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Gran Hotel de Puebla by HNF

4.0 star property
Hotel with 2 restaurants, near FINSA

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Gran Hotel de Puebla by HNF

Exterior
Point of interest
Reception
Standard Room, 1 King Bed, Non Smoking
Pool

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • Gym
  • Laundry facilities
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Room service
  • Conference centre
  • Business centre
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The price is NZ$88
includes taxes & fees
27 Dec - 28 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Free parking
9.4 out of 10, Exceptional, (1007)
The price is NZ$114
includes taxes & fees
29 Dec - 30 Dec
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About the area

Map
Blvd Hermanos Serdan, 794, El Riego Norte, Puebla, PUE, 72020

What's nearby

  • FINSA - 2 min drive
  • Cuauhtemoc Stadium - 8 min drive
  • Zócalo de Puebla - 10 min drive
  • Puebla Cathedral - 10 min drive
  • Angelopolis Commercial Center - 11 min drive

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 25 min drive
  • Puebla–Cholula Tourist Train Terminal - 14 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Toks - ‬3 min walk
  • ‪Pozoleria - ‬12 min walk
  • ‪Pollo Feliz - ‬10 min walk
  • ‪Marriot Real Puebla - ‬4 min walk

About this property

Gran Hotel de Puebla by HNF

When you stay at Gran Hotel de Puebla by HNF, you'll be within a 10-minute drive of Cuauhtemoc Stadium and Zócalo de Puebla. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Tierra Azteca, which serves breakfast and is one of 2 restaurants. Other highlights include a bar/lounge and a terrace. Fellow travellers like the helpful staff and overall property condition.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 154 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (aged 11 years old and younger) stay free per registered adult when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–noon on weekdays and 6:00 AM–1:00 PM on weekends
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • 4 meeting rooms
  • Conference centre (6458 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 119
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 99
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 51
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 58
  • Area rugs in room

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Water-efficient showers only
  • Mobile key entry

Special features

Dining

Tierra Azteca – This buffet restaurant only serves breakfast.
La Prieta – This fine-dining restaurant specialises in local cuisine and serves lunch and dinner. Open daily.
Lobby Bar – On-site bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 17.30 per person

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Property Registration Number IHN120620UZ3

Also known as

Crowne Plaza Puebla Hotel

Frequently asked questions

Does Gran Hotel de Puebla by HNF offer free cancellation for a full refund?
Yes, Gran Hotel de Puebla by HNF does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Gran Hotel de Puebla by HNF?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Gran Hotel de Puebla by HNF?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Gran Hotel de Puebla by HNF?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Gran Hotel de Puebla by HNF and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Gran Hotel de Puebla by HNF?
Yes, there are 2 on-site restaurants, featuring local cuisine.
What's the area around Gran Hotel de Puebla by HNF like?
Gran Hotel de Puebla by HNF is located a short 2-minute walk from Parque del Paseo de Los Gigantes.

Gran Hotel de Puebla by HNF Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Moises, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Moises, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff
Adje, 5-night business trip
Verified Expedia guest review

8/10 Very good

Todo esta excelente pero uno busca relajarse y el jacuzzy nunca tuvo agua, lo prendieron y salia agua fria fatal experiencia
Teresa, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nc
HECTOR, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Sourav, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean well kept Hotel. All the personnel are very attentive, polite and fully represents excellent service attitude. Great place to stay
Jerry C., 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice and frendly people
Luis, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Muy limpio y el personal muy amable
Emilio, 5-night trip
Verified Expedia guest review

2/10 Poor

Destiny, 1-night trip
Verified Expedia guest review

8/10 Very good

Great hotel, bad service.
We love the stay! Beds are great, linens are great, pillows are great. Lots of programs in English on TV. We did like our stay, but few things need to be mentioned for improvement. The service not that great. We called ahead and asked if we check in earlier. They said yes at 1 pm you can check in. We came at 1:30, they said our room is not ready and we need to wait. I asked how long, she told me to just wait). 10 min later we got into the toom. The room had only one robe and shoes. Towels are old and grey in color. The coffee pods provided both decaf. The shower gel wasn't refilled. In the morning at 8 am we left and I asked to clean our room as soon as possible, because we are going to be back at 10. They said yes and called to ask the maid. We came at 10:25, walked into uncleaned room and the maid came in the door with us, asking if we want our room cleaned? Every time we ask something they smile and cheerfully said Yes, Don't worry! But not even once they did what they said they are going to do. Area around hotel horribly smells like sewer on the balconies, patios, outside.
Irina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The checkin was easy and quick. The room was clean. The robe and slippers were a pleasure to have and I ordered dinner from the restaurant and the food and dessert were delicious. I would definitely stay again when in Puebla.
Sheryl, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Best place to stay in puebla
I been here before and know what to expect. They once again excelled in everything.
luis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A must in puebla
Best place to stay in puebla great service. Clean updated hotel. Good food
luis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente hotel con todas las comodidades y servicios. Me encantó
Verified Expedia guest review

10/10 Exceptional

Estela, 3-night trip
Verified Expedia guest review

8/10 Very good

Excellent service, clean new hotel, great beds. Only downside was the hot tub was not hot, just a jacuzzi in the cool pool water.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel with excellent amenities
All of the employees of the Hottson hotel in Puebla are exceptional. Especially Evelyn at the reception. She is efficient, friendly and welcoming. A true expert in her field. Thank you for a great stay.
Amos, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hector, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Luis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great all around
Great hotel , best restaurant ,but above all the best seevice by hotel personnel anywhere, and that says a lot i live in las vegas and have managed 5 hotels .
Luis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous and clean, new hotel. Staff was incredibly friendly and accommodating. Rooms were spacious. Only drawback was the lack of bottled water/mini fridge in the room.
Willians, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

The overall service is excellent, staff is incredible, good amazing and the hotel great.
2-night family trip
Verified Orbitz guest review