Novotel Bangkok Platinum

4.5 star property
Enjoy your shopping spree with family-friendly comfort nearby. Relax by the pool or rejuvenate with yoga classes.

Choose dates to view prices

Photo gallery for Novotel Bangkok Platinum

Exterior
Outdoor pool
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Executive Suite, 1 King Bed | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free shopping centre shuttle
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
For families
  • Children stay free
  • Free cots/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (free)
  • Fridge

Similar properties

Junior Suite, 1 Queen Bed

Novotel Bangkok On Siam Square

Pool
Spa
Airport transfer
Free parking
8.2 out of 10, Very good, 1,013 reviews
The price is NZ$225
includes taxes & fees
3 Mar - 4 Mar
Novotel Bangkok On Siam Square

About the area

Map
220 Petchaburi Road, Ratchatevee, Bangkok, Bangkok, 10400

What's nearby

  • Pratunam Market - 2 min walk
  • Platinum Fashion Mall - 2 min walk
  • Erawan Shrine - 8 min walk
  • CentralWorld Shopping Complex - 10 min walk
  • Siam Paragon Mall - 16 min walk

Getting around

  • Bangkok (DMK-Don Mueang Intl.) - 32 min drive
  • Suvarnabhumi International Airport (BKK) - 35 min drive
  • Bangkok Train Station - 10 min drive
  • Bangkok Makkasan Station - 14 min walk
  • Yommarat - 29 min walk
  • Ratchaprarop Station - 7 min walk
  • Chit Lom BTS Station - 11 min walk
  • Rachathewi BTS Station - 14 min walk
  • Free shopping centre shuttle

Restaurants

  • ‪สตาร์บัคส์ - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪ยำแซ่บ - ‬1 min walk
  • ‪Executive Lounge - ‬1 min walk
  • ‪สตาร์บัคส์ - ‬2 min walk

About this property

Novotel Bangkok Platinum

Novotel Bangkok Platinum features a free kids' club and puts you only steps from Pratunam Market and Platinum Fashion Mall. Guests can be pampered with Thai massages at the spa, and THE SQUARE, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff and nearby shopping. The property is only a short walk to public transportation: Ratchaprarop Station is 7 minutes and Chit Lom BTS Station is 11 minutes.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Khmer, Russian, Thai

At a glance

DONE

Hotel size

    • 288 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Off-site

    • Free shopping centre shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (2906 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Shopping centre on-site
  • Full-service spa
  • Sauna
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 203
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Portable shower seat
  • Visual fire alarm
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.

Dining

THE SQUARE – This restaurant serves breakfast, lunch and dinner.
Platinum Lounge – This theme restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner. Open daily.
View Rooftop Bar – This bar is located by the pool. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 420 per person

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for THB 1600.0 per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Novotel Bangkok Platinum Pratunam
Novotel Bangkok Pratunam
Novotel Platinum
Novotel Platinum Hotel
Novotel Platinum Hotel Bangkok Pratunam
Platinum Novotel
Novotel Bangkok Platinum Hotel Bangkok
Novotel Bangkok Platinum Hotel

Frequently asked questions

Does Novotel Bangkok Platinum offer free cancellation for a full refund?

Yes, Novotel Bangkok Platinum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Bangkok Platinum?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Novotel Bangkok Platinum?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Novotel Bangkok Platinum?

Yes, there's free self parking.

What are the check-in and check-out times at Novotel Bangkok Platinum?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Novotel Bangkok Platinum and nearby?

On-site recreation at Novotel Bangkok Platinum includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Novotel Bangkok Platinum also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Novotel Bangkok Platinum?

Yes, there are 2 on-site restaurants, featuring Thai cuisine and poolside dining.

What's the area around Novotel Bangkok Platinum like?

Novotel Bangkok Platinum is a short 7-minute walk from Ratchaprarop Station and 8 minutes' walk from Erawan Shrine. Travellers say that the area is walkable and good for shopping.

Novotel Bangkok Platinum Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Fair

Service getting worse and worse
We have been here 4-5 times now. This time we stayed for 12 nights. The customer service is getting worse and worse. Housekeeping grumpy when you ask for anything. Staff constantly on their phones and cranky when u interupt them. The only reason why we stay there is the location.. its central to everything and walking distance to the malls lile Big C, Central World, platinum mall and all the little food streets and massages. Breakfast they have a big range of food but they are all leftovers from previous day and definitely not fresh. The cakes, muffins, crossants are all from the day before as u can taste the staleness. The only consistent fresh food is the noodle station and the eggs station. We wont be staying here on our next trip to Bangkok.
Winnie, 11-night family trip
Verified Hotels.com guest review

2/10 Poor

Sonal, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ronald, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eugene, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

5-night family trip
Verified Hotels.com guest review

8/10 Very good

Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hieu, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Silvio, 1-night trip
Verified Hotels.com guest review

2/10 Poor

RITESH, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Bangkok Trip
Great location! To the right of the hotel are the modern upscale malls and to the left are the markets and wholesale clothing and accessories. Food markets, 7 11, money changers and massage pkaces all available within hotel area.
Sharifah, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Seth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Experience Once again!
We have been staying in Novotel Platinum for our last few trips and it never fail us. From room cleanliness, strategic location to various mall, breakfast in the hotel and services of all the staffs are superb. We will be back again for such great services.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ong, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ang, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

enjoyable stay
wonderful stay, food excellent, staff friendly
betty, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Lee C. Sandra, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Perfect location and excellent staff at the front desk.
JOSEPHINE, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Good breakfast , good location and service . But swimming pool could be cleaner.
Huihong, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Cheng Hian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chee Peng, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Celia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

merav, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

My stay was generally pleasant, but I had concerns about the cleanliness of the sheets and pillowcases. While they appeared clean, a lingering odor suggested the presence of bacteria. This issue may stem from either inadequate bleach (Haiter solution) use during washing or insufficient drying before storage.
Nokmany, 5-night romance trip
Verified Orbitz guest review