At Shap Wells Hotel, you'll be within a 10-minute drive of Yorkshire Dales National Park. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
100 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Pool table
Working away
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Garden
Picnic area
Library
Fitness centre
Arcade/games room
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 12.50 for adults and GBP 7.00 for children
Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
Late checkout can be arranged for an extra charge of GBP 10.00 (subject to availability)
Children & extra beds
Cots/infant beds are available for GBP 10.0 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per night
Policies
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Shap Wells Hotel Hotel
Shap Wells Hotel Penrith
Shap Wells Hotel Hotel Penrith
Hotel Shap
Shap Wells
Shap Wells Hotel Penrith
Shap Wells Penrith
Frequently asked questions
Does Shap Wells Hotel offer free cancellation for a full refund?
Yes, Shap Wells Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shap Wells Hotel?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Shap Wells Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Shap Wells Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Shap Wells Hotel and nearby?
Shap Wells Hotel has a fitness centre and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Shap Wells Hotel?
Yes, there's an on-site restaurant.
Shap Wells Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
8 December 2024
Very welcoming & friendly. Love the traditional feel and original features.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
Nice old place to chill in
Ian
Ian, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Alan
Alan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
A
A, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Nick
Nick, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Dawn
Dawn, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Wenn man Old englisch style mag . Dann einfach zu empfehlen.
Rudolf
Rudolf, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 October 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
6/10 Good
10 October 2024
Sam
Sam, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2024
Great stay
Loved the stay , dog friendly , beautiful setting, great food !!!
kelly
kelly, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
30 September 2024
the place was lovely and the staff especially Hannah were great although stretched to their limits, we had to wait a long time to be served at the bar. Food in the restaurant wasn't good but our feedback was dealt with swiftly and to our satisfaction.
Loved the area to see the red squirrels who came out in abundance, so lovely to see them.
Alison
Alison, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
On arrival the staff where lovely,room was nice.Breakfast was something to die for (all you can eat full English).Wiuld happily stay here again.
E T
E T, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 September 2024
Nice stay
john
john, 1-night business trip
Verified Expedia guest review
8/10 Very good
21 September 2024
Overall it was a good and enjoyable stay. However the only downside was the slowness of service at the evening meal.
David
David, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 September 2024
What a lovely peaceful place and the staff were so lovely lovely stay and value for money
annie
annie, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
18 September 2024
Ian
Ian, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Excellent hotel.
Lovely location. Stayed in accessible room 94. Very good access. Very comfortable.
Staff brilliant and helpful. Breakfast very good. Would highly recommend.
JD
JD, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 September 2024
Interesting
Felicity
Felicity, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 September 2024
MARGARET
MARGARET, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 September 2024
Great service
Ste
Ste, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
5 September 2024
Staff very friendly in all departments, food was excellent, both dinner and breakfast. Room although on the small side was adequate, however some areas hadn’t been cleaned to a reasonable standard. The downstairs areas were very clean and had been updated.
Diane
Diane, 1-night romance trip
Verified Expedia guest review
8/10 Very good
3 September 2024
Nice for a stop over but tired
We stayed for one night. It was pleasant enough. Staff were lovely and the room was adequate but tired. In fact the whole hotel was tired looking but it is a beautiful none the less
Emma
Emma, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 September 2024
In the middle of nowhere this busy hotel is managed by limited staff that seem to have great passion for your enjoyment at heart
It's a great base to explore the area but transport is essential. Close to the motorway makes it easily accessible and situated in a small woodland keeps it quiet and peaceful
The hotel itself is moderate but clean and well presented with good parking although the acees roads to the property are a little narrow and potholey. The restaurant menu is a bit limited but food is good on the hole with a well stocked bar and cosy bar area
I would certainly stop again when visiting the area !