8/10 Very good
1 January 2025
Lovely fittings, no soundproofing.
A lovely, modern room with excellent fittings but the adjoining room had almost no soundproofing so we had a very disturbed stay. There was a family with young children next door who were crying most of the night and constantly trying to open the adjoining door. A flickering light bulb above the bath was another irritation as well as a leaking coffee machine. So close to being a lovely hotel but impossible to sleep!
Lastly, despite advertising pictures with views overlooking the London Eye, this hotel has no such views which was incredibly disappointing as we booked this hotel specifically for the view of the NYE fireworks. When we raised this with reception we were simply offered an apology and advised we were too late to cancel; this felt pretty unfair given the fireworks were the reason for our booking.
Chris
Chris, 1-night trip
Verified Hotels.com guest review