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The Cumberland, London

4.5 star property
Art Deco hotel with restaurant, near Frameless Immersive Art Experience

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Photo gallery for The Cumberland, London

Exterior
Executive lounge
Cafe
Family Room
Lobby sitting area
In the heart of London, The Cumberland offers a luxurious retreat near Hyde Park. Savor British cuisine at SOUND Cafe or unwind with coffee and WiFi in your room. With an airport shuttle, conference space, and helpful staff praised by previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Electric vehicle charging point
  • Bar
  • 24/7 front desk
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 17 meeting rooms
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
  • Digital TV service
The current price is NZ$364
includes taxes & fees
26 May - 27 May

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access)

Highlights

Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Premium bedding
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Free minibar items
LCD TV
Sofa bed - double
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Twin Room (With Executive Club Lounge Access)

Executive Twin Room (With Executive Club Lounge Access)

Executive Twin Room (With Executive Club Lounge Access)

Highlights

Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Premium bedding
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Park View Room

Park View Room

Park View Room

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • Park view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room (With Executive Club Lounge Access)

Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room (With Executive Club Lounge Access)

Highlights

Air conditioning
Executive Lounge
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Accessible Double

Classic Accessible Double

Classic Accessible Double

Highlights

Air conditioning
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Local meal delivery service
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Star Suite (With Executive Club Lounge Access)

Star Suite (With Executive Club Lounge Access) | Living area

Star Suite (With Executive Club Lounge Access)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Free minibar items
LCD TV
Sofa bed - double
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Interior entrance

The Marble Arch Hotel, by Thistle

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very good, 1,425 reviews
The price is NZ$358
includes taxes & fees
26 May - 27 May
The Marble Arch Hotel, by Thistle
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About the area

Map
1 Great Cumberland Place, London, England, W1H 7DL

What's nearby

  • Hyde Park - 4 min walk - 0.3 km
  • Buckingham Palace - 4 min drive - 2.9 km
  • Piccadilly Circus - 5 min drive - 3.0 km
  • Trafalgar Square - 6 min drive - 3.3 km
  • Big Ben - 6 min drive - 3.4 km

Getting around

  • Heathrow Airport (LHR) - 40 min drive
  • London (LCY-London City) - 46 min drive
  • London (LTN-Luton) - 58 min drive
  • London (STN-Stansted) - 77 min drive
  • Gatwick Airport (LGW) - 84 min drive
  • London (SEN-Southend) - 87 min drive
  • Marylebone Station - 15 min walk
  • London Paddington Station - 18 min walk
  • London (QQP-Paddington Train Station) - 20 min walk
  • Marble Arch Underground Station - 1 min walk
  • Bond Street Underground Station - 9 min walk
  • Bond Street (Elizabeth Line) Station - 9 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pret a Manger - ‬1 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪The Sportsman Casino - ‬2 min walk
  • ‪Al Balad - ‬3 min walk

About this property

The Cumberland, London

When you stay at The Cumberland, London, you'll be in a fantastic location, only a five-minute walk from Marble Arch and Hyde Park. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit SOUND Cafe, which serves British cuisine and is open for lunch and dinner. This Art Deco hotel is also a short five-minute drive from Oxford Street and Buckingham Palace. The helpful staff and breakfast get great marks from fellow travellers. Public transportation is only a short walk: Marble Arch Underground Station is steps away and Bond Street Underground Station is 9 minutes.

Languages

Arabic, Croatian, Dutch, English, Filipino, French, German, Greek, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukranian

At a glance

DONE

Hotel size

    • 900 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 2:00 AM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
    • 24-hours off-site parking nearby (GBP 60 per day); booking required
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children's menu

Working away

  • 17 meeting rooms
  • Conference space (4306 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1929
  • Reception hall
  • Art Deco architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible path to lift
  • Accessible airport shuttle
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 90
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 61
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 61
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 40-inch LCD TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Special features

Dining

SOUND Cafe – This restaurant specialises in British cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
SOUND Sports Bar – This bar serves brunch and light fare. Happy hour is offered. Open daily.
Costa Coffee – This lobby lounge specialises in British cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 21.50 per person
  • Airport shuttle service is offered for an extra charge of GBP 130 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs GBP 60 per day (1312 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.

Also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

Does The Cumberland, London offer free cancellation for a full refund?

Yes, The Cumberland, London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Cumberland, London?

Sorry, pets aren't allowed.

Is an airport shuttle service offered by The Cumberland, London?

Yes, an airport shuttle is available. The charge is GBP 130 per vehicle one-way.

What are the check-in and check-out times at The Cumberland, London?

Check-in start time: 3 PM; check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at The Cumberland, London and nearby?

Recommended spots to visit include Frameless Immersive Art Experience (2-min walk) and Hyde Park (4-min walk), along with Buckingham Palace (1.3 mi) and Piccadilly Circus (1.3 mi).

Are there restaurants at or near The Cumberland, London?

Yes, SOUND Cafe offers British cuisine.

What's the area around The Cumberland, London like?

The Cumberland, London is in London City Centre, a short 1-minute walk from Marble Arch Underground Station and 4 minutes' walk from Hyde Park. Travellers say that the local area is good for shopping and very central.

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The Cumberland, London Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Food
Ambience
Elevator
Live music
Rocks

What guests liked

  • The breakfast buffet was very complete, delicious, and had a huge choice. (19 reviews)
  • The property offers great eating options onsite and in the nearby area with delicious food and excellent service. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great location and fun place to stay
Trent, 3-night trip

10/10 Exceptional

Lovely hotel, great facilities and location
Judith, 1-night trip

8/10 Very good

Excellent hotel

The place was right near Hyde park and handy to the underground and made getting around easy.
Susan, 2-night trip

8/10 Very good

Great situation

Very central hotel, ideally situated for parking and staying out of the congestion area
Sharon, 1-night trip

10/10 Exceptional

Great hotel and good location.
Christopher, 3-night trip

10/10 Exceptional

Great stay

Great hotel - perfectly situated
J, 1-night trip

10/10 Exceptional

Perfect location

Very central, close to public transport. Great breakfast and very nice crew operating the place. Will definitely consider this place on our next visit.
Per Arne, 2-night trip

10/10 Exceptional

The front desk staff are friendly and responsible. We are particularly grateful to Bhuvi for her effort to accommodate our request.
DUOZHE, 4-night trip

8/10 Very good

Steps from the Marble Arch station. It’s the old Hard Rock Cafe Hotel and they didn’t change the decor when they changed the name. If you want an American hotel with American style food in the middle of London then this is the hotel for you. We picked this hotel because it had rooms with 2 double beds but wouldn’t be our first choice for a return trip.
Corina, 2-night trip

10/10 Exceptional

We stayed for a weekend as we were going to Wembley. Great hotel staff were lovely and very friendly. The hotel was very clean and comfortable
Melanie, 2-night trip

8/10 Very good

It was a very nice hotel but their elevator system really needs work.
STEPHEN, 3-night trip

8/10 Very good

Everything is mostly fine.

Everything went pretty well. The bed was heavenly, we had a really good night's sleep and our room facing the courtyard was very quiet. The only thing that was annoying was that an Arab family packed their child's backpack full of travel snacks at breakfast. The staff saw this but didn't intervene, maybe it's allowed these days.
3-night trip

10/10 Exceptional

Had the
Sofia, 3-night trip

8/10 Very good

Convenient location.
Amir, 4-night trip

10/10 Exceptional

A fab stay at the Cumberland! Immaculate, friendly staff and just an overall nice vibe. Great area. Quick check in and out. Would highly recommend.
Red Peacock, 1-night trip

10/10 Exceptional

5 day business trip

Had a wonderful stay while in London
Jason, 5-night trip

8/10 Very good

Convenient to shopping and Hyde Park

Convenient location and interior room was quiet despite being very close to the elevators. Be prepared to wait for the elevators at peak times (breakfast, check in). On second day, housekeeping only provided one set of towels for two guests. Called twice to request a second set but never received. Bathroom layout was tight with toilet wedged between wall and sink.
3-night trip

10/10 Exceptional

London trip

Weekend break was excellent. Hotel booked at short notice. Found clean comfortable and excellent location.
John, 3-night trip

10/10 Exceptional

The elevators

The elevators are not meeting demand and the stairs are not accessible. the location is great, friendly and helpful staff
2-night trip

10/10 Exceptional

Free upgrade to a suite! The hotel is perfectly located for shopping and theatres! Loved the modern decor!
Anna, 1-night trip

8/10 Very good

Excellent value if need somewhere comfortable

Great value for money and very comfortable beds, perfect location for what we needed. Huge hotel though and not for a romantic or couple night away. Breakfast was on mass, big queues to get in, did what was needed but not the best. Coffee terrible.
Layla, 1-night trip

6/10 Good

Room was adequate. House keeping didn’t comprehend a lot of our requests and delivered services that left us short on towels. Room was clean and most was adequate. Shower was raised and water extremely hot Also felt no need for a hot towel rack ( was burned a few times until we learned to keep it off). The electric lighting took almost the whole week to figure it out ( even with assistance from concierge and maintenance). Lobby services was extremely helpful.
James, 7-night trip

4/10 Fair

Slow elevators, long waits, view of aircon unit.

Left a day early but ended up paying full stay but felt claustrophobic in the room. View was just an industrial air conditioner unit. Lines for the elevators at times took 15 minutes. Asked about stairs and was told they’re not accessible. Good location though.
Stephen, 3-night trip

10/10 Exceptional

Best hotel experience in London.

This have to be the best hotel in London. The absolute best hotel bar in London - by far. And a new lice concert every (!) night. What a bonus. I will for future only stay here. Also very good breakfast and very service minded staff. One extra star for experience.
2-night trip

10/10 Exceptional

Will come again.
Mohan, 4-night trip