Kyoto ITOYA hotel offers a great location, putting you within a 15-minute walk of Nishiki Market and Kawaramachi Street. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Kyoto Tower and Nijō Castle are a short five-minute drive away. Fellow travellers love the helpful staff. Public transportation is close by: Gojo Station is only 5 minutes on foot.
Languages
English, Japanese
At a glance
Hotel size
64 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Check-out time is 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note the hotel will accept luggage prior to check-in, but guests will be unable to check in until 3 PM.
Housekeeping service is provided for stays of 5 nights or more. Additional housekeeping service is available on request for a fee and must be requested the previous day. Trash collection and towel exchange service are provided daily for all stays.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Accessibility
Lift
Wheelchair-accessible path to lift
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
More
Housekeeping (on request)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Continental breakfast is offered for an extra charge of approximately JPY 1600 per person
Housekeeping is available for an extra charge and varies based on length of stay
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
hotel ITOYA
hotel ITOYA kyoto
ITOYA hotel
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ITOYA kyoto
ITOYA kyoto hotel
kyoto ITOYA
kyoto ITOYA hotel
kyoto ITOYA hotel Hotel
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kyoto ITOYA hotel Hotel Kyoto
Frequently asked questions
Does kyoto ITOYA hotel offer free cancellation for a full refund?
Yes, kyoto ITOYA hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at kyoto ITOYA hotel?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at kyoto ITOYA hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.
Are there restaurants at or near kyoto ITOYA hotel?
Yes, there's an on-site restaurant.
What's the area around kyoto ITOYA hotel like?
Kyoto ITOYA hotel is in Shimogyo Ward, a short 5-minute walk from Gojo Station and 11 minutes' walk from Nishiki Market.
kyoto ITOYA hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
13 January 2025
Thomas
Thomas, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 December 2024
Guam visitor
The staff were friendly, the room was clean, and the location was excellent, with close proximity to major tourist attractions
Miguel
Miguel, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Great Kyoto Experience
The folks at Kyoto Itoya did a great job of making me feel welcome. They explained everything I needed to know about my room. The loaner umbrellas they provide are great for walking around the city. The small cafe on the second floor is really nice. Very central location, easy to walk from there to public transport. And they support luggage delivery, and helped me get my luggage sent on to my next hotel, which was a tremendous boon.
Stuart
Stuart, 5-night trip with friends
Verified Hotels.com guest review
8/10 Very good
21 October 2024
Megha
Megha, 5-night trip
Verified Expedia guest review
10/10 Exceptional
13 October 2024
iman
iman, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Best customer service. Very clean hotel and staff is amazing, 10/10!
Daren
Daren, 5-night family trip
Verified Orbitz guest review
8/10 Very good
18 September 2024
Very polite staff, room is rather small for 3 persons. Wifi at room (7th floor) was not working (no Internet). Good location close to city centre by walk.
Charalampos
Charalampos, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
22 August 2024
Good hotel
I made the decision because of the price, but when I arrived at the accommodation, I was happy to receive a welcome coupon. And the height was the old key, so it represented the atmosphere of Kyoto well. And I liked the size of the market because I was staying alone.
Kanghoe
Kanghoe, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 August 2024
The breakfast was of great quality. I like that the location is relatively walkable/just a short cab ride away to different sites. The surrounding area is quiet and makes you feel like you are a part of the everyday scenery. It would be better if the hotel can provide lotion in addition to the shampoo/conditioner/body wash. The hotel doesn’t provide daily cleaning (only towel change and taking out trash) unless you stay for more than four nights. Slightly more frequent cleaning would be a huge plus. We stayed for three nights and as much we tried to keep the room clean, the floor still gets a bit messy. Overall a very pleasant stay and the staff is friendly and helpful.
Hsin-Ya
Hsin-Ya, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
12 August 2024
Tania
Tania, 1-night trip
Verified Expedia guest review
8/10 Very good
5 August 2024
The staff were all very nice and super helpful. Room service was very nice as well and respectful of our space and personal items. It was unfortunate that there was no coin laundry or laundry machines inside the hotel, but the laundry rooms were a very walkable distance. Other than that, we had a very nice stay!
Ying
Ying, 6-night trip with friends
Verified Expedia guest review
10/10 Exceptional
21 July 2024
Amazing hotel
Lady Janine
Lady Janine, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
20 July 2024
Joy
Joy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 July 2024
Richard
Richard, 3-night trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
Super clean and modern. Very pleasant stay !
Fabio
Fabio, 6-night family trip
Verified Expedia guest review
8/10 Very good
3 June 2024
Pleasant and convenient hotel.
Peter
Peter, 2-night family trip
Verified Expedia guest review
8/10 Very good
27 May 2024
Peter
Peter, 6-night trip
Verified Expedia guest review
8/10 Very good
20 April 2024
It was a great place to rest. Bus 26 stops right in front from the train station ,and the subway station is just 2 blocks away. Lots of restaurants nearby.
Anna
Anna, 4-night family trip
Verified Expedia guest review
8/10 Very good
18 April 2024
Property and room were very good. We didn’t like the pillows though. They were very hard. Otherwise we enjoyed the spacious room and location.
Marion
Marion, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
17 April 2024
Very spacious and clean. Upscale feeling.
Train was a bit noisy on that side of Hotel.
Cory
Cory, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
16 April 2024
Clean and great location. Not much space for luggage but still value for money. Should make clear that there is extra charge for towels and pillows. when booked for a family of 4 only 2 sets are provided because it was a twin room. I would rather the fee for addition towels etc is added to the total cost of the room.
Susan
Susan, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
13 April 2024
Zachary
Zachary, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 March 2024
They answered everything I asked with patience.
Food at the restaurant was good. Nice to have a quiet place to eat.
etsuko
etsuko, 3-night family trip
Verified Expedia guest review
8/10 Very good
17 March 2024
Good stay
Nice place, but it seems the building is on the "older"/aged side. The room I was assigned to had cracks in the wall, but nothing big. The amenities indicate laundry facilities, but it is more a laundry service that the front desk will receive and do it for you, it's not a self-service laundry room. Aside from this, it was a nice stay, staff is very nice.
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2023
This is the 2nd time we’ve stayed here. It’s clean, modern, walkable, safe, affordable and staff is friendly and helpful.