Hyatt Centric Reims

4.0 star property
Reims hotel with restaurant and bar/lounge

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Photo gallery for Hyatt Centric Reims

Lobby
Interior
Premium bedding, minibar, in-room safe, blackout curtains
Meeting facility
Breakfast, lunch, dinner served; French cuisine
In the heart of Reims City Centre, Mercure Reims Cathédrale offers a tranquil retreat with a vineyard and winery tours. Unwind on the garden terrace or explore local flavors at Le Restaurant, serving breakfast to dinner.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • 24-hour business centre
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Snack bar/deli

For families (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • Sleeps 2
  • 2 Single Beds

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Canal View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

Family Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • Sleeps 6
  • 1 King Bed

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About the area

Map
31 Boulevard Paul Doumer, Reims, Marne, 51100

What's nearby

  • Notre-Dame de Reims - 9 min walk - 0.8 km
  • St. Remi Basilica - 16 min walk - 1.4 km
  • Auguste Delaune Stadium - 1 min drive - 0.7 km
  • Veuve Clicquot-Ponsardin - 2 min drive - 1.9 km
  • Reims Arena - 3 min drive - 2.4 km

Getting around

  • Paris (XCR-Chalons-Vatry) - 52 min drive
  • Roissy - Charles de Gaulle Airport (CDG) - 97 min drive
  • Orly Airport (ORY) - 114 min drive
  • Paris (BVA-Beauvais) - 133 min drive
  • Reims Station - 17 min walk
  • Franchet-d'Espèrey Station - 23 min walk
  • Reims-Maison-Blanche Station - 29 min walk

Restaurants

  • ‪Bistro des Anges - ‬8 min walk
  • ‪Pub l'Escale - ‬6 min walk
  • ‪Campanile Reims Centre - ‬1 min walk
  • ‪La Trattoria - ‬8 min walk
  • ‪L'Occasion Café - ‬6 min walk

About this property

Hyatt Centric Reims

Located near a train station, Hyatt Centric Reims is a great choice for a stay in Reims. Guests can visit the fitness centre for a workout or grab a bite to eat at Restaurant Le Néo, which serves French cuisine and is open for breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include a bar/lounge and a snack bar/deli. The helpful staff and location get great marks from fellow travellers.

Languages

Arabic, English, French, German, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 155 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (2 total, up to 20 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • On-site self-parking (EUR 25 per day)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • Public winery tours
  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Winery tours nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness centre
  • Vineyard
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

ROOM

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

STAR_OUTLINE

Special features

Dining

Restaurant Le Néo – This restaurant specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Bar Le Néo – On-site bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 4:00 PM and midnight can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Self-parking costs EUR 25 per day
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Mercure Reims Cathédrale
Mercure Reims Cathédrale Hotel
Mercure Cathédrale
Mercure Reims Cathédrale Hotel
Mercure Reims Cathédrale Reims
Mercure Reims Cathédrale Hotel Reims

HELP_OUTLINE

Frequently asked questions

Does Hyatt Centric Reims offer free cancellation for a full refund?

Yes, Hyatt Centric Reims does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hyatt Centric Reims?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 20 kg per pet. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hyatt Centric Reims?

Yes. Self-parking costs EUR 25 per day. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Hyatt Centric Reims?

Check-in start time: 4:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Hyatt Centric Reims and nearby?

Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Hyatt Centric Reims also has a fitness centre.

Are there restaurants at or near Hyatt Centric Reims?

Yes, Restaurant Le Néo offers French cuisine.

What's the area around Hyatt Centric Reims like?

Hyatt Centric Reims is in Reims City Centre, a short 3-minute walk from Place Drouet d’Erlon and 8 minutes' walk from Congress Center. Travellers say that the hotel is in a great location.

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Hyatt Centric Reims Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Location
Room
Restaurant
Towns
Cathedrals
Parking
Refrigerator
Water

What guests liked

  • Breakfast was good with plenty of choices and pleasant food, and the service was efficient. (5 reviews)
  • Parking was convenient, secure, and easily accessible, with free parking available under the property. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great stay
Benjamin, 1-night trip

10/10 Exceptional

Excellent overall with great parking facilities
Gerard, 1-night trip

10/10 Exceptional

The hotel was very comfortable and had lots of amenities.
Ann, 1-night trip

10/10 Exceptional

Very helpful staff convenient location
Guy, 1-night trip

10/10 Exceptional

Have stayed here before so know the area. Hotel us in a good location and restaurants, shopping and main sites easily walkable.
Sarah, 1-night trip

10/10 Exceptional

Prima hotel, gunstig gelegen, goede service
Arthur, 1-night trip

10/10 Exceptional

Fine for an overnight stay - close to Cathedral and good restaurants in town. Hotel staff lovely and helpful. Clean and parking superb.
Leonora, 1-night trip

8/10 Very good

Ok stay. Good parking & location

Good stay at Mercure, easy to find and parking onsite. Main areas of the hotel were ok but room a little dated. Great location for a short walk into the city. Breakfast offering was quite basic.
Robert, 1-night trip

10/10 Exceptional

Great welcome and perfect for a pre-Christmas trip

The reception staff were super welcoming and friendly. The free parking under the hotel was really convenient and easy to navigate. Great breakfast buffet too. We came for Christmas markets and it was just a short walk to the cathedral and then through the historic streets to the market.
Alex, 1-night trip

8/10 Very good

The hotel was very comfortable and the staff very friendly. Parking is a bit pricey at €13 per night when the De Gaulle public car park 2 mins walk away is €4 for 24 hrs. Good breakfast and dinner in the restaurant - menu du jour is good value. House wine was excellent.
Ian, 3-night trip

10/10 Exceptional

Loved the location. Staff was very accomodating. Only negative is the size of the shower, it's very small.
John, 2-night trip

10/10 Exceptional

Excellent
Russell, 1-night trip

8/10 Very good

Good for short stay

We were passing through Reims. The hotel served its purpose for a one night stay. It was clean and comfortable enough.
1-night trip

10/10 Exceptional

This place is a perfect base to explore Reims . We parked in the car park upstairs , outside for free ( there is underground parking on site too ) The room was nice , overlooking the river .. from the hotel it’s walkable to the Cathedral quarter ( 10/12mins stroll ) and there’s a wealth of restaurant choices and bars there . This seemed a very walkable and safe city and the Mercure is a nice easy , cost effective hotel to use as a base for a visit .
Anthony, 1-night trip

10/10 Exceptional

Room was nice size, clean, comfortable, and quiet. Appreciate the fridge and lock box. Didn’t utilise the restaurants, but the area looked welcoming. Good communal spaces inside and out to just sit.
Liana, 4-night trip

8/10 Very good

Service impeccable
TEDDY, 1-night trip

8/10 Very good

Nice

Overall good was very nice to have electric car charging Mattress was to soft for me Key is old type that never works reliably
svetlana, 1-night trip

4/10 Fair

The rooms and hallways are badly in need of renovation. This place is very tired.
Isaias, 3-night trip

8/10 Very good

Nice hotel 10 minutes walk from Cathedral in Reims. Parking and breakfast is extra. But breakfast was good. Like many hotels we tried, AC present but not working. Shower was slippery.
Chris, 1-night trip

6/10 Good

Inconveniently away from the city. Plans that include dinner are not recommended. The chicken in the Caesar salad was the first time I ate it. The medium steak was tough and left.
HIROKAZU, 1-night trip

6/10 Good

Nothing special

Very cheap looking and in need of refurbishment. Front desk service really nice. Restaurant service horrible. We had to ask for a bottle of water 3 times. No one spoke English. And didn't know what Bacardi cola (coke) is even though the rum is written in the menu as Bacardi. Plus extremely slow.
1-night trip

6/10 Good

Ive been staying in this hotel occasionally for several years to be honest it has gone down over the years, but i think this was the worst stay ever. the towels were worn thin, the bath area was dirty and had meldew and its getting expensive. every time i stay here the price goes up and at 11euros a pint my friend who had a different room walked in to find water flowing out of the ceiling but they wouldnt give him a different room once i would of highly recommended this place but now i doubt
douglas, 1-night trip

2/10 Poor

The room was extremely dirty, with old hairballs on the bathroom floor, hair in the bedsheets and the floors and corners looked like it hadn't been cleaned properly. It was uncomfortable to stay in a place that untidy. Basic amenities were not provided, and the receptionist did not understand what body lotion was, let alone being able to supply me with any. They also struggled to inform us what was open on a Sunday and didn't seem to be well informed about the local area - we had to rely on Google. the location was away from the quaintness of the town, so you didn't feel the charm of Reims on their road - overall disappointing and I would not recommend this hotel to anyone.
Rubia, 4-night trip

10/10 Exceptional

mohamed, 1-night trip

8/10 Very good

2-night trip