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Hotelito Azul

5.0 star property
Upmarket beachfront hotel with beach bar, near Tulum Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotelito Azul

On the beach, white sand, free beach cabanas, sun-loungers
2 outdoor pools, free pool cabanas, pool loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine
Oceanfront Villa | Terrace/patio
Garden View Villa | View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Non-smoking
  • Bar
  • Pet-friendly
  • Parking available
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 poolside bars
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Free beach cabanas
  • Free beach club on site
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
For families
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Blackout curtains
The price is NZ$878
includes taxes & fees
6 Feb - 7 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Ocean Front Suite

Ocean Front Suite | View from room

Ocean Front Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanfront Villa

Oceanfront Villa | View from room

Oceanfront Villa

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Memory foam bed
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Villa, Private Pool, Mezzanine

Grand Villa, Private Pool, Mezzanine | Terrace/patio

Grand Villa, Private Pool, Mezzanine

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private outdoor hot tub
Air conditioning
Free cots/infant beds
  • 99 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Ocean View Suite

Ocean View Suite

Ocean View Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 Bedroom, Terrace

Luxury Room, 1 Bedroom, Terrace | View from room

Luxury Room, 1 Bedroom, Terrace

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Villa

Garden View Villa | View from room

Garden View Villa

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Memory foam bed
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanview Villa

Oceanview Villa | Terrace/patio

Oceanview Villa

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Memory foam bed
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

On the beach

Nomade Tulum

Pool
Free breakfast
Spa
Airport transfer
8.8 out of 10, Excellent, (595)
The price is NZ$1,183
includes taxes & fees
22 Jan - 23 Jan
Nomade Tulum
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About the area

Map
Carretera Tulum-Boca Paila, Km. 5.8, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 19 min walk
  • Tulum National Park - 3 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Playa Paraiso - 14 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 101 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Chambao - ‬10 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬17 min walk
  • ‪Taboo Beach Club - ‬10 min walk
  • ‪Ziggys Beach Club - ‬14 min walk
  • ‪Bula Tulum - ‬16 min walk

About this property

Hotelito Azul

At Hotelito Azul, you can spend time at the beach enjoying free cabanas, beach umbrellas and beach massages, plus you'll only be steps from Tulum Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages and manicures and pedicures. Olivia, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 poolside bars, a rooftop terrace and a beach bar. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 35 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free off-site parking within 98 ft
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Cruise terminal shuttle*
    • Ferry terminal shuttle*
    • Bus station shuttle*
DONE

Off-site

    • Shopping centre shuttle*
    • Theme park shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–1:00 PM
  • 2 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Private dining
  • Private picnics
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)
  • Lifeguard on-site

What to do

  • On the beach
  • Free beach club
  • Beach yoga
  • Fitness classes
  • Ecotours
  • Scooter/moped hire
  • Concerts/live shows
  • Bike tour information
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • Co-working spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Multilingual staff
  • Free beach cabanas
  • Bike hire
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Fitness centre
  • 2 outdoor pools
  • Art gallery on-site
  • Designer shops on-site
  • Bike parking
  • Spa services

Accessibility

  • Accessible airport shuttle
  • Accessible bus station shuffle
  • 4 steps to reach property

Room amenities

Be entertained

  • IPod docking station

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

Dining

Olivia – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Agave – This beachfront restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: 7.5 per cent of room rate

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 30 to 40 for adults and USD 30 to 40 for children
  • Airport shuttle service is offered for an extra charge of USD 200 per vehicle (one-way. Maximum occupancy 4)
  • Cruise ship terminal shuttle, ferry terminal shuttle and bus station shuttle services are offered for an extra charge
  • Shopping centre shuttle and theme park shuttle services are offered for an extra charge
  • There is a service fee of 7.5 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 107.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100.00 per stay
  • Pets are allowed for an extra charge of USD 25 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and outdoor lighting on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotelito Azul Hotel Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel Tulum

Frequently asked questions

Does Hotelito Azul offer free cancellation for a full refund?
Yes, Hotelito Azul does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotelito Azul?
Yes, there are 2 outdoor pools.
Are pets allowed at Hotelito Azul?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25 per pet, per day, and there's also a deposit of USD 100.00 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotelito Azul?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Hotelito Azul?
Yes, an airport shuttle is available. The charge is USD 200 per vehicle one-way.
What are the check-in and check-out times at Hotelito Azul?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at Hotelito Azul and nearby?
Have fun during the warmer months with activities such as beach yoga. Additional recreation on-site includes fitness classes, ecotours and yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 poolside bars and a fitness centre. Hotelito Azul also has spa services and a picnic area, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hotelito Azul?
Yes, there are 2 on-site restaurants, featuring beachfront dining, international cuisine and garden views.
Does Hotelito Azul have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotelito Azul like?
Hotelito Azul is a short 1-minute walk from Tulum Beach and 19 minutes' walk from Ven a la Luz Sculpture.

Hotelito Azul Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Nathan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location and right on the beach. But the room was advertised as ocean view which is the reason I picked the room and paid the premium but actually it has no ocean view.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Problems
Just don’t do it! This property has a lot of problems
Catherine, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay
I had the most amazing stay here after booking a last minute night. All the staff were so attentive and can’t thank them enough - especially Abigail and the bar staff at the Oliva bar. WhatsApp groups were super helpful whenever I needed something. Thank you.
Emma, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Staff was very friendly, Hotel lobby clean, overall property was in need of maintenance, beach lounge chairs fabric all ripped up, palapa roofs leaked water, door locks were difficult to lock, restaurant. and bar PRICE GOUGING! bar and restaurant not stocked, no rooftop attendants, basically no security
Darren, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Everything is beautiful
Josean, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Kila, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel perfecto para disfrutar y caminar Tulum. Habitacion en medio de la naturaleza y hotel a lado de la playa. El roof con alberca infinita, alberca pequeña ideal para niños y jacuzzi para disfrutar unas bebidas en la noche. Los jugos del desayuno riquisimos y todos las mañanas nos trajeron cafe caliente a la puerta.
Luis, 4-night family trip
Verified Expedia guest review

2/10 Poor

They accused me for ripping off bed sheets but the bed sheets all ready was ripped off on the sims in two places. Beach lounges was a same thing from the sun, weather and oldest was started ripping of some we try to sit. Very unprofessional staff, very rude and limited food and drinks. They have only 1 beer kind of to chose , diner menu have only 3 menu course to chose and 2 appetizers. Very dirty place in the beach club and beach restaurant.
Ryszard, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Julieta, 2-night family trip
Verified Expedia guest review

8/10 Very good

I like the hole hotel and staff was wonderful. I love the pool and the guy who work there was really awesome pay attention to everything we need it 👍👍👍.
Marisol, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Pablo, 4-night trip
Verified Expedia guest review

2/10 Poor

**DO NOT STAY IN THIS HOTEL** My partner and I went to Tulum for our 2nd anniversary, but our trip was disappointing. Despite being from Mexico, I was shocked by how underdeveloped Tulum is given the high prices. We booked through Expedia and, due to the hotel’s high transportation fees (6k and 8k MXN round trip, around $300/$400 USD), we decided to rent a car. At the hotel, we had to leave a $400 USD deposit—unlike any other hotel I've stayed at. We also had to sign a form for a $50 charge per lost beach towel, considering their poor condition, felt like extortion. Our room had several issues: the window didn't close properly, letting in wind and rain, and the AC barely worked, making the room hot and sticky. We had a terrible night's sleep. When I requested an iron and ironing board, they provided a small, dirty board and an old iron. Dinner was overpriced at $150 USD for two, including $25 for two juices. The food was mediocre. Complimentary coffee, which my husband found gross, was left outside our door in an old-looking basket. Due to the poor hotel experience and bad weather, we decided to leave early. The front desk refused a refund, even with the storm worsening. The staff showed no concern for guest safety. Expedia contacted the hotel on our behalf, but they still refused. In total, we spent $4k, with $2k on the hotel alone, I strongly advise against staying at this hotel. Our experience was terrible, and it’s disheartening to see such exploitation of tourists.
Verified Expedia guest review

8/10 Very good

The Hotelito Azul is a ok hotel, expensive for the facilities. The staff is the best.
Mariangel, 3-night trip
Verified Expedia guest review

8/10 Very good

Staff very polite!
Verified Expedia guest review

6/10 Good

Gym cannot be open until 8 am and that is very late When we have tours and family waiting for us
Rebecca, 2-night family trip
Verified Expedia guest review

2/10 Poor

If you’re considering Hotelio Azul, do yourself a favor and look elsewhere. To start off the check-in experience was an absolute disaster not to mention our room was not ready by the promised time. No worries, we opted to relax by the pool until we could check-in. We ordered two margaritas to only find out we were charged over $40 (USD) per margarita, coincidentally they only wanted to accept cash. It didn’t end here, on our final night in Tulum we opted to end the night early and planned to take a dip in the above-ground hot tub on the rooftop (side note, it closes the second the clock strikes 10 pm). Surprise-surprise, the heater was broken in the hot tub. The rooftop bar staff asked if they could make it up to us by offering us a beer, we accepted and then presented with a check for $16 (USD) for two Modelo’s. We asked if they could charge it to our room since we had no cash or cards in our possession which they refused. They literally followed me down to our room to collect payment for two beers that were originally offered to us free of charge. This place is criminal, if you think I’m joking, Google, “owner of Hotelito Azul Tulum”. I could continue detailing out our terrible experience but it’s more of the same. Do yourself a favor and spend your time and money anywhere else but here. Thankfully, we had only booked three nights at Hotelio Azul and for the rest of our vacation, we stayed at Casa Malca and had an absolutely amazing experience.
Kristen, 3-night romance trip
Verified Expedia guest review

8/10 Very good

This a very cute hotel especially if you stay in one of the beachfront bungalows. I don't think that I would have enjoyed my stay had I selected one the alternate room options. The staff was super kind and helpful. The food at Aguava was delicious. We didn't discover that the food at Olivia was topnotch until our last day. We judged this restaurant by the coffee delivered to our room each morning. Big mistake, the coffee at Olivia is so good. We left each morning to go find coffee because we thought the restaurant had the same coffee. Transportation around the island was a bit inconvenient for us. I think in a few years when sidewalks are installed it will be a lot better for pedestrians.
Nancy, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ocean view villa had a spectacular view of the ocean. Even with the beach just steps away, we rarely felt the need to leave our comfy balcony because of the view. It's better than the pictures show. Staff was good and responsive, but wifi/internet was poor and didn't really work except in one small corner of the room. But because of the location, it was nice to "unplug" for the weekend. The food was expensive, but above average quality (even compared to other 5 star spots in Tulum), and every meal we had for breakfast/lunch/dinner was good. Griselda from housekeeping was amazing and friendly and brought us new towel animals every day!
Jonathan, 4-night family trip
Verified Expedia guest review

2/10 Poor

Horrible experience.. It’s not worth the money you spend there.
Satbir, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Ashadeep, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful and relaxing hotel. Great service at the beach, rooftop bar and front desk. Very accommodating.
Lobby
Pavers heading to all of the hotels rooms
Beach
Partial ocean view villa
Leonel, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Manuel, 4-night trip
Verified Expedia guest review

8/10 Very good

On the plus side, I loved the fact the property was on the beach; there are jacuzzis and pools by the bar; and a good restaurant. On the minus side, the breakfast didn’t have any vegan options and the main guy serving the food there was extremely unfriendly.
Stuart, 7-night romance trip
Verified Expedia guest review

2/10 Poor

andres felipe, 4-night trip
Verified Expedia guest review