Kaiser Permanente Otay Mesa Medical Offices - 3 min drive - 2.5 km
Sharp Chula Vista Medical Center - 4 min drive - 4.0 km
North Island Credit Union Amphitheatre - 5 min drive - 4.2 km
Las Americas Premium Outlets - 6 min drive - 6.9 km
San Ysidro Border Crossing - 6 min drive - 8.7 km
Getting around
San Diego, CA (MYF-Montgomery Field) - 20 min drive
Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 21 min drive
San Diego, CA (SAN-San Diego Intl.) - 23 min drive
San Diego, CA (SEE-Gillespie Field) - 27 min drive
Old Town Transit Center - 19 min drive
San Diego Santa Fe Depot - 23 min drive
Restaurants
Starbucks - 5 min walk
McDonald's - 3 min drive
Jollibee - 2 min drive
Panda Express - 9 min walk
Little Sakana Sushi Bar - 3 min drive
About this property
Best Western Chula Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley Hotel puts you within a 10-minute drive of San Ysidro Border Crossing and Las Americas Premium Outlets. For a bit of exercise, you can visit the fitness centre, or go for a swim in the outdoor pool. Also, Balboa Park and Petco Park are within a short drive. Fellow travellers love the comfortable beds and helpful staff.
Languages
English, Spanish
At a glance
Hotel size
118 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 11:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
Early check-in can be arranged for an extra charge (subject to availability)
Policies
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista
Frequently asked questions
Is there a pool at Best Western Chula Vista/Otay Valley Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Chula Vista/Otay Valley Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Chula Vista/Otay Valley Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Chula Vista/Otay Valley Hotel?
Check-in start time: 4 PM; check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out is available.
Is there an on-site casino at Best Western Chula Vista/Otay Valley Hotel?
No, this hotel doesn't have a casino, but Caliente Racetrack Casino (10-min drive) is nearby.
What is there to do at Best Western Chula Vista/Otay Valley Hotel and nearby?
Have fun with nearby activities such as hiking, horse riding and body boarding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
Does Best Western Chula Vista/Otay Valley Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Best Western Chula Vista/Otay Valley Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
16 November 2024
John
John, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Marty
Marty, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
11 November 2024
erica m
erica m, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 November 2024
Javier
Javier, 1-night trip
Verified Hotels.com guest review
6/10 Good
10 November 2024
Itzel
Itzel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 November 2024
The staff was just great.. pleasant, accommodating.. helpful
Room was fine but didn't seem spiffy, fresh cleaning
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Holly Rose
Holly Rose, 2-night trip
Verified Hotels.com guest review
4/10 Fair
3 November 2024
We’ve stayed here other times and never had it been this dirty. There was dead bugs on the wall and the shower wasn’t working I had to use only cold water. Also I don’t know why but there were staples all over the walls
Mayra
Mayra, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
3 November 2024
Bad reception treatment
service at reception was disrespectful
Verified traveller
1-night business trip
Verified Hotels.com guest review
4/10 Fair
29 October 2024
Disappointing Stay - Not Worth the Price
I recently stayed at this hotel, unfortunately, it didn't meet my expectations. The room looked nothing like the pictures online - it's outdated and needs renovation. Specifically:
- Closet door was broken and couldn't be opened
- Room decor and amenities were old and worn
However, one redeeming quality was the complimentary breakfast served in the lobby.
Heddy
Heddy, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Javier
Javier, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
Great stay.
Hotel was clean and quiet, friendly staff, the front desk worker was so sweet & let me check in early. Free breakfast. Had a great experience.
Maraya
Maraya, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Great Hotel
great stay
Heriberto
Heriberto, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
I love it, thanks
Ricky Roy
Ricky Roy, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
19 October 2024
Not worth the money
We checked in around 830 pm the gentleman processed our room quickly then upon arrival to our room it was very outdated, the faucet in the bath was falling apart and rusted. The room looked like the last time someone updated it was 15 yrs ago.
Kellie
Kellie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Great stay and the staff, especially the front desk staff, were the best part. Highly personable and friendly, very accommodating as we arrived much earlier than check-in. They let us safely leave our bags with them and recommended local breakfast/brunch spots while they saw what they could do about getting a room as early as possible. And they did! We arrived at like 10am and figured we would just hang out and explore until maybe 3pm at the earliest, but he found us a great room ready by 12! Highly recommended if staying in Chula Vista/National city area!
Leland
Leland, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
18 October 2024
Jorge
Jorge, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 October 2024
staff kind
Friendly staff, very good everybody, great breakfast,
Angeles
Angeles, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
16 October 2024
Luis
Luis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
Emmanuel
Emmanuel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
Great hotel!
The check in was easy and the staff was friendly. The bed was comfortable and the pillows were nice. The free breakfast was a welcome and delicious addition.
Debra
Debra, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 October 2024
Suitable
It was o.k. for a night. Not the cleanest with hairs from the last people in a few places. Fridge and micro was nice. Too bad it's not closer to the amphitheatre to walk there.