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Illa Experience Hotel

4.5 star property
Luxury hotel in Quito Historic Center with spa and winery

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Illa Experience Hotel

Garden
Luxury Twin Room
Property grounds
Reception
Luxury Twin Room | Living area
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Airport transfer
  • Free breakfast
  • Non-smoking
  • Spa
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Winery
  • Restaurants and bar/lounge
  • Full-service spa
  • Room service
  • Massage/treatment rooms
  • Childcare
  • 24-hour business centre
  • Business centre
  • Airport shuttle
  • Area shuttle
  • Terrace
For families
  • Children stay free
  • Supervised childcare
  • Rollaway/extra beds
  • Premium TV channels
  • Garden
  • Terrace
The price is NZ$546
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury Twin Room

Luxury Twin Room

Luxury Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Pillow menu
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Hotel Plaza Grande

Free breakfast
Spa
Free WiFi
Restaurant
9.8 out of 10, Exceptional, (177)
The price is NZ$400
includes taxes & fees
18 Dec - 19 Dec
Hotel Plaza Grande
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About the area

Map
Calle Junin E1-44 y Montufar, Quito, 170401

What's nearby

  • Independence Square - 5 min walk - 0.5 km
  • Catedral Metropolitana de Quito - 7 min walk - 0.6 km
  • Calle La Ronda - 7 min walk - 0.6 km
  • Plaza de San Francisco - 8 min walk - 0.7 km
  • General Rumiñahui Coliseum - 6 min drive - 3.9 km

Getting around

  • Quito (UIO-Mariscal Sucre Intl.) - 51 min drive
  • San Francisco Station - 8 min walk
  • La Alameda Station - 19 min walk
  • El Ejido Station - 27 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Hasta la vuelta Señor - ‬7 min walk
  • ‪Lavid - ‬6 min walk
  • ‪Los Sanduches De La Plaza Grande - ‬7 min walk
  • ‪Cafeteria Fabiolita - ‬6 min walk
  • ‪Dulceria Colonial - ‬6 min walk

About this property

Illa Experience Hotel

Illa Experience Hotel features a winery and puts you within a 15-minute drive of Quicentro Sur Mall. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials or hydrotherapy. A bar/lounge, a terrace and a garden are other highlights at this luxurious hotel.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 10 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • Supervised childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Supervised childcare
  • Children's games
  • Art supplies
  • Children's books

What to do

  • Winery release events

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Art gallery on-site
  • Full-service spa
  • Massage/treatment rooms
  • Winery on-site
  • Wine-tasting room

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Closed-captioned TV
  • Grab bar in bath
  • Grab bar in shower
  • Accessible bath
  • Doorbell and phone notifications

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has massage/treatment rooms. Services include hot stone massages and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Dining

On-site venue – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 75.00 per room (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 99.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.

Also known as

Illa Experience Hotel Quito
Illa Experience Quito
Illa Experience
Illa Experience Hotel Hotel
Illa Experience Hotel Quito
Illa Experience Hotel Hotel Quito

Frequently asked questions

Does Illa Experience Hotel offer free cancellation for a full refund?
Yes, Illa Experience Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Illa Experience Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Illa Experience Hotel?
Sorry, there's no on-site parking at Illa Experience Hotel.
Is an airport shuttle service offered by Illa Experience Hotel?
Yes, an airport shuttle is available. The charge is USD 75.00 per room one-way.
What are the check-in and check-out times at Illa Experience Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Illa Experience Hotel and nearby?
Illa Experience Hotel has a spa and a winery, as well as a garden.
Are there restaurants at or near Illa Experience Hotel?
Yes, there's an on-site restaurant.
What's the area around Illa Experience Hotel like?
Illa Experience Hotel is in Quito Historic Center, a short 8-minute walk from San Francisco Station and 5 minutes' walk from Independence Square.

Illa Experience Hotel Reviews

Reviews

9.6

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Ecuadorian Luxury, World-Class Hospitality For our first trip to Quito, we wanted to stay somewhere very special. That meant eschewing the modern chain hotels in the suburbs in favour of someplace unique in the historic district. I narrowed the list to three places within a few blocks of one another, but the boutique size of ILLA Experience Hotel and Spa, and the glowing reviews here that lauded the staff for their exceptionally personal service, won me over. I can’t imagine having made a better choice. This is one of the best hotels we have experienced anywhere in the world. The outstanding service began well prior to our arrival. So many emails and WhatsApp messages were exchanged between the front desk staff and me as we worked out dinner reservations, airport transfers, potential tours, and one very special request. Since it was to be our first time ever not being at home for December 24th and 25th, I asked if it would be possible for me to pay to have a real Christmas tree put up in our room. It was an instant and enthusiastic “Yes!” from ILLA, and over the subsequent few weeks they sent me photos of the type of tree available, and potential ornaments and nativity sets. Eventually, together, we settled on a selection of typical ornaments, simple white lights, and a large cluster of red Ecuadorian roses at the top. The price was very reasonable as well. The next generous gesture came when we landed at 6AM on Christmas Eve day. The hotel had someone
Michael, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Vyacheslav, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We chose Illa Experience as our base in Ecuador and are so glad we did! We just completed our first stay (out of three) and are already looking forward to returning. It feels like a safe space in the beautiful old town of Quito with the most attentive staff. Really feels like home away from home!
Hanna, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Eric, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent boutique hotel with warm conscientious staff and luxurious rooms.
Kyle, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel, great experience. Lives up to its reputation.
Verified Expedia guest review

10/10 Exceptional

Excellent staff and food experience amazing
Verified Expedia guest review

10/10 Exceptional

Great Staff! Friendly and unique.
Luis, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel and small, excellent restaurant
Great room and common areas. Great location. The highlight of the hotel experience was any meal with Juan Carlos, the chef. Very few tables, and people from all over Quito come for his delicious, hand-crafted meals that he prepares where you may watch. What TLC! Excellent staff like Juan David, Christian, Francisco and Vincent.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property was gorgeous. The staff impeccable. The food could have been served with more speed but was nonetheless delicious.
Sharon, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Illa Perfection!
Beautiful hotel with an amazingly accommodating staff. Don’t skip dinner as the chef is engaging and passionate about his work. (He’s also quite good at it!)
Deb, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place and service
Amazing stay! In the heart of quito. The service is second to none. Special shout out to Michelle who went above and beyond to help us
Jayant, 3-night trip
Verified Hotels.com guest review

8/10 Very good

IIIA is an excellent hotel to stay at. The property is great and has a good amount of amenities. They offer you fresh juice and fruit at your door in the morning. Breakfast is prepared every morning fresh and to our specification. This was great because I was expecting the typically continental breakfast buffet set up. The hotel did have one local experience where we were given a brief introduction to the Canelazo a typically Ecuadorian drink. The room was clean and water was refilled every night we stayed. The one hint I would have for folks is to ensure you are not staying near the front door when possible. We stayed in the room close to the entrance and it can get a bit noisy in the morning when folks are leaving.
Gregory, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The property and staff are quite wonderful. There does need to be some clarification on the Gold perks because what is written is not what is received and that in no way diminishes the greatness of the hotel but still needs to be clarified. You won’t regret staying at this hotel.
Nancy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A beautiful property with an equally beautiful staff.
Nancy, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Anastasia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It was a gorgeous spot right in Central Quito. I couldn't ask for a nicer, more central location.
Brian, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Boutique beauty.
Wonderful boutique hotel steps away from the plaza grande.
Adam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hospitality in the heart of Quito
During our two weeks trip in Ecuador we stayed twice at Illa Experience hotel, at the beginning of the trip and at its end. We were both time greeted as friends, with a very knowledgeable staff who arranged a multitude of things for us: from restaurant reservations (and with a special mention for Nuema, the restaurant located in the hotel, that was ranked 48th in the 50 best ranking of the global South Americas restaurants) to help to shop for specific items, explanations about the local culture and more. We enjoyed every minute of our two stays.
Muriel M, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Illa is a fantastic hotel. The service is top notch and the hotel is very cool. They arranged transfers for us to/from the airport as well as a hike up a local mountain. The only thing that disappointed us was that we couldn't stay longer. If you are going to Quito, this is the place to stay!
Paul, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

100% recommend this hidden gem!!! 100 stars!
My stay at Illa Experience was phenomenal! We stayed here for two nights after a 5-day excursion in the Galapagos and needed some rest and relaxation - Illa delivered! This is the first hotel we've stayed at where they offer experiences. The first night, they taught us how to make traditional Ecuadorian ice cream which was delicious and my daughter loved it. The second day, we learned how to make and tasted Canelazo (a traditional holiday drink). This reminded me of wassail and was really incredible. On the third day, a sombrero maker taught us the history of Panama hats (which are actually from Ecuador) and how to make them. Such a painstakingly beautiful process. We ended up going to her tienda the next day and buying one. The rooms are huge and wonderfully appointed. I took a nice long bath in the enormous tub and the beds were super comfortable. The suite also had gorgeous colors and colonial details. The view of the Winged Virgin on the hilltop behind the hotel is unparalleled! Every afternoon, complimentary tea time and homemade goodies are provided. We looked forward to coming back to the hotel every afternoon and having this special treat. Daily complimentary breakfast at Nuema restaurant was delicious and huge! This easily could've costed $25 per person. Lastly, the Staff at Illa is second to none. They made us feel like family and were so welcoming to us. If we're ever in Quito again, we will absolutely stay here again! Cannot recommend enough!
Jennifer, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review