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Portobelo Plaza de las Americas

3.5 star property
San Andrés hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Portobelo Plaza de las Americas

Outdoor pool, pool umbrellas, pool loungers
Front of property
Minibar, in-room safe, desk, free WiFi
Reception
Reception
VIP Access

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Pool
  • Free breakfast
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Room service
  • Business centre
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Self-serve laundry
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Triple Room

Minibar, in-room safe, desk, free WiFi

Triple Room

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double Room

Minibar, in-room safe, desk, free WiFi

Double Room

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Minibar, in-room safe, desk, free WiFi

Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Avenida Las Americas 1A-101, San Andrés, 880001

What's nearby

  • Spratt Bight Beach - 5 min walk - 0.5 km
  • Punta Norte - 2 min drive - 1.9 km
  • North End - 2 min drive - 1.9 km
  • San Andres Hill - 5 min drive - 4.6 km
  • Island House Museum - 6 min drive - 6.9 km

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 3 min drive
  • Airport drop-off service

Restaurants

  • ‪El Peruano - ‬4 min walk
  • ‪Restaurante Bar Tico Tico - ‬6 min walk
  • ‪The Islander - ‬6 min walk
  • ‪Sandwich Qbano - ‬4 min walk
  • ‪Aquarius Bar-Restaurante - ‬5 min walk

About this property

Portobelo Plaza de las Americas

Located just 0.6 mi (1 km) from the airport, Portobelo Plaza de las Americas offers drop-off service (available 24 hours). You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a fitness centre and a terrace.

Languages

English, Spanish

At a glance

Hotel size

  • 52 rooms

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport drop-off on request(available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 8:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Beach nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (323 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant only serves breakfast.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 20000 per vehicle

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.

Also known as

Portobelo Plaza las Americas Hotel San Andres
Portobelo Plaza las Americas Hotel
Portobelo Plaza las Americas San Andres
Portobelo Plaza las Americas
Portobelo Plaza Las Americas
Portobelo Plaza de las Americas Hotel
Portobelo Plaza de las Americas San Andrés
Portobelo Plaza de las Americas Hotel San Andrés

Frequently asked questions

Does Portobelo Plaza de las Americas offer free cancellation for a full refund?
Yes, Portobelo Plaza de las Americas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Portobelo Plaza de las Americas?
Yes, there's an outdoor pool.
Are pets allowed at Portobelo Plaza de las Americas?
Sorry, pets aren't allowed.
Is parking offered on site at Portobelo Plaza de las Americas?
Sorry, there's no on-site parking at Portobelo Plaza de las Americas.
Is an airport shuttle service offered by Portobelo Plaza de las Americas?
Yes, a shuttle from the hotel to the airport is available. The charge is COP 20000 per vehicle.
What are the check-in and check-out times at Portobelo Plaza de las Americas?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Portobelo Plaza de las Americas and nearby?
Have fun during the warmer months with activities nearby such as snorkelling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Portobelo Plaza de las Americas?
Yes, there's an on-site restaurant.
What's the area around Portobelo Plaza de las Americas like?
Portobelo Plaza de las Americas is a short 5-minute walk from Spratt Bight Beach and 7 minutes' walk from Paintball San Andres.

Portobelo Plaza de las Americas Reviews

Reviews

7.8

Good

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

Pablo, 3-night trip
Verified Hotels.com guest review

6/10 Good

I liked location. I dis not like communication, like no one answer when marked from room to front desk. I had to ask every day for fresh clean towels. Sink was plugged at arrivel but fixed upon request. Every time you get out of the room with the key, the power shuts down including the air conditioning so when you come back from outside you find a warm room, I guess is good in an eco friendly way.
miguel, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great service from all staff! Close proximity to restaurant and 8 minutes walk to beach!
Roberto, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Only a 4 min walk to the beach. Nice modern hotel, quiet as the rooms are away from the road. Nice pool in the courtyard. Breakfast very portion controlled but OK.
Richard, 14-night romance trip
Verified Expedia guest review

10/10 Exceptional

Daniel Ubal, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel, people really nice and helpful
Maritza, 3-night trip
Verified Expedia guest review

8/10 Very good

No Warm or hot water in the sink, hot water took about 5-7 minutes to get warm. Bathroom could use more shelves to put shower essentials. Breakfast could start at 0700. Staff was very friendly and helpful.
Francisco, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very friendly and efficient staff.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

William, 4-night romance trip
Verified Orbitz guest review

8/10 Very good

I did enjoy my stay at the hotel, but I found very inconvenient that the restaurant is only open during the day and doesn’t have the dinner option, very often the places outside are very crowded with big lines to get some food and the hotel should have the option to eat in the restaurant.
Ana Milena Yepes, 4-night trip
Verified Expedia guest review

10/10 Exceptional

A great place to stay in San Andres
Overall a great experience here. Friendly staff, central location, great breakfast options, clean & nice rooms. Special shoutout to Señor David for making us feel extra welcome.
Jaime, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Omaira, 5-night trip
Verified Expedia guest review

6/10 Good

Last minute booking and didnt have an issue. Staff assited us above and beyond. And the room was nice and clean.
Victor, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Juan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The staff were friendly and helpful. Half of them were native islanders who could good English. Quiet and air conditioning good. Excellent buffet breakfast include with good variety.Negative were the limited pool hours, 10am - 7pm and closed on Tuesdays for limited "maintenance", which is ridiculous. Needs ice machines and drinking water dispensers, though not generally available in Colombia.
DAVID, 14-night romance trip
Verified Expedia guest review

2/10 Poor

William, 3-night trip
Verified Expedia guest review

4/10 Fair

Poor management. Staff would knock on the door repeatedly waking us up to clean the room. No “do not disturb” sign available. Leaking bathroom and no toilet paper in receptions bathroom. A/C doesn’t work properly. Only good thing is the location.
Verified Expedia guest review

6/10 Good

Cleaning poor did not clean the room one day no cleaning supplies in the bathroom
Alvaro, 5-night romance trip
Verified Expedia guest review

2/10 Poor

Mishael, 4-night trip
Verified Expedia guest review

8/10 Very good

Nicer than the Place Latam had chosen for me named Apartamento Altamar i spent one night thereit was a nightmare and had to move to Portobello Thanks God
jean, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

A lot of construction on property
Robert, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Joshua, 1-night trip
Verified Expedia guest review

6/10 Good

The hotel is very central to everythign with minimal walkig distance. AVOID the restaurant - it's breakfast selection is extremely lackluster and most of it's restaurant crew is often cranky and unfriendly. If it wasn't for the restaurant I would give this hotel 5 stars.
Laura F, 5-night trip
Verified Expedia guest review

10/10 Exceptional

excellent service, clean, good food, near beach and restaurants
JENNIFER, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

El hotel está muy bien situado el personal es muy amable , el desayuno está muy bueno en general todo fue muy bueno , volvería sin dudarlo
Alexis, 5-night family trip
Verified Expedia guest review