The water running out of my faucets in the sink and the morning after our first night was the color of coffee. Same with the water in the toilet. When I asked the clerk at the front desk for another room, I was told all the rooms had the same problem and it was a city problem, not a hotel problem. Then was told to - “just run the water and it will clear up.” 1/2 hour later the water wasn’t running clear and it left behind a nice layer is sediment. When I reported the clerk’s solution didn’t work and asked for another room, my request was again refused. Finally decided to go to another hotel for the rest of our stay, then had to argue about a refund for the next two nights because we didn’t cancel within 24 hours of staying there. We pointed out we planned to stay there, but we couldn’t shower or brush our teeth in the room provided and the establishment refused to give us another room. Again we were told the water was a city problem, not his. Btw, when I showed pictures to other patrons I passed in the hall, they told me their water looked nothing like what was coming out of my faucets. Also there were rooms listed on the website as available for that night, so we could have been given another room.
