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The George Penang By The Crest Collection

4.0 star property
Hotel with outdoor pool, near KOMTAR

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Photo gallery for The George Penang By The Crest Collection

Enter a stylish lobby with a polished corridor, seating area, and glass display cases.
Experience the grandeur of The George, a historic building with a classic architectural style, featuring a prominent entrance and large windows.
Relax in a comfortable room with a sofa, table, and chair, offering a city view.
Enjoy a rooftop retreat with a seating area and views of the surrounding cityscape.
Experience the tranquil atmosphere of The George's central atrium, surrounded by balconies and a sparkling pool.
In the heart of Downtown George Town, The George Penang By The Crest Collection offers a serene oasis with a lush garden and refreshing outdoor pool. Guests can unwind in the steam room or enjoy international cuisine at the on-site restaurant.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Free parking
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Steam room
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Multilingual staff

Feel at home (6)

  • Garden
  • Daily housekeeping
  • Lift
  • Cable TV service
  • Premium bedding
  • Bathrobes
The current price is NZ$212
includes taxes & fees
18 Aug - 19 Aug

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Governor Twin

Governor Twin

Governor Twin

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (Governor)

Family Room (Governor)

Family Room (Governor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Hairdryer
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Heritage Suite)

Suite (Heritage Suite)

Suite (Heritage Suite)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 89 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Premier)

Deluxe Room, 2 Queen Beds (Premier)

Deluxe Room, 2 Queen Beds (Premier)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Colonial Suite)

Suite (Colonial Suite)

Suite (Colonial Suite)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 99 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Pearl Suite without balcony

Pearl Suite without balcony

Pearl Suite without balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Premium bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Executive Suite

Premier Executive Suite

Premier Executive Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Pearl Suite with balcony

1 bedroom, premium bedding, in-room safe, individually decorated

Pearl Suite with balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Rainfall showerhead
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (Executive)

Deluxe Twin Room (Executive)

Deluxe Twin Room (Executive)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Executive)

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Executive)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Triple Room

Executive Triple Room

Executive Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Hairdryer
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Deluxe King Room

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Suite

1 bedroom, premium bedding, in-room safe, individually decorated

Heritage Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Deluxe King Room

1 bedroom, premium bedding, in-room safe, individually decorated

Executive Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Executive Suite

1 bedroom, premium bedding, in-room safe, individually decorated

Premier Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Colonial Suite

1 bedroom, premium bedding, in-room safe, individually decorated

Colonial Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, individually decorated

Executive Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Deluxe Queen Room

1 bedroom, premium bedding, in-room safe, individually decorated

Premier Deluxe Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Pearl Suite Without Balcony

1 bedroom, premium bedding, in-room safe, individually decorated

Pearl Suite Without Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Governor Twin

1 bedroom, premium bedding, in-room safe, individually decorated

Governor Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Pearl Suite With Balcony

1 bedroom, premium bedding, in-room safe, individually decorated

Pearl Suite With Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Governor King

1 bedroom, premium bedding, in-room safe, individually decorated

Governor King

  • Sleeps 2
  • 1 King Bed

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Front of property - evening/night

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  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 204 reviews
The price is NZ$219
includes taxes & fees
7 Aug - 8 Aug
Ascott Gurney Penang
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About the area

Map
138 Jalan Penang, Georgetown, George Town, 10100

What's nearby

  • Georgetown UNESCO Historic Site - 3 min walk - 0.3 km
  • KOMTAR - 10 min walk - 0.9 km
  • Pinang Peranakan Mansion - 14 min walk - 1.2 km
  • Swettenham Pier Cruise Terminal - 17 min walk - 1.5 km
  • Gurney Drive - 2 min drive - 2.3 km

Getting around

  • Penang (PEN-Penang Intl.) - 28 min drive
  • Penang Sentral - 30 min drive
  • Tasek Gelugor Station - 50 min drive

Restaurants

  • ‪Hon Kei Food Corner 漢記 - ‬2 min walk
  • ‪Toh Soon Cafe - ‬2 min walk
  • ‪Kheng Pin Cafe 群賓茶餐室 - ‬1 min walk
  • ‪Foong Wei Heong Restaurant Sdn. Bhd - ‬2 min walk
  • ‪Nasi Kandar Line Clear - ‬2 min walk

About this property

The George Penang By The Crest Collection

When you stay at The George Penang By The Crest Collection, you'll be a short five-minute drive from KOMTAR and Gurney Drive. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the steam room for a relaxing end to the day. This Colonial hotel also features an outdoor pool, a 24-hour fitness centre and a garden.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 92 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2022
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • An outdoor pool
  • Steam room
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Colonial architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 172
  • Wheelchair-accessible path to lift
  • Smooth flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 32-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • Destination fee: MYR 3 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 48.60 for adults and MYR 48.60 for children

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

The George Penang By The Crest Collection Hotel
The George Penang By The Crest Collection George Town
The George Penang By The Crest Collection Hotel George Town

Frequently asked questions

Does The George Penang By The Crest Collection offer free cancellation for a full refund?

Yes, The George Penang By The Crest Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The George Penang By The Crest Collection?

Yes, there's an outdoor pool.

Are pets allowed at The George Penang By The Crest Collection?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The George Penang By The Crest Collection?

Yes, there's free self parking.

What are the check-in and check-out times at The George Penang By The Crest Collection?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.

What is there to do at The George Penang By The Crest Collection and nearby?

The George Penang By The Crest Collection has an outdoor pool and a 24-hour fitness centre, as well as a garden.

Are there restaurants at or near The George Penang By The Crest Collection?

Yes, there's an on-site restaurant.

What's the area around The George Penang By The Crest Collection like?

The George Penang By The Crest Collection is in Downtown George Town, a short 11-minute walk from KOMTAR and 3 minutes' walk from Georgetown UNESCO Historic Site.

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The George Penang By The Crest Collection Reviews

Reviews

9.2

Wonderful

8.8/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Luxury hotel that's not pretentious and has a nice touch of local heritage history. The staff is friendly. 　　　　　　　
3-night trip

10/10 Exceptional

Excellent hotel in great location

First time staying here and am very glad I did. Not only it’s an awesome hotel with great service, spacious room, bidet toilet but its location is very good. Lots of places are within walking distance
Leong, 3-night trip

10/10 Exceptional

Great hotel

Excellent hotel , spacious room and balcony, great location, value for money , attentive concierge. Housekeeping should replenish the drinks daily as not replenished in 4 days .
Street view
Balcony
Bedroom
Stephen, 4-night trip

8/10 Very good

Our Experience

Ok, smooth check-in & check-out. Make up room sign did not light up when room card is removed from slot, when we leave the room.
Jason E T, 5-night trip

10/10 Exceptional

Had an amazing stay whilst visiting Penang. Location is pretty central and easy to get around with many of the must visit locations. The room was very spacious and the facility is top notch. Will stay again
Yu-An Angel, 2-night trip

6/10 Good

Great location and swimming pool

Very nice swimming pool. The room is not well cleaned. Bathroom amenities are poor especially the hair conditioner which is like body lotion and watery. Housekeeping is not well done as bathroom mat missing, used towel from previous occupant was still inside the room hanging on the sofa.
Lee Ming, 2-night trip

10/10 Exceptional

IT'S A BEAUTIFUL BUILDING, good staff, good facilities. It's probably the best hotel I have ever stayed in
Nigel, 3-night trip

8/10 Very good

Overall I was very satisfied about this hotel.
Vichi, 3-night trip

10/10 Exceptional

We had a wonderful stay!
Matthew, 1-night trip

8/10 Very good

Nice location

Nice location - All famous restaurants are in walking distance. However, the room , especially the bedroom, was having moldy smell, even we turned the aircon on. The smell should come from the pillows or the mattress.
3-night trip

10/10 Exceptional

Absolutely wonderful stay at The George. The staff were wonderful, the housekeeping staff, doormen, bar staff, and everyone else were outstanding.
CORY, 6-night trip

8/10 Very good

Good hotel. Great location with easy accessible distance to various places and resturants.Will come back again
Virginia W C, 6-night trip

10/10 Exceptional

Nice
Tak Shing, 4-night trip

8/10 Very good

Good
Michiru, 2-night trip

10/10 Exceptional

Good in all areas

The hotel staff answered to all my requests from room change to amenities request. The location is good. Only 2 issues : the pillows are a bit too low and the sofa bed is quite small for triple sharing.
ASHLEY, 3-night trip

6/10 Good

Loud noises kept us up every night

We stayed for 3 nights and did not have one decent nights sleep. The nightclub nearby played loud doof doof music till the wee hours, the bed was hard and uncomfortable, and the doors of the other rooms slammed shut as people were coming and going. We left our To Be Cleaned light on every morning at 9am and room wouldn’t be serviced until 430pm. The shower leaked all over the bathroom floor. Breakfast was average. The hotel is in a great location, but I wouldn’t stay here again.
Aleksandr, 3-night trip

6/10 Good

Great location, beautiful building, friendly staff. Design and layout is weird. Rooms are dark and have flaws. Breakfast is not great. Hotel operation overall not smooth. Requests are not understood or considered. Billing in bar and restaurant not connected to the hotel.
shirin, 3-night trip

8/10 Very good

It’s a beautiful boutique hotel. The amenities were great and I loved the pool. And the location was amazing. I stayed in the loft-style room. I think perhaps it was the was the steps were designed, I almost tripped a couple times at the turn of the stairs. They should put a lamp on the table under the stairs because it was too dark as well. There was zero artwork in the room. Also, I was disappointed that, given it is a five-star hotel, the attention to details was subpar. A light bulb in the foyer was burnt out and the clear glass on the side of the stairs weren’t clean properly as I could see stains on it. Other than that, it is a nice property.
Kelvin, 2-night trip

6/10 Good

Disappointing

Was not 5 star service or amenities. Staff was pleasant but not service oriented or knowledgeable. No body wash in bathrooms. Pool was too crowded-No place to sit. Lighting in room was dim. Not enough electric outlets. No full length mirror. We had a suite and the door between the bedroom and living room was poorly placed. It was always on the way of the drawers and closet. As far as cleanliness, the soap dish was never cleaned and one day I found a long dark hair on the bed. (It wasn’t mine). On the plus side, the massage chair in my suite and the heated toilet seat were very nice touches.
Paul, 4-night trip

10/10 Exceptional

Eun Jung, 2-night trip

8/10 Very good

HSI HSIN, 3-night trip

10/10 Exceptional

Osman, 3-night trip

10/10 Exceptional

YOSHIHISA, 2-night trip

10/10 Exceptional

Nice
Robin, 5-night trip

10/10 Exceptional

Karl Simon, 13-night trip