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Suiun

4.0 star property
Ryokan located steps from Hakone Gora Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suiun

Lobby
Hot springs
Hot springs
Front of property
Separate bathtub and shower, deep-soaking bathtub, free toiletries

Reviews

9.6 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Onsen
    Onsen
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Sauna
  • Spa services
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Luggage storage
Feel at home
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Garden
  • Daily housekeeping
  • Lift
The price is NZ$552
includes taxes & fees
18 Dec - 19 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

In-room safe, desk, free WiFi

Japanese Western Style Twin Room, Garden View, Private Open-Air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Toilet with electronic bidet
Private bathroom
Separate bath and shower
Deep-soaking bath
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

In-room safe, desk, free WiFi

Japanese Western Style Quadruple Room, Garden View, Private Open-Air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Toilet with electronic bidet
Private bathroom
Separate bath and shower
Deep-soaking bath
  • 50 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Japanese Western Style Twin Room, Private Open-Air Bath

In-room safe, desk, free WiFi

Japanese Western Style Twin Room, Private Open-Air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Toilet with electronic bidet
Private bathroom
Separate bath and shower
Deep-soaking bath
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Quadruple Room, Private Open-Air Bath

In-room safe, desk, free WiFi

Japanese Western Style Quadruple Room, Private Open-Air Bath

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Toilet with electronic bidet
Private bathroom
Separate bath and shower
Deep-soaking bath
  • 50 sq m
  • Sleeps 4
  • 4 Single Beds

Similar properties

Exterior
Hakone Kowakien TEN-YU
Onsen
Spa
Free parking
Free WiFi
9.4 out of 10, Exceptional, (1157)
The price is NZ$1,167
includes taxes & fees
27 Nov - 28 Nov
Hakone Kowakien TEN-YU
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About the area

Map
1300-61 Gora, Hakone, Kanagawa, 250-0408

What's nearby

  • Hakone Gora Park - 1 min walk - 0.0 km
  • Hakone Open Air Museum - 14 min walk - 1.2 km
  • Hakone Kowakien Yunessun - 3 min drive - 2.6 km
  • Ōwakudani - 3 min drive - 2.6 km
  • Pola Museum of Art - 6 min drive - 3.9 km

Getting around

  • Tokyo (HND-Haneda) - 103 min drive
  • Tokyo (NRT-Narita Intl.) - 160 min drive
  • Hakone Miyanoshita Station - 4 min drive
  • Hakone Gora Station - 7 min walk
  • Hakone Ohiradai Station - 7 min drive
  • Kowakidani Station - 23 min walk

Restaurants

  • ‪COFFEE CAMP - ‬8 min walk
  • ‪GORA BREWERY & GRILL - ‬3 min walk
  • ‪ラウンジ花影 - ‬15 min walk
  • ‪箱根銀豆腐 - ‬7 min walk
  • ‪NINJA CAFE FUMA - ‬6 min walk

About this property

Suiun

Suiun offers a great location, putting you within a 15-minute walk of Hakone Gora Park and Hakone Open Air Museum. You can indulge in facials or aromatherapy. A sauna and a garden are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, Japanese

At a glance

Hotel size

  • 4 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 6:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Disposable personal items are available in the lobby.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) are not allowed

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Kaiseki meal

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Spa services
  • Sauna

Accessibility

  • Lift
  • Lift door width (centimetres): 80
  • Wheelchair-accessible public bathroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the hot springs

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Suiun Inn Hakone
Suiun Hakone
Ryokan Suiun Hakone
Hakone Suiun Ryokan
Ryokan Suiun
Suiun Inn
Suiun Ryokan
Suiun Hakone
Suiun Ryokan Hakone

Frequently asked questions

Are pets allowed at Suiun?
Sorry, pets aren't allowed.
Is parking offered on site at Suiun?
Yes, there's free self parking.
What are the check-in and check-out times at Suiun?
Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Check-out time is 11:00 AM.
What is there to do at Suiun and nearby?
Suiun has a sauna and a garden.
Does Suiun have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Suiun like?
Suiun is a short 7-minute walk from Hakone Gora Station and 14 minutes' walk from Hakone Open Air Museum.

Suiun Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely hotel in a great location
Friendly, helpful staff and a lovely suite - wish we could have stayed longer!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

10 stars
Amazing hotel. Probably one of the best we’ve stayed in. The dinner and breakfast was 10/10 and the Onsen in the room was great.
Ken, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best of Hakone
This is an amazing experience and stay here with warmest staff team every day. I highly recommend this villa
Peter, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were very friendly and accommodating to non-Japanese speakers. The included breakfast and dinner were so filling and immaculate. The stay includes complimentary unlimited Beer, Wine and Spirits.The 10pm complimentary ramen was amazing. It was lovely wearing the complimentary Yukata and Kimono. The in-room Onsen was very relaxing and the three private Onsen were a very unique touch.
Verified Expedia guest review

10/10 Exceptional

Roy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were extremely pleasant and helpful. The food was amazing. It was a wonderful experience.
Kimberly, 1-night family trip
Verified Expedia guest review

8/10 Very good

Istella, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Dulguun, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sanjiv, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The best place we stayed in japan! The customer service is amazing & they speak English fairly well. Had an amazing stay
Angelina, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing Onsen experience.
Amazing and very attentive service since the moment we checked in. The room is very clean and spacious. Love the onsens at the hotel. The dinner was nice but I won't say it's spectacular. Breakfast in my opinion is better than dinner. Ramen during supper time was a good touch.
C S, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Meggie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lydia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing experience. Clean, comfortable stay. Loved the tatami mats throughout. Private onsen was so nice.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent property that is close to the train station and cable car. I would recommend this property and also stay again. Yukutas were not plus size friendly but this didn’t have any effect on our wonderful experience here.
Kirstie, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Room layout was very good and private outdoor bath with natural hot spring was so nice. Public bath was amazing too!
Toshikazu, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Austin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing good and hospitality
Lucas, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Su, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent accomodation- exceeds my expectations. Dining experience there was nothing I could fault. Helpful staff . Nothing commercialize here. Would definitely recommend and would come back again.
leena, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Really good traditional Japanese style, very good dining experience.
Teresa, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

My favourite stay in Japan. Right from the start the hospitality is top notch. The staff kindly kept our shoes for us at the entrance (no shoes are permitted in the ryokan as it is covered with tatami) everytime we came and went. The whole ryokan is so beautiful, traditionally decorated but modern at the same time. We got a room with a private Onsen because we had tattoos. The bed was super comfortable, pillows were customisable, but the beds were singles pushed together with separate quilts so it was a little weird for us. The best part of our stay was food and freebies. Our stay included breakfast and dinner. Both kaiseki style. Some dishes are a little bit much for our palate (preserved side dishes) but overall really really yummy, especially when paired with their recommended sake. Freebies-wise the lounge next to the public baths had free-flow draft beer, soft drinks, tea/coffee, snack, ice cream 24/7 and it was just a dream to sit there in the evening chugging beer after a soak in the onsen. From 10-10.30pm everyone also gathers at the lounge for free-flow ramen (includes chashu) which is freshly cooked in front of you and so delicious after a long day of walking around Hakone. The only con is the location as it is situated on top of steep hill. Don’t be fooled by google maps when it says it is only 300-400m from the station, pulling our luggage up that steep incline was quite a workout. Overall loved loved this place and would definitely return.
Yao Yu, 2-night romance trip
Verified Expedia guest review