The desk clerk lectured me like I was a 5 year old when I told him I had my 90 year old mother with me. He said I should have mentioned that when booking the room. He grudgingly gave me a room on the 1st floor. I later found out that my wife, who originally booked the room, HAD mentioned her handicapped status. I think this person was the owner because he was there day and night for the 2 days I was there. I literally never saw him smile. It used to be a nice place, but has deteriorated over the last couple of years, starting with the service. I had to use the card key to close the door when I left or it wouldn't close. The tissue box had 2 tissues and didn't get replenished when the room was cleaned. The wash rag was paper thin, etc., etc. Overall I get the impression that the property is understaffed and going downhill fast. I'll be looking elsewhere next time I'm in town