Find your serenity by the lake's soothing waters while enjoying stunning views from the rooftop terrace. Rejuvenate with aromatherapy at our peaceful spa.
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300
What's nearby
Queenstown Gardens - 10 min drive
Queenstown Beach - 10 min drive
Kiwi and Birdlife Park - 11 min drive
Skyline Queenstown - 12 min drive
The Remarkables Ski Area - 16 min drive
Getting around
Queenstown (ZQN-Queenstown Intl.) - 4 min drive
Ferry terminal shuttle (surcharge)
Restaurants
McDonald's - 4 min drive
Airspresso Airport Cafe Queenstown - 4 min drive
Rata - 10 min drive
Manaia Lounge - 4 min drive
Odd Saint - 11 min drive
About this property
Hilton Queenstown Resort & Spa
Take in the views from the rooftop terrace when you stay at Hilton Queenstown Resort & Spa. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or aromatherapy. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers love the helpful staff and location.
Languages
Afrikaans, Chinese (Mandarin), Czech, Dutch, English, French, German, Spanish
At a glance
Hotel size
220 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
WiFi and wired internet access in rooms*
Parking
On-site self-parking (NZD 16 per day)
On-site valet parking (NZD 40 per day; includes in/out privileges)
On-site parking is limited
Height restrictions apply for on-site parking
Transfers
Ferry terminal shuttle*
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Local/corner shop
What to do
Shopping
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Skiing lessons nearby
Waterskiing nearby
Skydiving nearby
Snowboarding nearby
Working away
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free food/drink shopping service
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Ski storage
Facilities
3 buildings/towers
Built in 2011
Safe-deposit box at front desk
Rooftop terrace
Garden
Fireplace in reception
Fitness centre
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Free newspapers
WiFi and wired internet for a surcharge
Food and drink
Fridge
More
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
The on-site spa has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Wakatipu Grill – On-site restaurant. Guests can enjoy drinks at the bar. Reservations are required.
Stacks Pub – On-site restaurant. Open selected days.
Fees & policies
Optional extras
WiFi is available in guest rooms for NZD 9.95 per 24-hour period (rates may vary)
Wired internet access is available in guestrooms for NZD 9.95 (rates may vary)
Buffet breakfast is offered for an extra charge of approximately NZD 30 per person
Late checkout can be arranged for an extra charge
Credit card charges are subject to an extra charge of 2 per cent
Children & extra beds
Rollaway beds are available for NZD 60.0 per night
Parking
Self-parking costs NZD 16 per day
Valet parking costs NZD 40 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Facility access costs NZD 20 per person, per day. Facilities include a hot tub and a swimming pool.
Children under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Does Hilton Queenstown Resort & Spa offer free cancellation for a full refund?
Yes, Hilton Queenstown Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Queenstown Resort & Spa?
Yes, there's an indoor pool.
Are pets allowed at Hilton Queenstown Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Hilton Queenstown Resort & Spa?
Yes. Self-parking costs NZD 16 per day. Valet parking costs NZD 40 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hilton Queenstown Resort & Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge. Express check-out and contactless check-out are available.
Is there an on-site casino at Hilton Queenstown Resort & Spa?
No, this hotel doesn't have a casino, but Skycity Queenstown Casino (11-min drive) and SKYCITY Wharf Casino (11-min drive) are both nearby.
What is there to do at Hilton Queenstown Resort & Spa and nearby?
Have fun with activities such as hiking, kayaking and mountain biking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hilton Queenstown Resort & Spa also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hilton Queenstown Resort & Spa?
Yes, there's an on-site restaurant, Wakatipu Grill.
Does Hilton Queenstown Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hilton Queenstown Resort & Spa like?
Hilton Queenstown Resort & Spa is a short 4-minute drive from Queenstown (ZQN-Queenstown Intl.) and 5 minutes' walk from Lake Wakatipu. Travellers give top marks for the hotel's prime location.
Hilton Queenstown Resort & Spa Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
12 January 2025
Great stay .. amazing location
Chris
Chris, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 January 2025
We had an amazing holiday, we need to repeat, is so much to do in Queenstown! The position of the hotel is amazing, we will always comeback, see you soon!:-)
Dalida
Dalida, 7-night family trip
Verified Hotels.com guest review
6/10 Good
4 January 2025
Apartment was a little tired but acceptable.
Very stuffy and aircon didn’t work well.
Amenities eco friendly.
Staff were very helpful.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
2 January 2025
Kurt
Kurt, 3-night trip
Verified Hotels.com guest review
6/10 Good
1 January 2025
Pedro
Pedro, 3-night trip
Verified Hotels.com guest review
6/10 Good
31 December 2024
Don’t get a massage.
It’s a great apartment style rental close to Frankton and by the hiking trails. I was able to walk up to great eateries about a mile and half away.
The pro- close to airport: easy to uber
Cons- the spa massage experience I had was probably the worst massage I received in over 100 massages. I don’t think they have quality check on the massages b cause there is no way this lady (Indian lady) was able to get away without complaints for this long. It took me three days to recover from a simple massage.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 December 2024
Amazing and flawless
ABDUL RAUF
ABDUL RAUF, 5-night family trip
Verified Hotels.com guest review
6/10 Good
28 December 2024
Ahsan M
Ahsan M, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
15 December 2024
Nice spot
Nice hotel but definitely not in the centre of Queenstown. We used the ferry service, $10pp one way, quite fun, but not a very regular service (two hours between services in the afternoon). Much better than trying to find car parking - a nightmare unless you are willing to pay quite a bit.
Very confusing layout of the hotel.
No availability of free parking. Plenty of undercover parking at $16p/n. One advantage for us was taking the 3 day deal - same price but at least you can come and go from the carpark as often as you need.
Excellent, tasty food at the Wakatipu Grill. Good, friendly service too. Good burgers and wedges at The Stack. Open fires at both, even though we visited in December. Lovely!
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Very good environment and staffs are very friendly. Not over price to compare other hotel in queenstown. Water taxi is in front of hotel so easy to go out town and back .i was considered location but it is good and quiet , peaceful. After breakfast, i had walk belong to lake side. There has bar and outdoor seat in front of fire place . Comfortable and relaxing holiday in hilton. Name is not wrong to go and good value.
Moon Sun
Moon Sun, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Susan
Susan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
Gurraj
Gurraj, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Had a room on the bottom floor with a hot tub which also gave us easy access to the ferry into Queenstown and the same level as the breakfast buffet!
Maddison
Maddison, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Patrycja
Patrycja, 3-night trip
Verified Hotels.com guest review
8/10 Very good
9 November 2024
Jack
Jack, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Vanessa
Vanessa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Our stay was amazing, would recommend to anyone, Queenstown New Zealand was a great place to visit. Had a fantastic time
Olivera
Olivera, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Great for families with car Great Lake view
ERIC
ERIC, 3-night trip
Verified Expedia guest review
10/10 Exceptional
13 October 2024
Frances
Frances, 3-night trip
Verified Expedia guest review
10/10 Exceptional
11 October 2024
We were so please with our choice of hotel for our stay in Queenstown!!! Hotel facilities and rooms were amazing, staff super helpful and friendly after taxi to the city was a really fun way to soak in the views of this iconic city - will be recommending to everyone!
Kalleigh
Kalleigh, 2-night family trip
Verified Lastminute guest review
8/10 Very good
11 October 2024
Every was amazing except the parking
salima
salima, 5-night romance trip
Verified Expedia guest review
6/10 Good
9 October 2024
Parking was horrible, had to pay another $80 to park across the road from the hotel, pillows were terrible and the bed was uncomfortable, nowhere to do washing on-site.
those couple of issues didn’t ruin our stay though, was rather inconvenient however.
Brock
Brock, 5-night romance trip
Verified Expedia guest review
8/10 Very good
9 October 2024
Parking was rubbish! Parking should be included as a guest
Hiam
Hiam, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
7 October 2024
Outstanding property.
Every member of staff made us feel welcome throughout our stay. Rooms are great quality and facilities immaculate. good breakfast range and great quality. I cannot recommend this property highly enough.... and I might add I stay in a lot of hotels every year!