ANA Crowne Plaza Matsuyama, an IHG Hotel puts you a short five-minute drive from Dogo Onsen. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Ishizuchi, which is one of 3 restaurants and serves breakfast, lunch and dinner. Fellow travellers say good things about the helpful staff and overall property condition.
Languages
Chinese (Mandarin), English, Japanese, Korean
At a glance
Hotel size
330 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (JPY 1600 per night)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Off-site parking nearby (JPY 1600 per night; discounts available)
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
3 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
What to do
Shopping
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
24-hour fitness centre
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Room amenities
Be entertained
DVD player
Television
Satellite TV channels
Films for purchase
Home comfort
Air conditioning
Minibar
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Dining
Ishizuchi – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Unkai – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open selected days.
Tohen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open selected days.
SKY LOUNGE – On-site bar. Open selected days.
Tea LOUNGE – On-site café. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2800 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self-parking costs JPY 1600 per night
Parking is available nearby and costs JPY 1600 per night (656 ft away)
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ana Hotel Matsuyama
Ana Matsuyama
Ana Matsuyama Hotel
Matsuyama Ana Hotel
ANA Crowne Plaza Matsuyama Hotel
Frequently asked questions
Does ANA Crowne Plaza Matsuyama, an IHG Hotel offer free cancellation for a full refund?
Yes, ANA Crowne Plaza Matsuyama, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ANA Crowne Plaza Matsuyama, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ANA Crowne Plaza Matsuyama, an IHG Hotel?
Yes. Self-parking costs JPY 1600 per night.
What are the check-in and check-out times at ANA Crowne Plaza Matsuyama, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at ANA Crowne Plaza Matsuyama, an IHG Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near ANA Crowne Plaza Matsuyama, an IHG Hotel?
Yes, there are 3 on-site restaurants, featuring Japanese cuisine.
Does ANA Crowne Plaza Matsuyama, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around ANA Crowne Plaza Matsuyama, an IHG Hotel like?
ANA Crowne Plaza Matsuyama, an IHG Hotel is in the heart of Matsuyama, a short 3-minute walk from Saka no Ue no Kumo Museum and 7 minutes' walk from Matsuyama Castle Ropeway.
ANA Crowne Plaza Matsuyama, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
14 January 2025
The best location in Matsuyama
The location of this hotel is the best in Matsuyama. Close to the Okaido shopping mall, with Mitsukoshi Department store, and to Matsuyama Castle. Very quiet at night. Clean room and good service. The breakfast buffet is excellent with good view of Matsuyama city.
Kenji
Kenji, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
13 January 2025
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
30 December 2024
tomoe
tomoe, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 December 2024
yasutaka
yasutaka, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
hyeongseok
hyeongseok, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 December 2024
KEN
KEN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
SEOKMIN
SEOKMIN, 3-night trip
Verified Hotels.com guest review
8/10 Very good
27 November 2024
便利な場所に有ります。
、リムジンバスのバス停の近くで、ロケ―ションが良く観光にも買い物にも便利であった。
masamori
masamori, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
Hyo-Sun
Hyo-Sun, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Joon
Joon, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
GO
GO, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 October 2024
Masako
Masako, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Nicest hotel in Matsuyama. Loved the stay. Very quiet and relaxing stay. I would definitely stay again.