Sheraton Buenos Aires Hotel and Convention Center

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Overview of Sheraton Buenos Aires Hotel and Convention Center

Sheraton Buenos Aires Hotel and Convention Center

4.0 star property
4-star hotel with 2 restaurants, near Plaza San Martin

7.8/10 Good

585 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
San Martin / 1225 1275, Buenos Aires, Capital Federal, 1104
Main amenities
  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool
  • Spa tub
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In El Centro
  • Plaza San Martin - 4 min walk
  • 9 de Julio Avenue - 10 min walk
  • Galerias Pacifico - 11 min walk
  • Luna Park - 16 min walk
  • Teatro Colon - 20 min walk
  • Casa Rosada - 22 min walk
  • Obelisco - 22 min walk
  • Plaza de Mayo - 23 min walk
  • Barolo Palace - 34 min walk
  • Santa Fe Avenue - 2 min drive

Getting around

  • Buenos Aires (AEP-Aeroparque Jorge Newbery) - 9 min drive
  • Ministro Pistarini Intl. Airport (EZE) - 27 min drive
  • Buenos Aires Retiro Station - 5 min walk
  • Buenos Aires Cordoba Station - 11 min walk
  • Buenos Aires Corrientes Station - 17 min walk
  • San Martin Station - 8 min walk
  • Florida Station - 15 min walk
  • Lavalle Station - 16 min walk

About this property

Sheraton Buenos Aires Hotel and Convention Center

Just 4.6 mi (7.4 km) from the airport, Sheraton Buenos Aires Hotel and Convention Center puts you within a 10-minute drive of Obelisco and Plaza San Martin. Guests can indulge in spa services, and Buono Ristorante, one of 2 restaurants, serves Italian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include an indoor pool, a poolside bar, and a fitness center. Fellow travelers say great things about the pool and restaurant. Public transportation is close by: San Martin Station is just 8 minutes by foot.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 740 rooms
  • Arranged over 24 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property requires valid identification for all guests at check-in, regardless of age.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets allowed (up to 40 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 10 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Spa services
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Hand-held showerheads
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Lever door handles
  • Stair-free path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Recycling
  • LED light bulbs

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with Turkish bath/hammam.

Dining

Buono Ristorante - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - Onsite bar.
Pool Snack - This restaurant serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all residents of Argentina. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 22 for adults and USD 9 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 10 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 8:00 PM
  • The seasonal pool is open from November to February

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property uses solar energy.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Buenos Aires Hotel Sheraton
Buenos Aires Sheraton
Buenos Aires Sheraton Hotel
Hotel Buenos Aires Sheraton
Hotel Sheraton Buenos Aires
Sheraton Buenos Aires
Sheraton Buenos Aires Hotel
Sheraton Hotel Buenos Aires
Sheraton Buenos Aires Hotel and Convention Center Hotel
Sheraton Buenos Aires Hotel and Convention Center Buenos Aires

Frequently asked questions

Overall score and ratings

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.7/10

Property conditions & facilities

8.3/10

Eco-friendliness

6/10 Good

The hotel lobby is lovely. The staff is friendly and helpful. Breakfast is good. The pool area is okay. Location was not my favourite but could work for others. The downside to this hotel is the road noise. It is very loud day and night. Unfortunately our room had no hot water. On day 2 I reported it to the front desk. After two hours of sitting around waiting for a solution we left for the day. Came back at night to find it was not fixed at which time I demanded a new room immediately. Staff did accommodate us at this point. I was disappointed there was not more effort made to rectify this more quickly. No refund or credit given. No upgrade. No good credit. I stayed in 3 hotels in BA in the two weeks I visited and this one I was not impressed with.
Regan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Pamela, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent place to stay! The staff were exceptional!
Theodore, 2-night trip
Verified Expedia guest review

6/10 Good

.
Denise Kurchan, 1-night trip
Verified Expedia guest review

8/10 Very good

PAUL, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Juan, 5-night trip
Verified Expedia guest review

10/10 Exceptional

I love the hotel. The service was great.
Maximiliano, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel
GREAT HOTEL! in the center of BUENOS AIRES.
Graciela, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Room needed updating (carpets, furniture, bathroom). Wouldn't recommend this property.
1-night family trip
Verified Expedia guest review

8/10 Very good

The room was very bland and colorless - almost depressing. The room and carpet needed updating. They had fake news CNN but not FOX News. Very few English speaking channels. You turn the TV off at night and the next day when you turn it on, you have to wait at least 5 minutes for it to warm up before you could get a picture.The convenience store closed too early, so we never got inside, but looked like it didn't contain much. The room had a desk, but there was no light for it. So, at night, the desk became, basically, useless. The beds were comfortable and the view was very good. The hotel is nicely located. The hotel staff were very friendly and very helpful. The bar was very, very nice. Breakfast was good, but would have been better if we had known that we could have ordered an omelette. We found that out on the last day just after we had eaten breakfast.
Tom, 3-night family trip
Verified Expedia guest review