night)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
3 restaurants
Bar/lounge
24-hour room service
Travelling with children
Baby bath
Bed rails
Corner guards
Pushchair
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Fitness centre
Full-service spa
Accessibility
Braille/raised signage
Lift
Room amenities
Be entertained
42-inch LED TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Children's slippers
Sleep well
Hypo-allergenic bedding
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Electronic bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Mini fridge
High chair
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Dining
Restaurant Bellustar – On-site restaurant.
Bar Bellustar – On-site bar. Open daily.
Teppan Ten-yu – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Sushi Jin-E – This sushi bar specialises in Japanese cuisine and serves lunch and dinner. Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 6325 per person
Children & extra beds
Rollaway beds are available for JPY 12650.0 per day
High chairs are available for an extra charge of JPY 0 per day
Parking
Covered self-parking costs JPY 3600 per night
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Bellustar Tokyo, A Pan Pacific
Bellustar Tokyo A Pan Pacific Hotel
Bellustar Tokyo, A Pan Pacific Hotel Hotel
Bellustar Tokyo, A Pan Pacific Hotel Tokyo
Bellustar Tokyo, A Pan Pacific Hotel Hotel Tokyo
Frequently asked questions
Does BELLUSTAR TOKYO, A Pan Pacific Hotel offer free cancellation for a full refund?
Yes, BELLUSTAR TOKYO, A Pan Pacific Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at BELLUSTAR TOKYO, A Pan Pacific Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at BELLUSTAR TOKYO, A Pan Pacific Hotel?
Yes. Self-parking costs JPY 3600 per night. Parking spaces may be limited.
What are the check-in and check-out times at BELLUSTAR TOKYO, A Pan Pacific Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at BELLUSTAR TOKYO, A Pan Pacific Hotel and nearby?
BELLUSTAR TOKYO, A Pan Pacific Hotel has a spa and a fitness centre.
Are there restaurants at or near BELLUSTAR TOKYO, A Pan Pacific Hotel?
Yes, there are 3 on-site restaurants, featuring Japanese cuisine.
What's the area around BELLUSTAR TOKYO, A Pan Pacific Hotel like?
BELLUSTAR TOKYO, A Pan Pacific Hotel is a short 6-minute walk from Shinjuku-nishiguchi Station and 11 minutes' walk from Isetan Department Store Shinjuku.
BELLUSTAR TOKYO, A Pan Pacific Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
9 November 2024
The absolute best
I’ve stayed at hundreds of hotels in my lifetime, in many countries. This is my first ever review.
Bellustar is without a doubt the nicest hotel I have yet to stay at. Ever.
The view alone is worth the price of admission - the lowest hotel floor being 39.
The hotel is only one year old so everything is ultra modern. There are only about 90 rooms.
I give this hotel absolute top marks even though I did not even use the club lounge, the spa, the gym or the restaurants (book early). There is a cafe for guests only and the coffee is fantastic - special thanks to Costas for Tokyo information and advice.
All staff speak good to fluent English if that is a concern
Scott
Scott, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
24 September 2024
I didn't like the noise, the police and ambulance siren, and the train track sound is very noticeable even on the 39th floor. I needed a noise cancelling headphone to be able to sleep.
Jun
Jun, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
peter
peter, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 August 2024
We stayed one night. I appreciate the hotel staff being very understanding and trying their best to ensure our comfort. They all speak good English and all were very helpful.
We enjoyed the beautiful view out of the full wall windows. This seems to be the tallest building in the area so the feeling was like the whole city at one glance.
The room is big and new. The bathroom has separate shower and bath. The supplies in the bathroom is detail oriented and satisfying.
The breakfast buffet on 17th floor was nice with some Japanese food touches.
So many good experiences and will definitely visit again.
LIFENG
LIFENG, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
28 August 2024
Fan
Fan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 August 2024
Location is Great
Good access to transportation
Excellent Staff
miguelangel
miguelangel, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
17 August 2024
Eunhee
Eunhee, 3-night trip
Verified Expedia guest review
8/10 Very good
7 August 2024
Pick up car could only stop at B3, not the ground floor main entrance, very inconvenient.
Tak Wai
Tak Wai, 2-night trip
Verified Expedia guest review
10/10 Exceptional
6 August 2024
Wonderful hotel right in the middle of the action in Shinjuku. Very clean, modern, beautiful views. Highly recommend.
Shervin
Shervin, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 July 2024
Zekiel
Zekiel, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 July 2024
Excellent hotel in a great location. Staff very helpful and polite. Free lounge and drinks on the 46th floor a bonus.
Michael
Michael, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 July 2024
Ricky
Ricky, 11-night trip
Verified Expedia guest review
2/10 Poor
3 July 2024
Fiona
Fiona, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 July 2024
We opted for two corner rooms to share between our family of four. Both were incredibly beautiful and luxuriously appointed with unparalleled views from 40 stories up over Shinjuku. The area is known for its nightlife but if you’re not looking for trouble it’s completely safe and there are tons of restaurant and bar options for every budget around.
An incredible hotel in the middle of probably our favorite city. Definitely looking forward to the next chance to come back!
dillon
dillon, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
24 June 2024
Sum Ling Vera
Sum Ling Vera, 8-night trip
Verified Expedia guest review
10/10 Exceptional
22 June 2024
John
John, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 June 2024
Really clean and exceptional service. Location is perfect. Right at Shibuya but not where its crazy busy, so you don’t feel so frazzled after a long day of shopping!
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 June 2024
Alberto
Alberto, 4-night trip
Verified Expedia guest review
10/10 Exceptional
1 June 2024
Great hotel in a great location. Helpful staff
Shaun
Shaun, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 June 2024
Excellent hotel. True 5 star service and experience. Staff were always very professional and polite. Very good gym. Had a very comfortable stay. Well worth the price of admission.
Ali
Ali, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 May 2024
Jake
Jake, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 May 2024
Modern, luxurious and very close to Tokyo nightlife
Pavel
Pavel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
14 April 2024
Annette
Annette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 March 2024
The staff are all exemplary in every way.
The room was astoundingly comfortable and worth every cent.
The breakfast was a delight every morning.
This shall be my go to hotel in Shinjuku from here on out.
Loxton James
Loxton James, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 March 2024
This is my first hotel review on Expedia. I’m a spoilt (and very picky) traveler having stayed at the most luxurious hotels worldwide both for business and leisure. Having said that, Bellustar hotel has far exceeded all my expectations and even Ritz and Astoria pale in comparison with the service, amenities, central location, impeccable food options and ambience. 10 out of 10 experience. The check in at the room without a hustle of doing it at the lobby after a long flight has added a special extra touch. I would highly recommend this hotel equally to solo, business and family travelers coming to Tokyo. Thank you to the staff for making my stay special.