You'll be in a fantastic location at Candeo Hotels Osaka Shinsaibashi, only a five-minute walk from Dotonbori and Shinsaibashi-suji. Also, Dotonbori Glico Sign and Namba Grand Kagetsu Theater are within a 15-minute walk. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Shinsaibashi Station is 6 minutes and Namba Station is 9 minutes.
Languages
English, Japanese
At a glance
Hotel size
180 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Services
24-hour front desk
Laundry facilities
Luggage storage
Accessibility
Lift
Room amenities
Home comfort
Climate-controlled air conditioning and heating
Sleep well
Premium bedding
Freshen up
Private bathroom
Electronic bidet
Shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2970 for adults and JPY 1650 for children
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Also known as
Candeo Hotels Osaka Shinsaibashi Hotel
Candeo Hotels Osaka Shinsaibashi Osaka
Candeo Hotels Osaka Shinsaibashi Hotel Osaka
Frequently asked questions
Does Candeo Hotels Osaka Shinsaibashi offer free cancellation for a full refund?
Yes, Candeo Hotels Osaka Shinsaibashi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candeo Hotels Osaka Shinsaibashi?
Sorry, pets aren't allowed.
Is parking offered on site at Candeo Hotels Osaka Shinsaibashi?
Sorry, there's no on-site parking at Candeo Hotels Osaka Shinsaibashi.
What are the check-in and check-out times at Candeo Hotels Osaka Shinsaibashi?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What's the area around Candeo Hotels Osaka Shinsaibashi like?
Candeo Hotels Osaka Shinsaibashi is in Shinsaibashi, a short 6-minute walk from Shinsaibashi Station and 3 minutes' walk from Dotonbori. Travellers love the hotel's prime location.
Candeo Hotels Osaka Shinsaibashi Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
19 January 2025
Vina
Vina, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 January 2025
Perfect Location
Beautiful hotel, friendly staff, and the perfect location! This hotel was a gem. You can access the main Dotonbori area within a couple of minutes. So much fun to stay here and be able to walk everywhere.
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 January 2025
Angelica
Angelica, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Amazing accommodation
Beautiful hotel, 5 star accommodation, staff excellent service, just amazing
gayleen
gayleen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
Best hotel ever by famous shopping street
This hotel is truly upscale amazing and a five star experience. The Spa alone is amazing with a excellent lap pool that is gorgeous and a beautiful lobby to sit in as well as a outdoor patio area by the pool that is absolutely stunning.
Nidhi
Nidhi, 3-night family trip
Verified Hotels.com guest review
6/10 Good
25 November 2024
megan
megan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Jing Yan
Jing Yan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Better than I expected
This was a really nice hotel. I think the spa on the rooftop really was the icing for the cake for me clean great staff good rooms.
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Great hotel. Very close to everything
Raquel
Raquel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Chad
Chad, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
very nice hotel. friendly staff. clean room. conveniently located next to shinsai bashi and dotonbori. I would definitely book this place again given the chance to come back here in Osaka.
The onsen was pretty too. wished i could take pictures. The staff let us use the onsen early in the AM even without our tattoo covered because it was too big for the cover they provide and since no one was going to be using it at the time we wanted too.
Good laundry room reasonable price.
Junn Arman
Junn Arman, 5-night family trip
Verified Expedia guest review
8/10 Very good
28 October 2024
You are in the heart of Osaka, very best to dotonburi. It is easy to find and very nice reception. Rooms are a bit dated for our taste but service was impeccable.
Gurnick
Gurnick, 3-night trip
Verified Expedia guest review
8/10 Very good
28 October 2024
My room was very dusty upon checking in. Had to change room after more than 24 hrs travel.
violet
violet, 4-night trip
Verified Expedia guest review
2/10 Poor
28 October 2024
Small room and bathroom. No service to rooms Did not like this hotel and was happy to leave.
Eric
Eric, 1-night family trip
Verified Expedia guest review
8/10 Very good
22 October 2024
navineet
navineet, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 October 2024
Caroline
Caroline, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Lovely young receptionist assisted us with the safe when we were unable to open it. Great location, tasty breakfast, clean room.
maria
maria, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
14 October 2024
Norie
Norie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Oliver
Oliver, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Amazing hospitality. Great location!
Aashka
Aashka, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 October 2024
geri
geri, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Great place to stay, very close to shops, and restaurants.
Jim
Jim, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
4 October 2024
Hotels in Osaka are known to be very small. This is a hotel that you can choose how many beds you want in your room, which was a big plus. We got a room with three beds. It had a sitting area with a table. The hotel provide you with slippers and everything else that you need. Hotel is located pretty central. It’s closer to all the shopping and food.
Araksya
Araksya, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
27 September 2024
“This hotel had an unbeatable location right in the heart of Dotonbori, with shopping, attractions, and train stations all just a 5-minute walk away. While the rooms were a bit on the smaller side, everything was exceptionally clean, and the facilities provided were more than adequate. It was definitely worth the price—nothing extravagant, but it delivered exactly what I needed. The overall vibe was great; it won’t blow you away, but it certainly won’t disappoint either.”
Mohammad
Mohammad, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 September 2024
I had an exceptional stay at Candeo Hotel Osaka! From the moment I arrived, I was impressed by the welcoming staff and the hotel’s modern yet comfortable ambiance. The rooms were spotless, well-designed, and provided every amenity I needed to make my stay enjoyable. The highlight, however, was the stunning rooftop spa—offering breathtaking views of the city while I relaxed in the soothing onsen. The location is perfect for exploring Osaka, with easy access to public transportation and plenty of dining options nearby. I highly recommend Candeo Hotel Osaka for anyone looking for a comfortable and luxurious stay in the heart of the city!