2/10 Poor
31 July 2022
- We didn't receive any check-in info prior to arriving. Check in code didn't work until we were given a new one.
- Upon arrival, we were allotted a single room instead of two, and bed sizes were incorrect.
- There were no toiletries.
When I communicated to Ana, I was asked " why I didn't tell all these things to the cleaning person" when I had the chance. That is not my job nor theirs. The location is good but it is so hard to find because there is only a smal piece of paper stating it is Casa de Baixa.
Yoko
Yoko, 1-night family trip
Verified Orbitz guest review