At Holiday Inn Gloucester-Cheltenham, an IHG Hotel, you'll be within a 15-minute drive of Cheltenham Racecourse. Guests can visit the health club for a workout or grab a bite to eat at Open Lobby, which serves international cuisine. An indoor pool, a bar/lounge and a hot tub are other features. The helpful staff and overall property condition get good marks from fellow travellers.
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (GBP 5.00 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Fitness classes
Skiing nearby
Working away
Business centre
Meeting rooms
Conference space (312 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Health club
An indoor pool
Hot tub
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
7 on-site accessible parking spaces
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Pillow menu
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Bath or shower
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Open Lobby – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 16.95 per person
Renovations and closures
The following facilities or services will be unavailable from December 7 2024 to December 18 2024 (dates subject to change):
Swimming pool
Pets
Service animals exempt from fees
Pet deposit: GBP 15.00 per stay
Pets are allowed for an extra charge of GBP 15.00 per pet, per day
Parking
Self-parking costs GBP 5.00 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Gloucester-Cheltenham Holiday Inn
Holiday Inn Gloucester-Cheltenham
Holiday Inn Hotel Gloucester-Cheltenham
Gloucester Holiday Inn
Holiday Inn Gloucester - Cheltenham Hotel Gloucester
Holiday Inn Gloucester-Cheltenham Hotel
Gloucester Cheltenham, An Ihg
Holiday Inn Gloucester Cheltenham
Holiday Inn Gloucester Cheltenham an IHG Hotel
Holiday Inn Gloucester-Cheltenham, an IHG Hotel Hotel
Holiday Inn Gloucester-Cheltenham, an IHG Hotel Gloucester
Holiday Inn Gloucester-Cheltenham, an IHG Hotel Hotel Gloucester
Frequently asked questions
Does Holiday Inn Gloucester-Cheltenham, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Gloucester-Cheltenham, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Gloucester-Cheltenham, an IHG Hotel?
Yes, there's an indoor pool. The swimming pool will be unavailable from December 7 2024 to December 18 2024 (dates subject to change).
Are pets allowed at Holiday Inn Gloucester-Cheltenham, an IHG Hotel?
Yes, dogs are welcome. There's a charge of GBP 15.00 per pet, per day, and there's also a deposit of GBP 15.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Gloucester-Cheltenham, an IHG Hotel?
Yes. Self-parking costs GBP 5.00 per day.
What are the check-in and check-out times at Holiday Inn Gloucester-Cheltenham, an IHG Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Holiday Inn Gloucester-Cheltenham, an IHG Hotel and nearby?
Have fun with nearby winter activities such as skiing. Additional recreation on-site includes fitness classes. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Holiday Inn Gloucester-Cheltenham, an IHG Hotel also has a health club.
Are there restaurants at or near Holiday Inn Gloucester-Cheltenham, an IHG Hotel?
Yes, Open Lobby offers international cuisine.
What's the area around Holiday Inn Gloucester-Cheltenham, an IHG Hotel like?
Holiday Inn Gloucester-Cheltenham, an IHG Hotel is located a short 16-minute walk from Barnwood Arboretum & Park.
Holiday Inn Gloucester-Cheltenham, an IHG Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
17 December 2024
Elizabeth
Elizabeth, 1-night family trip
Verified Hotels.com guest review
6/10 Good
16 December 2024
Smokers at entrance of hotel
The entrance to the hotel was full of smokers with cigarette butts all over the floor which was also dirty. I noticed that this area remained untouched and covered in cigarette butts when we left the next day. There should be a separate area for smokers away from the entrance with a receptacle for the cigarette butts. It’s not a good look! Breakfast was a challenge because we had to ask for drinking glasses and brown bread. There was no ham left and only one slice of cheese. The room was comfortable with everything we needed in it.
Raymond
Raymond, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 December 2024
Hannah
Hannah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Elaine
Elaine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Verified traveller
4-night business trip
Verified Hotels.com guest review
6/10 Good
2 December 2024
Average. Disappointing.
The hotel were hosting events. This meant a lot of things were unavailable, including drinks and menu choices. Much longer waits for services (20mins to make a tea at the cafe/bar area!). We were not made aware of this before our stay. There was also no lift to the floor our room was on, so be aware if you do have mobility issues or problems carrying things you’ll struggle in certain rooms. Breakfast was drying out as it had been left to sit under the hot plates. The staff were friendly.
Leanne
Leanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Excellent stay
Easy check- in, room was spotless, breakfast was nice and early and was excellent.
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
28 November 2024
Kalpana
Kalpana, 3-night trip
Verified Hotels.com guest review
8/10 Very good
25 November 2024
Gloucester weekend
Very nice hotel although charging for parking is a bit cheeky
Doug
Doug, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Mary
Mary, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Excellent Budget Hotel
Lovely stay overnight. Clean hotel, very nice dog friendly room. Ate dinner and breakfast in the on site restaurant, and both were very good. Staff incredibly helpful and welcoming. Would recommend and visit again.
Sharon
Sharon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
10/10 would recommend
Staff were lovely and happy to help with anything you needed. Smell of the hotel when arriving (and throughout) was impeccable and gave a fresh feeling to it, booked family rooms and the size of the room was perfect
Leaby
Leaby, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Only stayed for one night but everything was perfect. Clean comfortable room and staff super helpful and friendly
Sally
Sally, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
Nigel
Nigel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
Hayley
Hayley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Amazing stay & amazing staff
This was my first hotel stay with my son and two dogs and I was very apprehensive. I really didn’t need to be. The staff were attentive as soon as I walked in and made a fuss of my little boy and the dogs. They made sure I had all the special requests I asked for and offered extra help if needed. The room was amazing - super king bed, massive TV, good WiFi and spotlessly clean. We had an amazing stay and will be back again for sure. Thank you for making our stay so easy and enjoyable! Please praise your staff and make it known how much their kindness meant!
Annette
Annette, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Clean rooms, friendly staff especially Claudine.
Close to Motorway links. Gym was fine.
AE
AE, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Anita
Anita, 2-night trip
Verified Hotels.com guest review
8/10 Very good
21 October 2024
Enjoyable stay
Two night stay in accessible room with breakfast paid for. Hotel reception staff were helpful and the service staff at bar and restaurant areas were friendly and helpful.
Breakfast had a good choice and the buffet was clean and food presented well. We had two evening meals in the bar area and they were both very satisfactory. We didn’t use the pool facilities but how nice to have them available to use.
We would use this hotel again.
Verified traveller
2-night trip
Verified Hotels.com guest review
4/10 Fair
17 October 2024
Poor sleep quality
Nice, clean place but the bedrooms are incredibly warm and the air con is restricted to 19 degrees and only stays on intermittently.
I found the pillows very uncomfortable but there was a sign in the room suggesting that they offered a variety of pillows to suit individual need. However, when I asked at reception, i was told they weren't sure what was available and would have to check and get back to me. After id not heard back after 45 minutes, i tried to call reception twice and it just rang out for 3/4 minutes on both occasions. I was so tired at that point, I gave up but had 3 nights poor sleep.
Two of my colleagues reported similarly negative experiences, a real shame as we have lots of local stays planned over the coming months.
Dominic
Dominic, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
15 October 2024
Razwan
Razwan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Great stay
I couldn’t get the subtitles on the tv to work in the early Evenin I like to take my hearing aids out and give my ears a rest and watch tv with subtitles but I couldnt
P J
P J, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Razwan
Razwan, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2024
Fantastic comfortable stay. Friendly staff
Amazing staff. Very friendly and helpful particularly Ana on reception.
The hotel was very well located. The rooms were spacious enough and we had a very comfortable bed.
Breakfast was great with extremely helpful staff. They went out of their way to chat to you and made the stay even better. I’d highly recommend a stay here and would definitely revisit whenever we return to the area.
Dominic
Dominic, 4-night trip
Verified Hotels.com guest review
8/10 Very good
6 October 2024
Everything you need for an overnight stay
Nice hotel with added leisure facilities and cheap parking- breakfast was very good also