6/10 Good
14 January 2025
NO ELEVATOR, STAIRS ONLY
Staff is really accommodating, responsive and friendly; that’s for the 3 stars especially Kuma at the front desk. I gave 3 stars because they HAVE NO stairs. I don’t think it was stated in the description, I think I overlooked at that. We have 2 big luggage at 50 lbs each, 2 carry ons and personal backpacks. There’s NO WAY we would have carried those on the stairs. Staff was kind enough to give us a room on the first floor. Another thing is that there’s a couple steps on the facade to the front door so that was also quite a struggle to haul this luggage I mentioned. Other than that, proximity to Victoria Station and city center was awesome.
PINKY
PINKY, 6-night trip
Verified Hotels.com guest review