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All properties in Mazatlan, Sinaloa, Mexico
1 room, 2 adults

El Cid Castilla Beach Hotel, Mazatlan, Mexico

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
Av Camaron Sabalo S N, Mazatlan, SIN, 82110, Mexico

Zona Dorada beachfront resort with 4 restaurants and outdoor pool
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Food
Delicious food
Bar
Standard bar

El Cid Castilla Beach Hotel, Mazatlan, Mexico

from NZ$196
  • Pool View
  • Ocean View
  • Ocean View Elite Golf Experience
  • Ocean View Elite

What’s around El Cid Castilla Beach Hotel, Mazatlan, Mexico

Landmarks

  • In Zona Dorada
  • Playa Brujas - 2 min walk
  • Islands and Protected Areas of the Gulf of California - 14 min walk
  • Punta Camaron Beach - 16 min walk
  • El Cid Country Club Golf Course - 18 min walk
  • Sea Shell City Museum - 19 min walk
  • Monument to the Family - 29 min walk
  • Plaza de Toros - 43 min walk

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 35 min drive
  • Free area shuttle
  • Airport drop-off service

At a glance

Key facts

Hotel size

  • This hotel has 500 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-9 PM
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 4 - 17)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Transfers

  • Airport drop off (available 24 hours) *

Parking

  • Valet parking *

  • Car charging point

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Room service
Things to do
  • Fishing on site
  • Personal motorized watercraft on site
  • Playground on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1982
  • Elevator
  • ATM/banking
Accessibility
  • In-room accessibility
  • Wheelchair accessible
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

LA ALHAMBRA RESTAURANT - This beachfront buffet restaurant specializes in international cuisine and serves breakfast and lunch.

EL ALCAZAR - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

LA PERGOLA - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Recreation

On Site

  • Fitness facilities
  • Tennis on site
  • Fishing on site
  • Personal motorized watercraft on site
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby

El Cid Castilla Beach Hotel, Mazatlan, Mexico’s small print

Also known as

  • Castilla Beach
  • Hotel El Cid Castilla Beach
  • El Cid Castilla Mazatlan
  • El Cid Mazatlan
  • El Cid Castilla Beach Mazatlan
  • El Cid Castilla Beach Hotel Resort
  • El Cid Castilla Beach Hotel Mazatlan
  • El Cid Castilla Beach Hotel Resort Mazatlan
  • Castilla El Cid
  • El Cid Castilla
  • El Cid Castilla Beach
  • El Cid Castilla Beach Hotel
  • El Cid Castilla Beach Hotel Mazatlan
  • El Cid Castilla Beach Mazatlan
  • El Cid Castilla Hotel
  • Hotel El Cid Castilla

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs MXN 50 per day

Valet parking costs MXN 50 per day

Rollaway beds are available for MXN 150.00 per night

Cribs/Infant beds are available for MXN 150.00 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 320 per person (one-way)

WiFi is available in guestrooms for MXN 200 per day (rates may vary)

WiFi is available in public areas for MXN 200 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for El Cid Castilla Beach Hotel, Mazatlan, Mexico

  • Is there a pool at El Cid Castilla Beach Hotel?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at El Cid Castilla Beach Hotel?
    Sorry, pets aren't allowed.
  • Is parking offered at El Cid Castilla Beach Hotel?
    Yes. Self parking costs MXN 50 per day. Valet parking costs MXN 50 per day.
  • Is airport shuttle service offered by El Cid Castilla Beach Hotel?
    Yes, a shuttle from the hotel to the airport is available. The charge is MXN 320 per person one-way.
  • What are the check-in and check-out times at El Cid Castilla Beach Hotel?
    You can check in from 3 PM to 9 PM. Check-out time is noon.
  • Are there restaurants at or near El Cid Castilla Beach Hotel?
    Yes, there are 4 onsite restaurants.

Recent reviews

Good 7.8 From 218 reviews

Exceptional 10.0
Dennis and Shar say so.
Everything has been just great. I recommend El Cid Castilla to all.
Dennis, ca1 night trip
Good 6.0
Quick Couple Vacation
Wifi is not Free and expensive, Bathrooms need updating, the Beds were OK. I think for the price CID needs to do some remodeling and updating.
Juan, us4 night trip
Exceptional 10.0
Amazing stay
Jesus, us4 night family trip
Very good 8.0
Nice Stay at the Hotel El Cid
Overall stay was nice. There was an influx of guests from various states in Mexico on all inclusive packages throughout the week, very friendly people. Enjoyed talking to them and had fun with them in the pool area activites Lots of activities to keep you entertained. I did not like the constant time share sell approach by staff in the lobby. It was everyday no matter how many times you said NO. It was next to the hotel entrance, you couldnt avoid it. Notified staff at hotel, but it did'nt stop the sell. Never experienced time share sells at the Hotel Playa Mazatlan. Where I normally stay. There is a lot of construction in the area at this time July 2019. Water pipe repair in the streets and various new Hotel construction. Not easy to walk along the streets because of the dust.
us8 night trip with friends
Very good 8.0
Loved every second of it. Absolutely beautiful views. Will book my future trip at the same place.
marcela, us1 night family trip
Exceptional 10.0
I would come back
We really enjoyed our trip, the staff at El Cid was the best part, very friendly always wanting to serve and truly want your stay to be the best. The hotel is very clean and comfortable.
Trevor, ca7 night family trip
Very good 8.0
Great Hotel, but the WiFi situation was a let down
The staff was very friendly and helpful and one of the highlights of our stay in El Cid. The location of the Hotel is very good, you have great access to the beach and the main commercial/tourist street. The pools are great, including the heated one (which is perfect after sunset on windy evenings). Our main problem was the WiFi which was not free ($10 USD per day per device!). One would expect that in a big Resort like this and in 2019 internet access is a given. The listing of the Hotel says it has Wifi, which is not false... but it doesn't tell you that it is NOT free (or, at least, the fact was hidden well enough).
Luis Eduardo, us5 night romance trip

El Cid Castilla Beach Hotel, Mazatlan, Mexico

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