AC Hotel Melbourne Southbank

4.0 star property
4-star hotel with 2 bars/lounges, near Crown Casino

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AC Hotel Melbourne Southbank

Photo gallery for AC Hotel Melbourne Southbank

Outdoor pool
Exterior
Premium Room, 1 King Bed, Non Smoking, City View | View from room
Signature Suite, 1 King Bed, Non Smoking, City View
2 bars/lounges

Overview of AC Hotel Melbourne Southbank

9.2 out of 10 Superb
9.2/10 Superb

Property highlights

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
199-201 Normanby Road, Southbank, Southbank, VIC, 3006
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • 3 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Laundry service
Feel at home
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Lift

Room options

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking, View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Non Smoking, View

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 3 Single Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 3 Single Beds

Deluxe Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

Signature Suite, 1 King Bed, Non Smoking, City View

  • 72 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Southbank
  • Crown Casino - 11 min walk
  • Melbourne Convention and Exhibition Centre - 11 min walk
  • Collins Street - 14 min walk
  • SEA LIFE Melbourne - 18 min walk
  • Marvel Stadium - 19 min walk
  • Bourke Street Mall - 31 min walk
  • Melbourne Central - 34 min walk
  • Queen Victoria Market - 36 min walk
  • Princess Theatre - 42 min walk
  • Rod Laver Arena - 42 min walk

Getting around

  • Melbourne, VIC (MEB-Essendon) - 16 min drive
  • Melbourne Airport (MEL) - 21 min drive
  • Melbourne, VIC (AVV-Avalon) - 41 min drive
  • Spotswood Station - 7 min drive
  • Spencer Street Station - 19 min walk
  • Flinders Street Station - 25 min walk
  • Flagstaff Station - 29 min walk

Restaurants

  • Dead Man Espresso - 16 min walk
  • Chez Dre - 16 min walk
  • The Grain Store - 18 min walk
  • Claypots Evening Star - 16 min walk
  • Railway Club Hotel - 12 min walk

About this property

AC Hotel Melbourne Southbank

When you stay at AC Hotel Melbourne Southbank, you'll be within a 15-minute walk of Crown Casino and Melbourne Convention and Exhibition Centre. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. This upmarket hotel is also a short five-minute drive from Melbourne Central and Collins Street. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available.

Safety measures

Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 205 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 2 total, up to 44 lb per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (AUD 20 per night)
  • Secured on-site valet parking (AUD 65 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • Off-site parking within 328 ft (AUD 20 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 bars/lounges
  • Restaurant

What to do

  • Bike rentals nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2022
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • IPod docking station
  • 55-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Partially open bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Mobile key entry

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 35 for adults and AUD 17.50 for children
  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

  • Rollaway beds are available for AUD 75.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of AUD 70 per accommodation, per night

Parking

  • Self-parking costs AUD 20 per night
  • Secured valet parking costs AUD 65 per night with in/out privileges
  • Parking is available nearby and costs AUD 20 per night (328 ft away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
On-site parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Ac Melbourne Southbank
AC Hotel Melbourne Southbank Hotel
AC Hotel Melbourne Southbank Southbank
AC Hotel Melbourne Southbank Hotel Southbank

Frequently asked questions

Does AC Hotel Melbourne Southbank offer free cancellation for a full refund?
Yes, AC Hotel Melbourne Southbank does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at AC Hotel Melbourne Southbank?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at AC Hotel Melbourne Southbank?
Yes, there's an outdoor pool.
Are pets allowed at AC Hotel Melbourne Southbank?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 44 lb per pet. There's a charge of AUD 70 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at AC Hotel Melbourne Southbank?
Yes. Self-parking costs AUD 20 per night. Valet parking costs AUD 65 per night.
What are the check-in and check-out times at AC Hotel Melbourne Southbank?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at AC Hotel Melbourne Southbank?
No, this hotel doesn't have a casino, but Crown Casino (11-min walk) is nearby.
What is there to do at AC Hotel Melbourne Southbank and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness centre.
Are there restaurants at or near AC Hotel Melbourne Southbank?
Yes, there's an on-site restaurant.
What's the area around AC Hotel Melbourne Southbank like?
AC Hotel Melbourne Southbank is a short 11-minute walk from Crown Casino and 11 minutes' walk from Melbourne Convention and Exhibition Centre.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Brilliant in every aspect.
Glenda, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Shaun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Glenda, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great views, clean room!
The room was clean and very modern, to be expected as the building is very new. The view I had of the CBD and Southbank was amazing from the 17th floor and the staff were helpful and friendly.
Duane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kylie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent and clean. I will be back to stay again.
Craig, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Olivia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Melbourne
Nice place
Stephen, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Leigh, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kathleen, 1-night trip
Verified Expedia guest review