Pullman Melbourne City Centre

5.0 star property
Hotel with 2 restaurants, near Bourke Street Mall

Choose dates to view prices

Located in the heart of Melbourne, Pullman Melbourne City Centre offers a luxurious retreat with two on-site restaurants serving local cuisine. Enjoy dry cleaning/laundry services and car rentals on site while taking advantage of free in-room WiFi, an outdoor entertainment area, and 2 bars. Previous guests rave about the helpful staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Non-smoking
  • Parking available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • Health club
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • 3 meeting rooms
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Car hire on-site

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is NZ$247
includes taxes & fees
4 Jan - 5 January 2026

Why we love this property

Foodie paradise
Discover 2 restaurants, 2 bars, and a cafe at this hotel. Savour local cuisine, pizza, and al fresco dining. Organic, locally-sourced, and vegan options abound.
Luxurious room comforts
Rainfall showers and blackout drapes create a sanctuary for relaxation. Guests can enjoy dressing gowns, in-room massages, and 24-hour service.
Work and play perfected
This central business district hotel features meeting rooms and workstations. Guests can unwind with happy hour at the bar or enjoy 24-hour room service.

Room options

Available filters for rooms
Showing 9 of 9 rooms

Deluxe Room, 1 King Bed (Premium)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2017
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2017
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen beds

8.8 out of 10
Excellent
(28 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2017
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Bathrobes
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed (Executive)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Premium, Lounge Access)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Bathrobes
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
265 Little Bourke Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Central - 2 min walk - 0.2 km
  • Bourke Street Mall - 3 min walk - 0.3 km
  • Regent Theatre - 5 min walk - 0.5 km
  • Queen Victoria Market - 12 min walk - 1.0 km
  • SEA LIFE Melbourne - 14 min walk - 1.2 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 30 min drive
  • Melbourne Airport (MEL) - 35 min drive
  • Melbourne, VIC (AVV-Avalon) - 56 min drive
  • Flinders Street Station - 8 min walk
  • Essendon Station - 10 min drive
  • Southern Cross Station - 15 min walk
  • Melbourne Central Station - 7 min walk
  • Parliament Station - 10 min walk
  • Flagstaff Station - 13 min walk

Restaurants

  • Superhiro
  • ‪Haidilao Hotpot - ‬1 min walk
  • ‪Melbourne Dae Jang Geum Korean BBQ - ‬1 min walk
  • ‪Dodee Paidang - ‬1 min walk
  • ‪Soul Cafe - ‬1 min walk

About this property

Pullman Melbourne City Centre

When you stay at Pullman Melbourne City Centre, you'll be in a fantastic location, only a five-minute walk from Melbourne Central and Bourke Street Mall. Guests can visit the health club for a workout or grab a bite to eat at Eva's Restaurant & Bar, one of 2 restaurants, which serves local cuisine and is open for breakfast, lunch and dinner. Also, Collins Street and Princess Theatre are within a short 10-minute walk. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Melbourne Central Station is 7 minutes and Parliament Station is 10 minutes.

At a glance

DONE

Hotel size

    • 204 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site valet parking (AUD 60 per night)
    • Off-site parking nearby (AUD 24 per night; discounts available)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Rock climbing nearby

Working away

  • 3 meeting rooms
  • Computer station
  • Conference space (581 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1987
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Health club
  • Designer shops on-site
  • Shopping centre on-site
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 109
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Eva's Restaurant & Bar – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Blossom Rooftop Bar – This rooftop bar specialises in pizza and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Elevate Club Lounge – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 15 to 50 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 per cent

Children & extra beds

  • Rollaway beds are available for AUD 60.0 per night

Parking

  • Covered valet parking costs AUD 60 per night
  • Parking is available nearby and costs AUD 24 per night (2133 ft away)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Swanston Grand
Swanston Hotel
Pullman Melbourne on Swanston
Pullman Melbourne City Centre Hotel
Pullman Melbourne City Centre Melbourne
The Swanston Hotel Melbourne Grand Mercure
Pullman Melbourne City Centre Hotel Melbourne

Frequently asked questions

Does Pullman Melbourne City Centre offer free cancellation for a full refund?

Yes, Pullman Melbourne City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Pullman Melbourne City Centre?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Pullman Melbourne City Centre?

Yes. Valet parking costs AUD 60 per night.

What are the check-in and check-out times at Pullman Melbourne City Centre?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Pullman Melbourne City Centre?

No, this hotel doesn't have a casino, but Crown Casino (4-min drive) is nearby.

What is there to do at Pullman Melbourne City Centre and nearby?

Have fun with nearby activities such as cycling and rock climbing, and practise your swing on the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy amenities such as 2 bars and a health club.

Are there restaurants at or near Pullman Melbourne City Centre?

Yes, there are 2 on-site restaurants, featuring al fresco dining and local cuisine.

What's the area around Pullman Melbourne City Centre like?

Pullman Melbourne City Centre is in Melbourne Central Business District, a short 7-minute walk from Melbourne Central Station and 3 minutes' walk from Melbourne Central. Travellers say that the local area is good for shopping and very walkable.

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