2/10 Poor
15 December 2024
Shocking
This place was in terrible condition—dirty, outdated, and absolutely not worth the money. The safe didn’t work despite repeated requests to fix it, and the refrigerator was also broken. This was particularly frustrating because I had medication that required refrigeration, and my milk spoiled as a result. The view was of a dirty swamp, nothing like the pictures shown on Hotels.com, which were either fake or taken a very long time ago. To make matters worse, the bed had bed bugs.
The only positive aspect of this stay was the staff—they were humble, kind, hardworking, and friendly. However, the property itself isn’t even worth £5 a night. I only stayed because I couldn’t find another place nearby, but thankfully, I’ve now found a cheaper and much cleaner option. As a seasoned traveler, this was by far my worst experience. I’m shocked that Hotels.com would list a property like this without proper vetting.
Ali
Ali, 7-night trip
Verified Hotels.com guest review
