10/10 Exceptional
19 December 2024
Loved the stay!
I really had a pleasant stay here and want to give it a 5-star review, but there are few things that prevent me to do so which I will include below.
Room - I had the Ocean View room on the 21st floor which was majestic! great view of the ocean and the beach both from the room and the living room! It was very spacious, comparable to sizable 1 bedroom apartment with a living room with a gigantic full-size mirror my wife loved, 1.5 bathrooms, bedroom with a tv, and fully functioning kitchen with microwave, induction, refrigerator and dishwasher. I really liked the bath tub which was deep, and overhead shower providing vertical flow. As you can see from the photos, the view and balcony were amazing.
Service - No real complaints of the service, the staff were courteous and fast. Housekeeping was pretty good, and they take care of your dirty dishes as well. I do wish the front desk had changes for my $20 bills so I could break them for tips. There were spots on the kitchen surfaces that were not cleaned.
Location - Sunny Isles Beach is a great location. The beaches are pretty and quiet, and the hotel give you access to the beach spots with towels and everything. Also, there is Walgreens and decent restaurants within 10 min walking distance, which is a big plus. Downside is that it's quite a ride if you want to hit up the main areas of Miami Beach or Miami.
Misc - Elevators is the worst part of the experience. The hotel does not have a separate service elevator for its staff, meanin
Woo
Woo, 5-night family trip
Verified Hotels.com guest review