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The Sens Riviera By Oasis

4.0 star property
All-inclusive beachfront resort with spa, near Akumal Beach

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Photo gallery for The Sens Riviera By Oasis

2 outdoor pools, free pool cabanas, pool umbrellas
2 outdoor pools, free pool cabanas, pool umbrellas
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Children’s area
Restaurant
Placing you only a five-minute drive from Akumal Beach, The Sens Riviera By Oasis offers a private beach where you can enjoy cabanas, beach umbrellas and beach massages. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and aromatherapy. Dining choices include 8 restaurants, and the 2 poolside bars are great places to grab a cold drink. A free kid's club, a beach bar and a children's pool are other highlights at this all-inclusive resort. Fellow travellers love the helpful staff.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 8 restaurants and 2 poolside bars
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Beach umbrellas
  • Beach cabanas
  • Beach towels
  • Children's pool
  • Beach bar
  • Swim-up bar

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Sian Kaan Master Suite

Sian Kaan Master Suite

Sian Kaan Master Suite

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
Shower/bath combination
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Junior Suite

Sian Kaan Junior Suite

Sian Kaan Junior Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
  • 35 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sens Ocean Front

Sens Ocean Front

Sens Ocean Front

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sens Standard

Sens Standard

Sens Standard

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the area

Map
Km 252 Carret. Chetumal - Pto. Juárez, Akumal, QROO, 77780

What's nearby

  • Riviera Maya Golf Club - 3 min drive - 1.4 km
  • Aktun Chen - 3 min drive - 1.4 km
  • Dolphinaris Tulum - 4 min drive - 1.5 km
  • Akumal Beach - 7 min drive - 5.3 km
  • Half Moon Bay - 15 min drive - 7.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 76 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 27.3 miles/43.9 km

Restaurants

  • ‪Bahia Principe Grand Coba - ‬7 min drive
  • ‪Restaurante Yucatan - ‬10 min walk
  • ‪The Truck - ‬13 min walk
  • ‪Yum Buffet - ‬8 min drive
  • ‪Tikal Lobby Bar - ‬5 min drive

About this property

The Sens Riviera By Oasis

Placing you only a five-minute drive from Akumal Beach, The Sens Riviera By Oasis offers a private beach where you can enjoy cabanas, beach umbrellas and beach massages. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and aromatherapy. Dining choices include 8 restaurants, and the 2 poolside bars are great places to grab a cold drink. A free kid's club, a beach bar and a children's pool are other highlights at this all-inclusive resort. Fellow travellers love the helpful staff.

All-inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

At a glance

DONE

Hotel size

    • 132 units
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • When a room reservation includes a return airport transfer at no charge, it’s essential to contact the property 1 week prior to the arrival. This service is service subject to availability & previous confirmation.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas (1-device limit)
    • Free WiFi in rooms (1-device limit)
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 8 restaurants
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Lifeguard on-site

What to do

  • On a private beach
  • Beach volleyball
  • Kayaking
  • Snorkelling
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Zip-lining nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach cabanas (surcharge)
  • Free pool cabanas
  • Beach towels
  • Beach umbrellas
  • Golf cart on-site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Terrace
  • Adjacent to a golf course
  • 2 outdoor pools
  • Full-service spa

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Films for purchase

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (1-device limit)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Kin Ha. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.93 per accommodation, per night. This tax does not apply to children under 12 years of age.
When a room reservation includes a return airport transfer at no charge, it’s essential to contact the property 1 week prior the arrival. This service is service subject to availability & previous confirmation.

Renovations and closures

The property will be renovating from 5 May 2025 to 23 November 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Parking area
  • Sauna
  • Spa
  • Swimming pool
During renovations, the resort will make every effort to minimise noise and disturbance.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

The Sens Tulum Riviera
The Sens Tulum Riviera By Oasis Akumal
The Sens Tulum Riviera By Oasis All Inclusive
The Sens Tulum Riviera By Oasis All-inclusive property
The Sens Tulum Riviera By Oasis All-inclusive property Akumal

Frequently asked questions

Does The Sens Riviera By Oasis offer free cancellation for a full refund?

Yes, The Sens Riviera By Oasis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Sens Riviera By Oasis?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at The Sens Riviera By Oasis?

Sorry, pets aren't allowed.

Is parking offered on site at The Sens Riviera By Oasis?

Yes, there's free self parking.

What are the check-in and check-out times at The Sens Riviera By Oasis?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at The Sens Riviera By Oasis and nearby?

Have fun with on-site activities such as kayaking, snorkelling and volleyball. Additional recreation nearby includes cave exploring and ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. The Sens Riviera By Oasis also has 2 poolside bars and a private beach, as well as spa services.

Are there restaurants at or near The Sens Riviera By Oasis?

Yes, there are 8 on-site restaurants.

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Reviews

The Sens Riviera By Oasis Reviews

7.2

Good

7.2

Cleanliness

7.0

Amenities

7.6

Staff & service

7.2

Eco-friendliness

6.4

Property conditions & facilities

Reviews

8/10 Very good

We had a wonderful stay here!
Dallas, 6-night trip

8/10 Very good

Nice resort! Not too many people. Good location and is family-friendly.
Karine, 7-night trip

10/10 Exceptional

Nice location. Very friendly staff.
Trisha, 4-night trip

8/10 Very good

The beach is beautiful, especially at sun rise time. Water is warm. Sand is very fine.
To, 7-night trip

8/10 Very good

The staff members were overall amazing, and went above and beyond to accommodate us during our stay! Daniel, Sibely and Gabi offered many exciting activities during the days, and there were several dining options. Bartenders were a lot of fun, and we had a great time :)
Janene, 8-night trip

10/10 Exceptional

Great
Tracy Jay, 5-night trip

10/10 Exceptional

The beach and view was definitely a highlight of this hotel! I do wish the shower and balcony/pool area were cleaned a bit better. But all in all we loved our stay here! The staff was quick, helpful and very friendly!
Jose, 3-night trip

6/10 Good

Good deal for the money
Tara, 7-night trip

6/10 Good

Cleanliness needs to be addressed in the rooms.
Brandon, 4-night trip

10/10 Exceptional

So far so good..Considering price as compared to other beachfront/ocean properties quite reasonable for services offered including restaurants pools, etc. Property needs some updating overall and addition of services and some standard amenities. Restroom additions closer to pool areas and beach areas would be helpful. Roving drink servers for pool bars & towels at each pool location would make life more pleasurable and convenient for guests. All in all we enjoyed stay and happy with our choice.
Andrew, 1-night trip

4/10 Fair

Stay was pretty good but two days in row we had room with out air conditioning and everything else was good but things was quiet good they didn’t have many options for food
chaitaliben, 4-night trip

10/10 Exceptional

Lovely oceanfront property

We enjoyed our oceanfront view room and the facilities. Plenty of eating and drinking choices. Not far you can go on paddle boards or kayaks but that’s ok. Good snorkelling. Enough pools so that it never feels too crowded.
Selma, 1-night trip

6/10 Good

I recommend property upgrades.
CorDarryl R, 2-night trip

10/10 Exceptional

Staff is good , food good , building need attention in public areas , floors need a pressure washer. Some areas need to paint . Location is very good but need ATTENTION!
LUIS, 1-night trip

2/10 Poor

Staff is not nice
Tim Bao, 3-night trip

4/10 Fair

Outside of the lobby smells bad, the showers flood, the food is awful and room service barely answers the phone. Transportation in Tulum is awful period. We went to and from the airport and ton2 excursions and spent over $600 and our credit card info was stolen so beware!!!
Brandon, 5-night trip

6/10 Good

Needs a lot of updating!!
Petra, 5-night trip

2/10 Poor

LOUSY INFORMATION!!!

Atrocious!!! Before Hurricane Beryl, the staff did nothing to inform travelers that transport would cease two days before landfall. No information nor warnings were given to guests!! Worst guest service!!! NEVER STAYING HERE AGAIN!!!
Roberto, 5-night trip

6/10 Good

The ceilings in our room, main hallway and dining facilities were leaking. The power went out for about 30min our last day. The bathtub needed to be reglazed and the shower recaulked and the in room furniture was permanently stained. The sheets/towels had stains even though they were clean. We liked the adults only pool, painting and bracelet making activities along with the kayaks and paddle boards. The drinks were ok as was the food. The staff were all piloted but seemed a bit unstaffed. Hotel was under a major renovation with parts closed and the kids club and spa relocated. The mariachi band at the Mexican restaurant was great and the kareoke at the coffee bar was fun along with excellent espressos.
April, 4-night trip

6/10 Good

Don't trust the photos for this resort. At one point in time it may have looked like the photos but now it definitely needs some sprucing and upkeep. The floor tiles in my king suite were chipping and breaking away, there were tiny ants along the wall in my room, and there was A LOT of leaking from the ceilings all around the resort when it rained. The food was mediocre. While being in a different country i would hope to have cuisine of that country but the food definitely catered to an American palate - and wasnt that good. But as the saying goes, you get what you pay for.
cara, 3-night trip

2/10 Poor

I don't normally leave reviews, but this property was one of the worst places I have ever stayed. We ordered a king ocean view suite, there was no view and they had two double beds pushed together they were different heights and made up separately! My coffee maker never worked, even after multiple requests to get a new one. Our shower leaked tons of water into the room, causing us to use towels to mop up our bathroom daily. The ceiling leaked in our bathroom as well as right outside our room, causing the room to smell horrible the entire time. The ONE outlet we had in our bathroom area did not work, this was brought up multiple times with no response or fix. They do not offer airport transportation to or from Tulum. The food options were very limited and the staff had very little knowledge of WHAT they were serving us. I would also like to note that they water down their draft beers and cocktails! This resort was not what we expected, they missed the mark by a long shot, I only wish I could get my time back.
Sarah, 7-night trip

2/10 Poor

If I could give 0 stars to the service, would be me being nice. Horrible staff. I've been calling to ask for a refund but keep getting the runaround. I checked in on Friday and I was gone by Friday night. They claim I was never there and they keep questioning me like I am crazy about being there. Even though I spoke to Joanna, who claimed to be the manager, and have video proof of speaking to her about getting the refund, they claim they have no Joanna that works there and my reservation is nowhere to be found. A group of friends and I went to celebrate a bachelorette party and came to find out we were at a retirement home. Pool closed at 8 and the adult pool at 6. The only bar that was supposed to be open until 11 was done by 8. Nobody was serving and nobody was around the bar. So much for paying for all inclusive. They had the mini bar closed in the room and we had to wait 40 minutes for them to come and unlock it. The restaurant we ate at was good but the service was trash. The waitress was extremely rude. We got attacked by raccoons that hung around the pool. The showers in the rooms felt like swimming pools because the water wouldn't drain. I would NOT recommend staying here.
Jacqueline, 3-night trip

2/10 Poor

Leider gab es sehr viele Probleme im Hotel! Hygiene ist interessiert keinen
Erkan, 14-night trip

8/10 Very good

Pretty nice, definitely not a 5 star but a good choice for a family. If you like a night life skip it. If you want a quite hotel take it.
Leonid, 7-night trip

10/10 Exceptional

Staffs are friendly. Very good food options. Nice views and lots of amenities.
Sheikh, 2-night trip