MainStay Suites Rapid City

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Overview of MainStay Suites Rapid City

MainStay Suites Rapid City

2.5 star property
City-center Rapid City hotel with indoor pool

8.4/10 Very good

999 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
3321 Outfitter Road, Rapid City, SD, 57703
Main amenities
  • Daily housekeeping
  • Near the beach
  • Indoor pool and outdoor pool access
  • Free airport shuttle
  • Free area shuttle
  • Free shopping center shuttle
  • Fitness center
  • 24-hour business center
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Sofa bed
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Rapid City
  • Black Hills National Forest - 37 min drive
  • Mount Rushmore National Memorial - 32 min drive

Getting around

  • Rapid City Regional Airport (RAP) - 17 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free shopping center shuttle

About this property

MainStay Suites Rapid City

Hotel in the business district
You can look forward to free continental breakfast, a free roundtrip airport shuttle, and a firepit at MainStay Suites Rapid City. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
Other perks at this hotel include:
  • An indoor pool and outdoor pool access, with sun loungers
  • Free self parking and extended parking
  • A free area shuttle, a front desk safe, and a computer station
  • Access to a nearby indoor pool, bicycle tour information, and an elevator
  • Guest reviews speak well of the helpful staff and location
Room features
All guestrooms at MainStay Suites Rapid City have thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with hydromassage showers and shower/tub combinations
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, kitchens, and full-sized refrigerators/freezers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 97 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free covered onsite extended parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle on request (available 24 hours)

Offsite

  • Free area shuttle within 5 miles
  • Free shopping center shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–9:00 AM
  • Barbecue grills

Traveling with children

  • Children stay free
  • Free local shuttle
  • Pool gate

What to do

  • Bicycle tour information
  • Beach nearby
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Hot springs nearby
  • Winery tours nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Bike storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Bicycle parking

Accessibility

  • Elevator
  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Double sofa bed
  • Alarm clock
  • Travel crib
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Ice maker
  • Paper towels

More

  • Daily housekeeping
  • Cleaning supplies

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to midnight
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

MainStay Suites Hotel Rapid City
MainStay Suites Rapid City
MainStay Suites
MainStay Suites Rapid City Hotel
MainStay Suites Rapid City Rapid City
MainStay Suites Rapid City Hotel Rapid City

Frequently asked questions

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Good

Jami, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Friendly front desk staff, horrible breakfast
When we booked our hotel for our family of 5, this was one of the last hotels available. The pros first: the front desk staff were very helpful and friendly. We arrived a day later than planned due to car issues and they adjusted our reservation so we checked in a day later. High marks for this from us, it helped us tremendously! They offered suggestions to activities and restaurants, which we loved as well! The bed was very comfortable and clean. The cons: the breakfast, and service of the employees managing it, were TERRIBLE! A hot breakfast was advertised and there wasn’t any hot breakfast, unless you are a fan of biscuits and gravy. Judging from the amount of guests who opened and closed the warmer without taking any, not many fans of this food. We stayed 6 days and only one day they had yogurt and muffins/danishes in addition to cereal, plain bagels and fruit. The other days they had just cereal, fruit and bagels. On the last two days, there wasn’t even cereal and when I asked the employee, she said they ran out of milk!? What? I asked about the yogurt or even dry oatmeal packets and she said “people were taking too many.” Wow! Maybe because there’s nothing else to eat, huh? If you care about breakfast, don’t book this hotel. Also, the bathroom floor was sticky and grimy. I had to wear shoes when I walked on it. The towels are poor quality and don’t really dry you off well.
Shelly, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lee, 2-night trip
Verified Hotels.com guest review

6/10 Good

Ok For the Price
I've stayed here a couple times now. It's a good spot for the price but the Wifi was really slow this last time. Not much for exterior CCTV but I didn't see any shattered car glass in parking lot so that's good.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

John, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Had a great stay. The staff was friendly, and accommodating. I will stay there again
Morris, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tracey, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bai, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night business trip
Verified Hotels.com guest review