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Yuzawa Grand Hotel

3.5 star property
Unwind in natural hot springs after carving through powder on nearby slopes. Let soothing vibes transport you into bliss.

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Yuzawa Grand Hotel

Spa
Breakfast and dinner served
Exterior
Breakfast and dinner served
Spa

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Ski facilities
  • Onsen
  • Free WiFi
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Hot springs
  • Breakfast available
  • Free ski shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Ski rentals
  • Ski storage
  • Ski passes
  • Room service
  • Coffee shop/cafe

Feel at home (6)

  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Television
  • Daily housekeeping
  • Lift

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Designer's Modern Room Non Smoking

Down duvets, in-room safe, desk, iron/ironing board

Designer's Modern Room Non Smoking

  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

View all photos for Room With Half Open Air Bath Non Smoking

Down duvets, in-room safe, desk, iron/ironing board

Room With Half Open Air Bath Non Smoking

  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Japanese-Style Deluxe Room-Non-Smoking

Bathroom

Japanese-Style Deluxe Room-Non-Smoking

  • Sleeps 6
  • 6 Single Futons

View all photos for Japanese Western Style Room Non smoking

Down duvets, in-room safe, desk, iron/ironing board

Japanese Western Style Room Non smoking

  • Sleeps 7
  • 2 Single Beds and 5 Single Futons

View all photos for Japanese Style Room With 10 Tatami Non Smoking

Separate bathtub and shower, free toiletries, hair dryer, slippers

Japanese Style Room With 10 Tatami Non Smoking

  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese-Style Room (15-17.5 Tatami) -Non-Smoking

Bathroom

Japanese-Style Room (15-17.5 Tatami) -Non-Smoking

  • Sleeps 7
  • 7 Single Futons

View all photos for Japanese Style Room With 8 Tatami

Separate bathtub and shower, free toiletries, hair dryer, slippers

Japanese Style Room With 8 Tatami

  • Sleeps 3
  • 3 Single Futons

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9.4 out of 10, Exceptional, (192)
The price is NZ$754
includes taxes & fees
14 Jan - 15 Jan
Yukemurinoyado Yukinohana
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About the area

Map
Yubinbango 2494, Minamiuonuma-gun, Yuzawa, Niigata-ken, 949-6101

What's nearby

  • Yuzawa Kogen - 9 min walk
  • Naspa Ski Garden - 3 min drive
  • Iwappara Ski Resort - 5 min drive
  • Kandatsu Kogen Ski Resort - 5 min drive
  • Kagura Ski Resort - 10 min drive

Getting around

  • Niigata (KIJ) - 108 min drive
  • Echigo Yuzawa Station - 10 min walk
  • Gala Yuzawa Station - 26 min walk
  • Kamimoku Station - 28 min drive
  • Free train station pickup
  • Free train station drop-off
  • Free ski shuttle

Restaurants

  • ‪CoCoLo湯沢 - ‬3 min walk
  • ‪越後つけ麵維新湯沢がんぎどおり店 - ‬5 min walk
  • ‪Souquest - ‬5 min walk
  • ‪越後十日町小嶋屋越後湯沢エキナカ店 - ‬5 min walk
  • ‪湯沢庵 - ‬10 min walk

About this property

Yuzawa Grand Hotel

Yuzawa Grand Hotel features a free ski shuttle and puts you a short five-minute drive from Gala Yuzawa and Ishiuchi Maruyama Ski Resort. Guests can indulge in massages, and Kasuteria serves breakfast and dinner. Also, this ryokan is within a short drive of Kagura Ski Resort. Skiers will appreciate access to ski passes, storage and rentals.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 87 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 7 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
    • For more details, please contact the property using the information on the booking confirmation
    • Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees apply if the number of guests checking in varies from the number established at booking.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Free train station shuttle from 10:00 AM to 9:00 PM
DONE

Off-site

    • Free ski shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

What to do

  • Hot springs
  • Karaoke
  • Mountain climbing nearby
  • Sledging nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Ski equipment hire
  • Ski storage

Facilities

  • 3 buildings/towers
  • Built in 1933
  • Safe-deposit box at front desk
  • Television in common areas
  • Arcade/games room

Accessibility

  • Lift

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski hire
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Dining

Kasuteria – This restaurant serves breakfast and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2200 to 4400 for adults and JPY 1650 to 3300 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Yuzawa Grand Hotel
Yuzawa Grand
Yuzawa Grand Hotel Ryokan
Yuzawa Grand Hotel Yuzawa
Yuzawa Grand Hotel Ryokan Yuzawa

Frequently asked questions

Are pets allowed at Yuzawa Grand Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Yuzawa Grand Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Yuzawa Grand Hotel?
Check-in start time: 3 PM; check-in end time: 7 PM. Check-out time is 10 AM.
What is there to do at Yuzawa Grand Hotel and nearby?
Have fun with on-site winter activities such as skiing. Additional recreation on-site includes hot springs. Yuzawa Grand Hotel also has an arcade.
Are there restaurants at or near Yuzawa Grand Hotel?
Yes, there's an on-site restaurant, Kasuteria.
What's the area around Yuzawa Grand Hotel like?
Yuzawa Grand Hotel is in the heart of Yuzawa, a short 9-minute walk from Yuzawa Kogen and 10 minutes' walk from Yuzawa Kogen Ropeway.

Yuzawa Grand Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

TIMOTHY B, 2-night trip
Verified Expedia guest review

2/10 Poor

Terrible sales, not customer oriented
Don't stay here. This place is dishonest and too much sales-focused. I have been traveling to Japan over 30 times across different prefecture, for both business and vacation, and this is the weirdest hotel I've ever stayed. #1. Trying to double charge for the breakfast, which I already paid. When we checked in, they informed us that breakfast is not included from their system. I showed them my booking with Hotels.com which clearly indicates breakfast buffet. They agreed that I booked it but because they cannot see it from their system, they insisted we have to pay it again. After 3 times appealing to their upper management, they fixed it. Tiring. #2. Gave us a blocked view room with no privacy, while we booked the mountain view. First night we realized that the room window is facing to other house, leaving us no privacy at all. Next morning I went to the reception telling them it seems we've got a wrong room. They agreed that it's not a mountain view, but all their mountain view rooms are taken so I have to pay extra to upgrade to the suite if I want a mountain view. Their solution from 2 occasions are, "paying more money to fix your problem". I'm not asking more. I just wanted what I booked and paid. Sharing my reservation details below, plus view from the window. ------- Room details Japanese Western Room, Mountain View Reserved for XXXX, 2 adults Included amenities Free Valet Parking Breakfast Buffet
2-night family trip
Verified Hotels.com guest review

8/10 Very good

nicholas a, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

They have a wonderful onsen with both indoor and outdoor options. It was especially beautiful this morning with snow covered trees. They have a lovely woman who does massages and who greeted me with a smile whenever our paths crossed. The hotel is right across from the train and bus station so getting around was very easy!
Mindell, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everyone is so friendly and easy to deal with
Kam Lun Eric, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic stay! The staff was incredibly friendly and helpful! I would definitely stay here again!
Daniel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Yu-Chen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

There was a mistake when we checked in but in general, the hotel is wonderful. We love the outdoor onsen.
Huy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

great stay
great stay with nice outdoor onsen. breakfast is very good with wide variety. location is convenient and having free shuttle services from train station is a nice touch to good services.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Wotif guest review

10/10 Exceptional

Clean ! Good food good location Come back next month
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

After a long day of snowboarding, relax at the hotel’s onsen enjoying the most wonderful bath I ever had in my life. Hotel also offer a variety choices of bath and beauty products for you to try on. I actually bought some of the products are the shops. The breakfast is awesome as well, staffs are very kind and thoughtful. I’ll defintely come stay again!
Annie, 1-night trip
Verified Expedia guest review

8/10 Very good

Fall stay at a winter resort.
Very nice ryokan hotel with a big choice of breakfast.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great view
Excellent! Staff were very kind and very helpful. The room was warm and spacious with a very nice view of the mountains. Hotel was very kind to pick us up and drop us off at the highway bus stop at no extra cost.
Gibson, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Incredibly atmospheric with beautiful scenery and gorgeous amenities. The breakfast buffet was delicious and the onsen were a real treat! The staff were courteous and helpful. The location is perfect, being just a few minutes walk from the echigo-Yuzuwa station which is easily accessible via shinkansen.
Charles, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great little hotel.
Helpful staff. Really close to train station, minutes away. We weren’t sure where the hotel was so we took a cab. He was surprised but drove us to the hotel, which took about one minute. Best Japanese breakfast buffet.
ms, 2-night trip
Verified Expedia guest review

2/10 Poor

Unwelcoming, unfriendly hotel
We arrived at the hotel at 11am after an international flight - 4 hours before check in. We asked if we could pay a fee for early check in - and they quoted a fee equivalent to 2 x the nightly rate we paid. We declined. The hotel made us wait outside, saying we were not entitled to be in the hotel until 3pm. Sitting on the street we watched as party after party of local guests were allowed to check in early at no extra charge. This was the most unwelcoming hotel my wife and I have ever experienced, which was exacerbated by the fact no staff spoke English, Chinese, French or Spanish The wifi didn't work at any point during our stay and the hotel was either unwilling or unable to address the problem
Jamie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Uphill Trek
The hotel is located up a 100 yard trek. It's not easy to do in snow and slush. Asides from that, it is very nice. There are lots of restaurants all around. The hotel staff was very friendly.
Verified Hotels.com guest review

8/10 Very good

Convieient and clean
Comfortable and enjoyable
Verified Hotels.com guest review

10/10 Exceptional

Convenient for ski trips
2min walk from Echigo-Yuzawa station. Free shuttle buses to the ski slopes (purple line). Has an in-house ski rental shop too. There are 2 lovely onsens within the hotel (separate male/female). We took the larger Western Room with Mountain view as recommended by other travellers, and it did not disappoint. The living room was huge, and the adjoining bedroom offered a gorgeous view of the mountain range (tip: request for a higher floor if possible). Only gripe was the pillows were a bit hard. Buffet breakfast was great, with a wide selection of food including pancakes. Will definitely stay here again for future ski trips!
Verified Expedia guest review

8/10 Very good

Happy in Yuzawa Grand Hotel
The hotel exceeded my needs and expectations: The staff was excellent. They overall feeling I felt from the entire staff was that they were there to serve you...very refreshing. The hotel location was excellent. The train station and convenience store is right across the street. There are numerous independent restaurants within a short walk. The hotel breakfast buffet provided something for everyone, regardless if you're accustomed to their cultural foods or not. I recommend it. I did not partake in the dinner buffet.
Verified Hotels.com guest review

10/10 Exceptional

Love to coming back
Snowboarding and Onsen with Family (incl.6yo) Hotel staff is nice and friendly. Tasty n variety. Located near Yuzawa Stn. Easy to find restaurant. Just 1 thing, if u come this hotel by car, I strongly recommend you to call hotel before arrive. Following GPS you will get lost...
Verified Hotels.com guest review

8/10 Very good

Noriko, 2-night trip
Verified Hotels.com guest review

8/10 Very good

到車站距離短，要到滑雪埸非常方便
Wai Chuen, 1-night family trip
Verified Expedia guest review