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Hilton Garden Inn Jacksonville Downtown Southbank

3.0 star property
Hotel with outdoor pool, near EverBank Stadium

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Jacksonville Downtown Southbank

Lobby
Outdoor spa tub
Presidential Suite, 1 King | Living area
Exterior
Breakfast and dinner served

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is NZ$235
includes taxes & fees
26 Jan - 27 January 2025

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 2 Queens, Accessible w/ Roll In Shower

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queens, Accessible w/ Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King, Accessible w/ Roll In Shower

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King, Accessible w/ Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen

37-inch LCD TV with satellite channels, TV

Junior Suite, 2 Queen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King, Mobility Access w/ Tub

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King, Mobility Access w/ Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King, Hearing Accessible

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King

Presidential Suite, 1 King

Presidential Suite, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen, Hearing Accessible

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 Queen, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queens, Accessible w/ Bathtub

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queens, Accessible w/ Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen, Hearing Accessible

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queen, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queens, Accessible

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queens, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby lounge

Southbank Hotel by Marriott Jacksonville Riverwalk

Pool
Pet-friendly
Parking available
Free WiFi
8.2 out of 10, Very good, (1275)
The price is NZ$234
includes taxes & fees
19 Jan - 20 January 2025
Southbank Hotel by Marriott Jacksonville Riverwalk
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About the area

Map
1201 Kings Avenue, Jacksonville, FL, 32207

What's nearby

  • Florida Theatre - 3 min drive
  • VyStar Veterans Memorial Arena - 5 min drive
  • EverBank Stadium - 6 min drive
  • Daily's Place - 6 min drive
  • Prime F. Osborn III Convention Center - 6 min drive

Getting around

  • Jacksonville International Airport (JAX) - 22 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 26 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 44 min drive
  • Jacksonville Station - 17 min drive
  • Kings Avenue Station - 5 min walk
  • Riverplace Station - 12 min walk
  • San Marco Station - 15 min walk

Restaurants

  • ‪La Nopalera San Marco - ‬4 min walk
  • ‪V Pizza - ‬2 min walk
  • ‪The Bearded Pig - ‬2 min walk
  • ‪Tropical Smoothie Cafe - ‬8 min walk
  • ‪The Southern Grill - ‬12 min walk

About this property

Hilton Garden Inn Jacksonville Downtown Southbank

Hilton Garden Inn Jacksonville Downtown Southbank puts you within a 15-minute drive of St. Johns Town Center and EverBank Stadium. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Also, Jacksonville Zoo and Gardens and University of North Florida are within a short drive. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Kings Avenue Station is 5 minutes and Riverplace Station is 12 minutes.

Languages

English

At a glance

Hotel size

  • 123 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 4:00 AM
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Secured covered on-site self-parking (USD 20.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Breakfast available each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby

Working away

  • Meeting rooms
  • Conference space (1226 square feet)

Services

  • 24-hour front desk
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Bar 1201 – On-site bar. Open selected days.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 50.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Covered self-parking costs USD 20.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 10 PM
  • Guests under 15 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 15 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Garden Inn Downtown/Southbank
Hilton Garden Inn Downtown/Southbank Hotel
Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
Hilton Garden Inn Jacksonville Downtown/Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Southbank Hotel
Hilton Garden Inn Southbank
Hilton Jacksonville Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

Frequently asked questions

Does Hilton Garden Inn Jacksonville Downtown Southbank offer free cancellation for a full refund?
Yes, Hilton Garden Inn Jacksonville Downtown Southbank does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Jacksonville Downtown Southbank?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 10 PM.
Are pets allowed at Hilton Garden Inn Jacksonville Downtown Southbank?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Jacksonville Downtown Southbank?
Yes. Self-parking costs USD 20.00 per day.
What are the check-in and check-out times at Hilton Garden Inn Jacksonville Downtown Southbank?
Check-in start time: 3:00 PM; check-in end time: 4:00 AM. There's a charge of USD 50.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Garden Inn Jacksonville Downtown Southbank?
No, this hotel doesn't have a casino, but bestbet Orange Park (21-min drive) is nearby.
What is there to do at Hilton Garden Inn Jacksonville Downtown Southbank and nearby?
Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Hilton Garden Inn Jacksonville Downtown Southbank?
Yes, there's an on-site restaurant, Garden Grill.
What's the area around Hilton Garden Inn Jacksonville Downtown Southbank like?
Hilton Garden Inn Jacksonville Downtown Southbank is in Southside, a short 5-minute walk from Kings Avenue Station and 16 minutes' walk from Museum of Science and History.

Hilton Garden Inn Jacksonville Downtown Southbank Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Nicole, 1-night trip
Verified Hotels.com guest review

6/10 Good

Let down.
We get that stuff happens but the hot tub/pool was out of order, the elevators broke…. Not what we were expecting. Bartender named Jose in the lobby was the highlight of our entire stay. Not happy with the visit other than him.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel.
Bob, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kelley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pauline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jules, 2-night trip
Verified Hotels.com guest review

4/10 Fair

For what we spent on this room, I was disappointed that we couldn't get room service. We called to find a menu and they said it was on the website but it wasn't. Called again and that person said we couldn't get room service because they were too busy. We went down to the restaurant and ordered 2 bacon cheese burgers and said to call when they were ready and we would come get them. We got the call and went to get them which were barely warm and one had bacon and one without. Also the tv went out. Do not plan on staying at a Hilton ever again.
Brenda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great visit!!!
Easy access off interstate and close to restaurants! Staff beyond helpful!!!
Gillian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good location and updated rooms
The hotel is in a good location. Everyone says that the San Marco neighborhood is the best in Jacksonville and it's convenient to take the Skywalk or water taxis over to the stadium. The room was nicely updated and pretty large. My only complaint was that there was never coffee in the morning in the lobby. You pay for breakfast, but there was complimentary coffee and it was always empty.
4-night trip
Verified Hotels.com guest review

4/10 Fair

Left much to be desired.
Not so good. I didn’t realize I would be playing exterminator during my stay. Three cockroaches. And the remnants of another that was killed prior but left on the carpeting. No room service available. There’s a five bar across the street playing club music until 2am which you could literally feel in the room. I asked for parking to be comped to make up for the inconvenience and was ghosted. Front desk attendants were not professional nor welcoming. Sorry sack for a Hilton brand hotel. Will not be staying again.
Joshua, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael A, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fernandez, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Vanessa, 2-night trip
Verified Hotels.com guest review

6/10 Good

Kyle, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Javon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Francis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

charles, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Christian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sondrica, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Newly renovated rooms that were very nice, beds were comfortable and the pool was great. Hotel is very close to MOSH museum and the Riverwalk which is perfect for evening activities. We would definitely stay here again.
MENNO, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mark, 1-night trip
Verified Expedia guest review

8/10 Very good

Hotel was very clean and nice, but be aware that you have to pay $20 a day to park and breakfast that is very continental, is $14.95.
Kevin, 1-night trip
Verified Expedia guest review

8/10 Very good

The hotel is very clean and the staff friendly. We stayed and attended a concert at daily’s place which was less than 10 minute drive which was very convenient.
Amy, 1-night trip with friends
Verified Expedia guest review

6/10 Good

kenneth, 2-night trip
Verified Expedia guest review