Cockroaches everywhere! Room 30 on the night of May 28, 2021. In the shower, on the walls, on the bed, on the headboard, on the table, on the refrigerator, on the bathroom walls, near my grandchild’s head! Constantly for hours we killed cockroaches. It was the most disgusted thing ever! They left bug spray in the room which meant they were aware of the cockroach infested problem but that didn’t stop the cockroaches! We had to spray down the beds with the insect repellent we brought along with us that was meant for our bodies! We also used the whole can of spray! We couldn’t take a shower because we sprayed the bugs off the walls in the bathroom and they floated in the water of the bathroom floor. There was no drain in the bathroom floor for the water or bugs to go down in so my husband had to pick these critters up one by one to remove them. There is NO PHONE, NO INTERNET, NO TV and at 10:30pm there was NO WATER! The restaurant food is overpriced and causes my stomach to be upset and of all the times, we had no toilet water for me to use the toilet. It’s extremely dark at night and you are left on the opposite side of the lagoon. The guy who whistles for the boat to come was asleep when we attempting to catch a boat to get to the main check in area to use a toilet. I finally got a signal from my cellphone and called the front office multiple times and no one answered. Then finally after the 3rd attempt, someone who did not speak English.