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1 room, 2 adults

Sheraton Orlando Lake Buena Vista Resort, Orlando, United States of America

4-star4 stars
Great for families

Good to know

  • Children's pool
  • Connecting/adjoining rooms available
  • Refrigerator
  • WiFi (surcharge)
12205 S Apopka Vineland Rd, Orlando, FL, 32836, United States of America

4-star resort with 4 restaurants, near Orlando Vineland Premium Outlets
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Children's pool
    • Connecting/adjoining rooms available
    • Refrigerator
    • WiFi (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great location and price.......3 year old spilt milk on day 1, day 2,3,4 called for…Sep 15, 2020
  • The room was exceptionally clean, the beds nice and firm, and the staff very friendly. We…Sep 8, 2020

Sheraton Orlando Lake Buena Vista Resort, Orlando, United States of America

from NZ$164
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Pool View
  • Room, 1 King Bed, Pool View
  • Room, 1 King Bed, Non Smoking
  • Family Room, Multiple Beds
  • Room, 1 King Bed with Sofa bed, Pool View
  • Family Room, Pool View
  • Family Room, Multiple Beds, Pool View
  • Room, 1 King Bed, Pool View
  • Executive Suite, 1 Bedroom
  • Executive Suite, 1 Bedroom, Pool View

What’s around Sheraton Orlando Lake Buena Vista Resort, Orlando, United States of America

Landmarks

  • Disney Springs® - 37 min walk
  • Orlando Vineland Premium Outlets - 38 min walk
  • Disney's Lake Buena Vista Golf Course - 42 min walk
  • SeaWorld® Orlando - 5.4 mi / 8.7 km
  • Disney's Hollywood Studios® - 5.9 mi / 9.5 km
  • Orange County Convention Center - 6.1 mi / 9.8 km
  • Universal Orlando Resort - 6.4 mi / 10.4 km
  • Epcot® - 6.5 mi / 10.5 km

Getting around

  • Orlando Intl. Airport (MCO) - 22 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min drive
  • Orlando Station - 19 min drive
  • Kissimmee Station - 26 min drive
  • Winter Park Station - 28 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 486 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs only)

  • 1 per room (up to 40 lbs)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Valet parking * on site

Offsite

  • Area shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Waterslide
  • Number of spa tubs - 2
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
Working away
  • 24-hour business center
  • Number of meeting rooms - 29
  • Conference space
  • Conference space size (feet) - 6786
  • Conference space size (meters) - 630
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Top of the Palms has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Dining

Zest - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

27 Palms Grill - This poolside restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Springboard - Onsite bistro. Open daily.

Sheraton Orlando Lake Buena Vista Resort, Orlando, United States of America’s small print

Also known as

  • Lake Buena Vista Resort Sheraton
  • Sheraton Lake Buena Vista Resort Orlando
  • Sheraton Lake Buena Vista Orlando
  • Orlando Sheraton
  • Sheraton Buena Vista Resort
  • Sheraton Orlando Lake Buena Vista
  • Sheraton Buena Vista
  • Sheraton Orlando Buena Vista
  • Sheraton Orlando Lake Buena Vista Resort Resort
  • Sheraton Orlando Lake Buena Vista Resort Orlando
  • Sheraton Orlando Lake Buena Vista Resort Resort Orlando
  • Lake Buena Vista Sheraton
  • Lake Buena Vista Sheraton Resort
  • Sheraton Lake Buena Vista
  • Sheraton Lake Buena Vista Resort
  • Sheraton Resort Lake Buena Vista
  • Sheraton Orlando
  • Sheraton Safari Hotel
  • Sheraton Safari Orlando

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

  • Pool access available from 7:00 AM to 11:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Guests are provided with hand sanitizer and masks are required in public areas.

    The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • Resort fee: USD 23.95 per accommodation, per night

    Resort fee inclusions:

    • Pool access
    • Spa access (may be limited)
    • Health club access
    • Fitness center access
    • Shuttle service
    • Business center/computer access
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)
    • In-room safe
    • In-room coffee
    • Additional inclusions

    Inclusions may be listed elsewhere on the page as free or for a surcharge.

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self parking costs USD 21.00 per night with in/out privileges

    Valet parking costs USD 26.00 per day with in/out privileges

    Buffet breakfast is offered for an extra charge of USD 19.50 per person (approximately)

    WiFi is available in guestrooms for USD 0.0 per night (rates may vary)

    Area shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sheraton Orlando Lake Buena Vista Resort, Orlando, United States of America

    • Does Sheraton Orlando Lake Buena Vista Resort offer free cancellation for a full refund?
      Yes, Sheraton Orlando Lake Buena Vista Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Sheraton Orlando Lake Buena Vista Resort?
      This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
    • Is parking offered on site at Sheraton Orlando Lake Buena Vista Resort?
      Yes. Self parking costs USD 21.00 per night. Valet parking costs USD 26.00 per day.
    • Is there a pool at Sheraton Orlando Lake Buena Vista Resort?
      Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 11:00 PM.
    • Are pets allowed at Sheraton Orlando Lake Buena Vista Resort?
      Yes, dogs stay free, with a limit of 1 per room and maximum weight of 40 lbs per pet. Service animals are exempt from fees.
    • What are the check-in and check-out times at Sheraton Orlando Lake Buena Vista Resort?
      You can check in from 3 PM to midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Sheraton Orlando Lake Buena Vista Resort?
      Yes, there are 4 onsite restaurants. Nearby restaurants include Black Angus Steak House (4-min walk), Chevys (7-min walk), and Sweet Tomatoes (10-min walk).
    • What is there to do near Sheraton Orlando Lake Buena Vista Resort?
      Recommended spots to visit include Disney Springs® (1.9 mi) and Orlando Vineland Premium Outlets (2 mi), along with Disney's Lake Buena Vista Golf Course (2.2 mi) and SeaWorld® Orlando (5.4 mi).

    Recent reviews

    Good 7.6 From 1,530 reviews

    Fair 4.0
    Unacceptable. Don’t book based on pictures.
    A lot left to be desired. The pictures you see are not a true representation of the current conditions of the property. This has nothing to do with COVID-19. It’s in need of updating and refurbishment. We planned on spending a day at the pool and left after an hour because it was not a place you wanted to hangout. The staff were very friendly. The rooms themselves were clean. The sink is located in the room itself and not the bathroom which presents issues when you have people outside of your family staying in the same room. When I went down for coffee in the morning and breakfast, I was told to walk next door to the Fairfield Inn which is unacceptable. When you factor in the $24 per day resort fee for something that doesn’t remotely resemble a resort, it doesn’t represent good value. I’ve stayed in every hotel on Hotel Plaza Blvd and many Disney properties and well as other hotels in LBV area and I’ve never been as disappointed as I was with my stay here. I question who’s actually leaving the reviews.
    Matt, us3 night family trip
    Fair 4.0
    Disappointed
    Sheraton Orlando Lake Buena Vista Resort says to be a 4-star hotel but in reality, is a 3-star hotel at the most. I was completely disappointed since I did my reservation specifically wanting a 4-star hotel. The hotel looks old, needs renovation in pool areas, balconies, and bathrooms, rooms are okay. I will not stay here again or recommend to friends and family.
    Luis, us1 night family trip
    Good 6.0
    Beware, Self Parking Fee
    Clean and comfortable hotel close to Disney Springs. The water slide was not operational which put a damper on the pool time with my little one. The bed was comfortable and the hotel was clean. The hotel staff did not go over charges or anything at check in, just asked for your card and gave you a room key. Customer service was lacking. They also charge you an extra $21 parking fee for self parking so keep that in mind when booking.
    Julie, us2 night family trip
    Fair 4.0
    We stayed for a total of 10 days between 2 reservations. They refused to clean our room at all.
    Noah, us3 night family trip
    Good 6.0
    Not as marketed
    After a long day at Disney w/3 lil ones, didnt help that desk clerk didnt tell us not 2 unload our luggage (because we were going to a diff bldg) until we had most of stuff unloaded. So we had 2 repack van n reload kids. Then when we realized we needed a crib, no one answered the phone for guest relations nor room service. I had to take crying baby all the way back to front desk (in other bldg) to get help. Desk clerk was only one on duty n busy on phone.
    Virginia, us1 night family trip
    Poor 2.0
    Poor stay
    Worse stay I have ever experienced! Terrible staff, poor cleaning policies, lack of towels and garbage pick up. Room smelled like mildew, air conditioning worked On and off, pop stains down the side of the dresser. Nobody acknowledged my complaints. I was told “ oh sorry”
    kylee, us5 night family trip
    Good 6.0
    No mention on booking that there is NO room service. No discount for lack of room service either.
    Vivian, us2 night family trip
    Fair 4.0
    Not worthy of its brand name
    This was a surprise, that a Sheraton hotel be in this condition. Super old and clanky condition, room was old and a bit dirty, carpet was all stained. The check-in guy was very nice, however, the checkout lady was not a happy camper. Again, this resort looked more of a budget hotel and not even close to a Sheraton name. I don’t recommend at all.
    Alvaro, us2 night family trip
    Fair 4.0
    Terrible customer service!
    We checked in and our first room had a large half dead cockroach on the dresser in front of the tv. We were offered a new room where we were downsized from a king bed to two queens. After dinner we came back to our second room to find that the A/C was broken. We then got a 3rd room! The front desk seemed to be annoyed by the issues and did nothing to offer any compensation for our trouble.
    Rachael, us1 night trip
    Good 6.0
    It was ok.
    us3 night family trip

    Sheraton Orlando Lake Buena Vista Resort, Orlando, United States of America

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