You'll be in a fantastic location at Candeo Hotels Osaka Shinsaibashi, only a five-minute walk from Dotonbori and Shinsaibashi-suji. Also, Dotonbori Glico Sign and Kuromon Ichiba Market are within a 15-minute walk. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Shinsaibashi Station is 6 minutes and Namba Station is 9 minutes.
Languages
English, Japanese
At a glance
Hotel size
180 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Services
24-hour front desk
Laundry facilities
Luggage storage
Accessibility
Lift
Room amenities
Home comfort
Climate-controlled air conditioning and heating
Sleep well
Premium bedding
Freshen up
Private bathroom
Electronic bidet
Shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2970 for adults and JPY 1650 for children
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Also known as
Candeo Hotels Osaka Shinsaibashi Hotel
Candeo Hotels Osaka Shinsaibashi Osaka
Candeo Hotels Osaka Shinsaibashi Hotel Osaka
Frequently asked questions
Does Candeo Hotels Osaka Shinsaibashi offer free cancellation for a full refund?
Yes, Candeo Hotels Osaka Shinsaibashi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candeo Hotels Osaka Shinsaibashi?
Sorry, pets aren't allowed.
Is parking offered on site at Candeo Hotels Osaka Shinsaibashi?
Sorry, there's no on-site parking at Candeo Hotels Osaka Shinsaibashi.
What are the check-in and check-out times at Candeo Hotels Osaka Shinsaibashi?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What's the area around Candeo Hotels Osaka Shinsaibashi like?
Candeo Hotels Osaka Shinsaibashi is in Shinsaibashi, a short 6-minute walk from Shinsaibashi Station and 3 minutes' walk from Dotonbori. Travellers love the hotel's prime location.
Candeo Hotels Osaka Shinsaibashi Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
11 December 2024
Amazing accommodation
Beautiful hotel, 5 star accommodation, staff excellent service, just amazing
gayleen
gayleen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
Best hotel ever by famous shopping street
This hotel is truly upscale amazing and a five star experience. The Spa alone is amazing with a excellent lap pool that is gorgeous and a beautiful lobby to sit in as well as a outdoor patio area by the pool that is absolutely stunning.
Nidhi
Nidhi, 3-night family trip
Verified Hotels.com guest review
6/10 Good
25 November 2024
megan
megan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Jing Yan
Jing Yan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Better than I expected
This was a really nice hotel. I think the spa on the rooftop really was the icing for the cake for me clean great staff good rooms.
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Great hotel. Very close to everything
Raquel
Raquel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Chad
Chad, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 October 2024
Caroline
Caroline, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Norie
Norie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Oliver
Oliver, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
geri
geri, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
“This hotel had an unbeatable location right in the heart of Dotonbori, with shopping, attractions, and train stations all just a 5-minute walk away. While the rooms were a bit on the smaller side, everything was exceptionally clean, and the facilities provided were more than adequate. It was definitely worth the price—nothing extravagant, but it delivered exactly what I needed. The overall vibe was great; it won’t blow you away, but it certainly won’t disappoint either.”
Mohammad
Mohammad, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 September 2024
I had an exceptional stay at Candeo Hotel Osaka! From the moment I arrived, I was impressed by the welcoming staff and the hotel’s modern yet comfortable ambiance. The rooms were spotless, well-designed, and provided every amenity I needed to make my stay enjoyable. The highlight, however, was the stunning rooftop spa—offering breathtaking views of the city while I relaxed in the soothing onsen. The location is perfect for exploring Osaka, with easy access to public transportation and plenty of dining options nearby. I highly recommend Candeo Hotel Osaka for anyone looking for a comfortable and luxurious stay in the heart of the city!
Jarvis
Jarvis, 3-night family trip
Verified Expedia guest review
6/10 Good
22 September 2024
Near to shopping malls
TONG SEE
TONG SEE, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
Great space for a family of 5. Friendly staff and place was very clean. Perfect location to go around - walkable to great shopping and dining places.
PAMELA
PAMELA, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
7 September 2024
Soo
Soo, 3-night trip
Verified Expedia guest review
8/10 Very good
30 August 2024
This hotel very new and cleanness but in the heart of Osaka so much noise at midnight eg.(motorcycle ride,I can’t fell asleep welll
xiao yan
xiao yan, 9-night trip
Verified Expedia guest review
10/10 Exceptional
25 August 2024
The spa was lovely after walking for hours, however it is separate for the males and females as is the case for most spas/onsens in Japan. It was sometimes a noisy at night as you are so close to the action but we would stay there again.
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
9 August 2024
Over all everything is good. We used the self laundry really sad experience. I were there waited over 45mins no one come up pick up their finished Laundry. Have one machine problem so someone called to lobby, waited 15mins the staff come up and fixed the machine also take out the cloth, so I started to use the machine at 1am.
Wing Chi
Wing Chi, 2-night family trip
Verified Expedia guest review
8/10 Very good
3 August 2024
Great hotel, location, amenities. Stayed here with family of five. Top notch. Clean and wonderful location. Highly recommend.
Kevin
Kevin, 3-night trip
Verified Expedia guest review
10/10 Exceptional
3 August 2024
Highly recommended hotel. Not a single negative.
Michael
Michael, 3-night family trip
Verified Expedia guest review
2/10 Poor
1 August 2024
The only good thing about it is the location, it’s like if the owner bought the land then said ok do whatever you want to do now.
The experience starting from the check in to the check out is terrible. The services were sick, it might be good for a motel, but for a hotel? No sir.
They are polite? Yes. Do they know how to do their work in a 4 star hotel? No.
To conclude, i wish if i have the men in black stick to erase my memories in this building ( sorry I could not use the word hotel to describe it ) .
Mahdi
Mahdi, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Great location. Very nice hotel but the rooms are very tight, especially if you have a lot of luggage.