COVID-19 Travel Alert: If you have an upcoming booking to change or cancel, check next steps and policies here. Please only call if you are within 72 hours of check-in so we can prioritise immediate bookings. Thank you.

Skip to main content.
All properties in Toronto, Ontario, Canada
1 room, 2 adults

Chelsea Hotel, Toronto, Toronto, Canada

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
33 Gerrard St W, Toronto, ON, M5G1Z4, Canada

Family-friendly hotel with 2 indoor pools, near Yonge-Dundas Square
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Price Guarantee

Found a better price?

Let us know and we’ll match it. More info

Location
Great location
Service
Fantastic service
Pool
Great pool
Wellness Area
Great wellness & sports facilities

Chelsea Hotel, Toronto, Toronto, Canada

from NZ$219
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 Queen Bed
  • Chelsea Room, 2 Double Beds
  • Chelsea Room, 1 King Bed
  • Club Room, 1 King Bed
  • Chelsea Room, 1 Queen Bed

What’s around Chelsea Hotel, Toronto, Toronto, Canada

Landmarks

  • In Downtown Toronto
  • Yonge-Dundas Square - 5 min walk
  • Toronto Eaton Centre - 8 min walk
  • Hockey Hall of Fame - 17 min walk
  • Royal Ontario Museum - 20 min walk
  • Scotiabank Arena - 23 min walk
  • Ripley's Aquarium of Canada - 29 min walk
  • CN Tower - 30 min walk

Getting around

  • Toronto, ON (YYZ-Pearson Intl.) - 23 min drive
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 8 min drive
  • Union Station - 22 min walk
  • Danforth Station - 11 min drive
  • Kipling Station - 16 min drive
  • College Station - 5 min walk
  • Dundas Station - 5 min walk
  • Queen Station - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 1,590 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
This hotel will enact the following policy for stay dates of July 31-August 2, 2020 and December 31, 2020: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands and guests per room. A wristband is required for room access after 9 PM

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets allowed (dogs and cats only) *

  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

WiFi rated fast

  • Great for browsing, email, gaming and videochat

Transport

Parking

  • Valet parking *

  • Car charging point

  • Extended parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Number of indoor pools - 2
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 15
  • Conference space
  • Conference space size (feet) - 5200
  • Conference space size (meters) - 483
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1975
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • Chinese
  • Croatian
  • Dutch
  • English
  • Filipino
  • Finnish
  • French
  • German
  • Greek
  • Hebrew
  • Hungarian
  • Icelandic
  • Italian
  • Japanese
  • Korean
  • Lao
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Swedish
  • Thai
  • Turkish
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Market Garden - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

TBar - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

Chelsea Hotel, Toronto, Toronto, Canada’s small print

Also known as

  • Chelsea Eaton
  • Chelsea Hotel, Toronto Hotel
  • Chelsea Hotel, Toronto Toronto
  • Chelsea Hotel, Toronto Hotel Toronto
  • Eaton Chelsea
  • Eaton Chelsea Hotel
  • Eaton Chelsea Hotel Toronto
  • Eaton Chelsea Toronto
  • Chelsea Hotel Toronto
  • Chelsea Toronto
  • Delta Chelsea Toronto
  • Delta Chelsea Hotel Toronto

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: CAD 250 per stay

Optional extras

Self parking costs CAD 36.00 per night with in/out privileges

Valet parking costs CAD 46.00 per night with in/out privileges

Rollaway beds are available for CAD 30.0 per stay

Breakfast costs between CAD 15 and CAD 27.50 for adults, and CAD 10 and CAD 16.50 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CAD 50 per accommodation (may vary based on length of stay)

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.6 From 7,619 reviews

Good 6.0
I didn’t like that we did not get a fridge or microwave provided in the room. And there were no microwaves in the lobby to use for guests. Other then that they stay was great.
natashia, ca2 night business trip
Very good 8.0
Admist Covid-19
I felt the rooms were showing their age and no coffee pot just kettle in room for instant coffee.Otherwise had no problem considering we were there during Covid -19 outbreak. I give a high five to the friendliness and helpful staff at this time. The cleanliness and providing / handling buffet breakfast to change to individual servings was appreciated. Hand sanitizer everywhere and staff taking precautions towards customers. Thankyou
Joanne, ca2 night family trip
Good 6.0
I specifically booked this hotel because we have 4 children. The pool and kids area was very appealing. The pool area was pretty gross looking to me (which was even more worrisome during the COVID outbreaks), the water slide wasn't working.. one person told us the attendant was on break and another person told us the slide was broken. It never was open while we were there. Every time we went to the kids areas, they were closed. We like to sleep cold and couldn't turn the AC on because the hotel had it off. They brought us a fan, which did nothing but circulate warm air. The rooms in the pictures didn't look anything like the rooms we had. And parking was $40!! Insane! The staff was all very nice and the lobby/restaurant areas of the hotel are extremely nice. Very deceiving. Not sure I'd stay at this hotel again.
Lindsey, us1 night family trip
Poor 2.0
Horrific holiday!!!
If you want to be treated like crap while they make excuses and blame any one they can, then this hotel is for you. Otherswise probably go somewhere else. This hotel does not care about their guests.
ca3 night family trip
Very good 8.0
Great hotel
Great stay, great hotel
donna, ca2 night trip

Chelsea Hotel, Toronto, Toronto, Canada

Is the description of this property not correct? Tell us