2/10 Poor
26 December 2024
Awful service
Old room, no window except to the window the reception area, where people are checking in and out and going in and out of hotel, noisy, we had a long night so the kids needed to sleep a bit longer passed 9, but there were people talking all the time, and when I sent a message asking them to please keep it down, the front desk guy got really angry and became rude, and although he had told us the night before that we can leave our bags after check out because we had a long day, he started rudely stating we can’t anymore, and saying u checked out 20 minutes late, the cleaner was busy doing other rooms anyway and he had knocked 10 minutes ago only. Will never come here again.
Verified traveller
1-night family trip
Verified Hotels.com guest review