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Swiss-Belhotel Harbour Bay

3.5 star property
Bayfront hotel with 2 restaurants, near Harbour Bay Ferry Terminal

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Swiss-Belhotel Harbour Bay

Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Presidential Suite, 1 King Bed, Sea View
Winery
Lobby
Minibar, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Connecting rooms available
  • Pool
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free shopping centre shuttle
  • Fitness centre
  • Sauna
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
The price is NZ$125
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Presidential Suite, 1 King Bed, Sea View

Presidential Suite, 1 King Bed, Sea View

Presidential Suite, 1 King Bed, Sea View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 109 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Minibar, in-room safe, desk, blackout curtains

Deluxe King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Deluxe

Grand Deluxe

Grand Deluxe

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
Blackout curtains
Hairdryer
Bathrobes
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite Non smoking

Minibar, in-room safe, desk, blackout curtains

Presidential Suite Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room Non smoking

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Room Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room 2 Single bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room 2 Single bed

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Grand Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Non smoking

Minibar, in-room safe, desk, blackout curtains

Junior Suite Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room 1 King bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room 1 King bed

  • Sleeps 2
  • 1 King Bed

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The price is NZ$157
includes taxes & fees
13 Jan - 14 Jan
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About the area

Map
Jl. Duyung, Sei Jodoh Batu Ampar, Batam, Batam Island, 29432

What's nearby

  • Harbour Bay Ferry Terminal - 10 min walk - 0.9 km
  • Nagoya Hill Mall - 2 min drive - 2.0 km
  • Grand Batam Mall - 3 min drive - 2.7 km
  • BCS Mall - 4 min drive - 3.5 km
  • Batam Centre Ferry Terminal - 8 min drive - 8.4 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 28 min drive
  • Changi Airport (SIN) - 13.9 miles/22.3 km
  • Singapore (XSP-Seletar) - 20.6 miles/33.1 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • ‪Wey Wey Seafood - ‬8 min walk
  • ‪Top 21 Resto & Lounge - ‬11 min walk
  • ‪Morning Bakery Harbour Bay - ‬5 min walk
  • ‪Golden Palace - ‬6 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Swiss-Belhotel Harbour Bay

When you stay at Swiss-Belhotel Harbour Bay, you'll be within a 10-minute drive of Harbour Bay Ferry Terminal and Batam Centre Ferry Terminal. Guests can be pampered with massages at the spa, and Chinese Restaurant, one of 2 restaurants, serves Chinese cuisine and is open for lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other features. Fellow travellers love the helpful staff.

Languages

Chinese (Mandarin), English, Indonesian

At a glance

Hotel size

  • 179 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Minimum check-in age – 17
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site extended parking
  • Wheelchair-accessible parking on site
  • On-site carport
  • Free off-site parking within 164 ft
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*
  • Free shopping centre shuttle

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Romance packages

Facilities

  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Low-height desk
  • Grab bar near toilet
  • Phone accessibility kit

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Swiss Cafe – This café specialises in international cuisine and serves breakfast and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • New Year's Eve (31 December) gala dinner per adult: IDR 150000
  • New Year's Eve (31 December) gala dinner per child: IDR 150000

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 180000 for adults and IDR 90000 for children
  • Airport shuttle service is offered for an extra charge of IDR 205000 per vehicle
  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for IDR 500000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Swiss-Belhotel Harbour Bay
Swiss-Belhotel Harbour Bay Batam
Swiss-Belhotel Harbour Bay Hotel
Swiss-Belhotel Harbour Bay Hotel Batam

Frequently asked questions

Is there a pool at Swiss-Belhotel Harbour Bay?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Swiss-Belhotel Harbour Bay?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Swiss-Belhotel Harbour Bay?
Yes, there's free self and extended parking.
Is an airport shuttle service offered by Swiss-Belhotel Harbour Bay?
Yes, an airport shuttle is available. The charge is IDR 205000 per vehicle.
What are the check-in and check-out times at Swiss-Belhotel Harbour Bay?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Swiss-Belhotel Harbour Bay and nearby?
Swiss-Belhotel Harbour Bay has a spa and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Swiss-Belhotel Harbour Bay?
Yes, there are 2 on-site restaurants, featuring al fresco dining and Chinese cuisine.
What's the area around Swiss-Belhotel Harbour Bay like?
Swiss-Belhotel Harbour Bay is located a short 10-minute walk from Harbour Bay Ferry Terminal.

Swiss-Belhotel Harbour Bay Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Bee Lian, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice stay
The staff are warm and made one feel welcomed. They provided prompt service, for example, they were fast when we asked for extra pillow. Moreover, the hotel location is within walking distance from the ferry terminal. The downside is that the water pressure seemed inconsistent and appeared slightly weak, especially for shower. It would be great if the room carpet is being vacuumed during room cleaning.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best hôtel in Batam by far! Excellent service and clean !
Pierre-Luc, 8-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I like aboutvthe hospitality of the staff and the hotel is close to the ferry terminal for my transit on business. Thank you.
Azmi, 1-night trip
Verified Expedia guest review

8/10 Very good

Should upgrade with smart TV
Dezmun, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Boon Chong, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Eric, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Clean and big. Staff are friendly and polite.
JANE ENGPING, 3-night family trip
Verified Expedia guest review

2/10 Poor

Emmanuel, 1-night trip
Verified Expedia guest review

8/10 Very good

Victor, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very accessible. Great for a weekend getaway!
Subramaniam, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Walkable from Ferry service, clean and tidy with large rooms. While hotel is extending and construction taking place it did not impinge on our stay. Breakfast included was a very large selection of food options. Taxis' and Grab transport was close
Wayne, 9-night trip with friends
Verified Expedia guest review

8/10 Very good

Breakfast buffet can be improved. Cleaniness wise, average but better than majority of the hotels in Batam.
Nur Elissa, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff were very helpful. It’s a very pleasure experience.
Hong Hwee, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Nice stay
Nice hotel to stay. Walking distance to the harbour and seafood restaurants and night clubs. Hotel is clean and comfortable. Many choices for breakfast.
HARIKRISHNAN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overview of hotel facilities and staff
All staff are friendly, room well maintained including cleanliness . Good facilities provide
Melvyn, 9-night business trip
Verified Hotels.com guest review

8/10 Very good

Hi, Overall the hotel was fantastic is just the bed very itchy and the bedsheet very rough and uncomfortable to sleep in and the air in the room was very dry ,my wife and I have an uncomfortable breathing and cough.
Nicholas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Check in and out processes are fast and smooth. Room is clean and spacious. Hotel is just a walking distance to restaurants, spa and wellness centres and convenience stores.Suitable for a short getaway and if want to stay nearby the Habour Bay ferry terminal.
Zuri, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Always a pleasure to be staying here, everything is wonderful. Especially the staff, always smiling, always welcoming.
SING SHI, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Opposite hotel, massage available and around the area there are dinning options.
KWEK, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

best hotel at harbour bay conveniently located near harbour bay ferry terminal. with lots of dining options and amenities around. lots of people strolling and jogging during evening. room is spacious, clean and quiet. stuff is very polite and customer orientated.
Ee Chieng, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

location is very convenient
Xiaoqing, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Brian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

All the staff with smiling face
Meau Chean, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very near to the ferry terminal
Mohd, 1-night romance trip
Verified Expedia guest review