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Shangri-La Far Eastern, Taipei

5.0 star property
Central hotel with 2 outdoor pools, connected to a shopping centre, near Taipei 101

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shangri-La Far Eastern, Taipei

Specialty Suite | View from room
2 outdoor pools, open 6:00 AM to 9:00 PM, pool loungers
Horizon Premier King Room
5 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Premier Taipei 101 View King Room | Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Airport transfer
Main amenities
  • Daily housekeeping
  • 5 restaurants and 3 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
Feel at home
  • Children stay free
  • Children's pool
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Separate bath and shower
The price is NZ$356
includes taxes & fees
24 Jan - 25 January 2025

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Horizon Superior Twin Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Horizon Superior Twin Room

Highlights

Separate sitting area
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 36.4 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Twin Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Premier Twin Room

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 59.5 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Superior Twin Room

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 36.4 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Plaza Suite Twin Room

Plaza Suite Twin Room

Plaza Suite Twin Room

Highlights

Separate sitting area
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 75 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room

Grand Deluxe Twin Room

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe Twin Room

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Deluxe Room Twin Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Horizon Deluxe Room Twin Room

Highlights

Separate sitting area
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Premier King Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Premier King Room

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior King Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Superior King Room

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 36.4 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Plaza Suite King Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Plaza Suite King Room

Highlights

Separate sitting area
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Special Moments, Romance in the Air, Premier Taipei 101 View King Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Special Moments, Romance in the Air, Premier Taipei 101 View King Room

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Special Moments - Family Experience - Premier King Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Special Moments - Family Experience - Premier King Room

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Dining room

Presidential Suite

Highlights

Separate sitting area
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 225.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Specialty Suite

Specialty Suite

Specialty Suite

Highlights

Separate sitting area
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 136 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Taipei 101 View King Room

View from room

Deluxe Taipei 101 View King Room

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Taipei 101 View Twin Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe Taipei 101 View Twin Room

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Taipei 101 View King Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Premier Taipei 101 View King Room

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Taipei 101 View Twin Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Premier Taipei 101 View Twin Room

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Special Moments- Family Experience - Plaza Suite King Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Special Moments- Family Experience - Plaza Suite King Room

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Family

Grand Deluxe Family

Grand Deluxe Family

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Horizon Deluxe Room King Room

View from room

Horizon Deluxe Room King Room

Highlights

Separate sitting area
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 41 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Premier King Room

Horizon Premier King Room

Horizon Premier King Room

Highlights

Separate sitting area
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Superior King Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Horizon Superior King Room

Highlights

Separate sitting area
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 36.4 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Premier Twin Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Horizon Premier Twin Room

Highlights

Separate sitting area
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 60 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe King Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe King Room

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Grand Hyatt Taipei

Pool
Spa
Airport transfer
Free parking
9.0 out of 10, Wonderful, (1011)
The price is NZ$405
includes taxes & fees
19 Jan - 20 January 2025
Grand Hyatt Taipei
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About the area

Map
201 Tun Hwa South Road, Section 2, Taipei, 10675

What's nearby

  • National Taiwan University - 14 min walk - 1.2 km
  • Daan Forest Park - 16 min walk - 1.4 km
  • Taipei Arena - 3 min drive - 2.7 km
  • Taipei 101 - 3 min drive - 2.5 km
  • Sun Yat-Sen Memorial Hall - 3 min drive - 3.0 km

Getting around

  • Taipei (TSA-Songshan) - 16 min drive
  • Taoyuan International Airport (TPE) - 47 min drive
  • Wanhua Station - 6 min drive
  • Nangang Station - 7 min drive
  • Sunshine Sports Park Station - 8 min drive
  • Liuzhangli Station - 7 min walk
  • Technology Building Station - 9 min walk
  • Xinyi Anhe Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪遠東咖啡廳 - ‬1 min walk
  • ‪Horizon Club Lounge - ‬1 min walk
  • ‪星巴克 - ‬1 min walk
  • ‪香宮 - ‬1 min walk
  • ‪史大華麻辣精緻鴛鴦鍋 - ‬3 min walk

About this property

Shangri-La Far Eastern, Taipei

Located just 2.9 mi (4.6 km) from the airport, Shangri-La Far Eastern, Taipei offers a shuttle (available 24 hours). You can indulge in body wraps or aromatherapy, and Shanghai Pavilion, one of 5 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights include 2 outdoor pools, a health club and a fitness centre. Fellow travellers love the pool and helpful staff. Public transportation is only a short walk: Liuzhangli Station is 7 minutes and Technology Building Station is 9 minutes.

Languages

Chinese (Mandarin), English, Filipino, French, German, Japanese, Korean

At a glance

DONE

Hotel size

    • 420 rooms
    • Arranged over 43 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • Guests are recommended to download the property's 香格里拉會 mobile app before check-in
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
    • Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 5 restaurants
  • 3 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Lifeguard on-site

What to do

  • Fitness classes
  • Yoga classes
  • Shopping

Working away

  • Business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 1990
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • 2 outdoor pools
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Accessible airport shuttle

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Selected Comfort mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Shanghai Pavilion – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Marco Polo – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open selected days.
Ibuki – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Shang Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Cafe at Far Eastern – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately TWD 979 for adults and TWD 490 for children
  • Airport shuttle service is offered for an extra charge of TWD 3000 per vehicle (one-way. Maximum occupancy 3)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 26 August to 12 September:
  • One of the swimming pools

Children & extra beds

  • Rollaway beds are available for TWD 2079.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Far Eastern Hotel
Shangri-La's Far Eastern
Shangri-La's Far Eastern Plaza
Shangri-La's Far Eastern Plaza Hotel
Shangri-La's Far Eastern Plaza Hotel Taipei
Shangri-La's Far Eastern Plaza Taipei
Shangri La Far Eastern, Taipei
Shangri La Far Eastern Plaza Taipei
Shangri-La Far Eastern, Taipei Hotel
Shangri-La Far Eastern, Taipei Taipei
Shangri-La Far Eastern, Taipei Hotel Taipei
Shangri La's Far Eastern Plaza Hotel Taipei

Frequently asked questions

Does Shangri-La Far Eastern, Taipei offer free cancellation for a full refund?
Yes, Shangri-La Far Eastern, Taipei does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Far Eastern, Taipei?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Shangri-La Far Eastern, Taipei?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Shangri-La Far Eastern, Taipei?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Shangri-La Far Eastern, Taipei?
Yes, an airport shuttle is available. The charge is TWD 3000 per vehicle one-way.
What are the check-in and check-out times at Shangri-La Far Eastern, Taipei?
You can check in starting at 3:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Shangri-La Far Eastern, Taipei and nearby?
On-site recreation at Shangri-La Far Eastern, Taipei includes fitness classes and yoga. Relax in the hot tub or enjoy the use of other amenities, which include 2 outdoor pools and 3 bars. Shangri-La Far Eastern, Taipei also has a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Shangri-La Far Eastern, Taipei?
Yes, there are 5 on-site restaurants, featuring Chinese cuisine.
What's the area around Shangri-La Far Eastern, Taipei like?
Shangri-La Far Eastern, Taipei is in Daan, a short 7-minute walk from Liuzhangli Station and 14 minutes' walk from National Taiwan University.

Shangri-La Far Eastern, Taipei Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Convenient, clean and SPACIOUS!
This is an amazing hotel. Not far from Taipei 101.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Noraznita, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Grace, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

C, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stellar 5 star stay
Grand dame 5 star facility with the service that parallels the property. There are many choices but it’s the service and quality of staff that often sets properties apart from other nice hotels. The concierge was so helpful, as well as the valet staff in hailing taxis, arranging massages, and making recommendations. The family deluxe room has a king plus two twin beds with duvets and premium bedding which made our sleeping arrangements stellar. Wonderful bath products with attention to detail, including kid slippers and the appropriate amount of towels for the family. Can’t recommend enough. Laundry Town online has same day laundry for NT 200/kg X 3 kg minimum and a NT250 delivery charge (drop off at concierge by 10A, retrieve same day at concierge by 10P). Found it online so you can book yourself and let the concierge know.
Sue, 8-night family trip
Verified Hotels.com guest review

6/10 Good

WEI TING, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bee lian, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chua Ruey, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Except room cleanliness everything was perfect
Ozan, 8-night business trip
Verified Hotels.com guest review

6/10 Good

Hon Kit, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Catherine, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean.
Mark, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michel, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely good quality hotel
Alex, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

jonqjenq, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was beautiful. The lobby was spectacular. The staff were very friendly and accommodating. The view from our room was stunning. We would absolutely stay here again.
Meggie Joan, 1-night romance trip
Verified Expedia guest review

6/10 Good

My family and I stayed for 3 nights at the Shangri La Far Eastern hotel from September 18-21 in rooms 1915 and 1907. Our stay was average but could be better. There was a long strand of hair that were not ours in one of the clean towels and on our last night, we spotted and had to kill a roach that were in our bathroom (room 1907). Both discoveries made my family and I feel very discouraged by the comfortness and cleanliness standards that the Shangri La should provide.
Kara, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

As expected
Yusup, 3-night trip
Verified Orbitz guest review

8/10 Very good

MINQIAN, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel
Ruben Diego, 3-night family trip
Verified Expedia guest review

6/10 Good

Heidi, 4-night trip
Verified Hotels.com guest review

6/10 Good

Juanita, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff are very friendly, polite , and helpful. Food are excellent. Staff at the Cafe are very attentive to our need.. The facility is very clean.
paul, 4-night family trip
Verified Expedia guest review

8/10 Very good

The staff isn't friendly, isn't helpful. We waited for whole afternoon to check-in. The Hotel Lobby staff don't even bother their customers wait for how long! This is an very bad customer service.
KWEE LAN, 5-night family trip
Verified Expedia guest review