Let me start off with the good. The location was nice. Okay, that is the end of the good. This was a trip my family took just to relax and run around NW Arkansas. When we got to the hotel it was in the middle of a renovation, which it badly needs. It would have been nice to tell that it was in the middle of a reno on the website. Another reason we picked this hotel was the indoor pool and hot tub. The pool was freezing and way to cold swim in. The hot tub was hot but only 2 jets were working. The room we got was, not to long ago, a smoking room. The smell of stale smoke was everywhere. The bathtub had burn marks on the tub where cigarettes had been. The beds were extremely uncomfortable and after a terrible night's sleep we went down to breakfast. Breakfast was sub-par with the worst coffee I've had in a while. The hotel staff had the TV on in the dining area really loud, and when we asked for them to turn it down, the front desk guy just smiled and turned it louder. I haven't written a bad review in a while, but this place definitely deserves it. Maybe after the reno it may be a good place, but we will find a different place from now on.