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All properties in Ciudad Juarez, Chihuahua, Mexico
1 room, 2 adults

Hotel Lucerna Ciudad Juarez, Ciudad Juarez, Mexico

4.5-star4.5 stars
Great for families

Good to know

  • Babysitting or childcare (free)
  • Free WiFi
  • Airport transportation
  • Elevator
Paseo Triunfo De La Republica 3976, Ciudad Juarez, CHIH, 32200, Mexico

Luxury hotel in Ciudad Juarez with restaurant and bar/lounge
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (free)
    • Free WiFi
    • Airport transportation
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The hotel staff was great, they were awesome took care of all our needs. Very clean and…Jul 8, 2020
  • Like Always my stay at the Lucerna hotel was amazing,the service provided was great since…Jul 7, 2020

Hotel Lucerna Ciudad Juarez, Ciudad Juarez, Mexico

from NZ$125
  • Deluxe Room, 1 King Bed, Balcony
  • Deluxe Double Room, Balcony
  • LUCERNA SELECT KING
  • Room

What’s around Hotel Lucerna Ciudad Juarez, Ciudad Juarez, Mexico

Landmarks

  • Heart of Ciudad Juarez
  • Plaza de las Americas - 8 min walk
  • Paso del Norte Cultural Center - 15 min walk
  • UACJ - Universidad Autónoma de Ciudad Juárez - 24 min walk
  • Juarez Market - 36 min walk
  • Benito Juarez Monument - 36 min walk
  • Monument Mexicanidad - 38 min walk
  • Chamizal Federal Public Park - 38 min walk

Getting around

  • El Paso Intl. Airport (ELP) - 26 min drive
  • Abraham Gonzalez Intl. Airport (CJS) - 21 min drive
  • El Paso Union Depot - 7 min drive
  • Airport shuttle
  • Area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 138 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Free babysitting/childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • Spanish

In the room

Home comforts
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Hotel Lucerna Ciudad Juarez, Ciudad Juarez, Mexico’s small print

Also known as

  • Hotel Lucerna Ciudad Juarez
  • Lucerna Ciudad Juarez
  • Hotel Lucerna Ciudad Juarez Hotel
  • Hotel Lucerna Ciudad Juarez Ciudad Juarez
  • Hotel Lucerna Ciudad Juarez Hotel Ciudad Juarez
  • Lucerna Ciudad Juarez
  • Lucerna Ciudad Juarez Hotel
  • Lucerna Hotel Ciudad Juarez

Policies

The deposit amount is equivalent to 1 night if paid in cash.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Buffet breakfast is offered for an extra charge of MXN 11 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Lucerna Ciudad Juarez, Ciudad Juarez, Mexico

  • Does Hotel Lucerna Ciudad Juarez offer free cancellation for a full refund?
    Yes, Hotel Lucerna Ciudad Juarez does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel Lucerna Ciudad Juarez?
    Yes, there's free self parking.
  • Are pets allowed at Hotel Lucerna Ciudad Juarez?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Lucerna Ciudad Juarez?
    You can check in from 3 PM to midnight. Check-out time is 1 PM.
  • Are there restaurants at or near Hotel Lucerna Ciudad Juarez?
    Yes, there's an onsite restaurant. Nearby restaurants include CUSTODIA DE SAN PABLO RESTAURANT MUSEO TEATRO (14-min walk), El Cometa (1.8 mi), and El Puente (2 mi).

Recent reviews

Fabulous 8.6 From 538 reviews

Exceptional 10.0
Great Hotel
Very Nice and clean hotel . Staff was very Friendly, Would highly recommend to anyone 👍
us1 night business trip
Very good 8.0
gym upgrade
hotel needs to upgrade its gym bike and treadmill do not work
Gabriela, us2 night trip
Exceptional 10.0
great service
us1 night family trip
Exceptional 10.0
Great hotel with excellent amenities
us1 night trip
Exceptional 10.0
Very Nice Hotel for a Weekend Getaway
Me and my wife stayed here for a long weekend, and it was great. Everyone was very friendly and helpful. It took us less than 5 minutes to check in. The bell hope, front counter, and bar man were all very nice, helpful, and courteous. We had an upper level room with a beautiful view of the city-which is what I had asked for. The hotel is very clean, looks remodeled, has a nice pool, good food from the restaurant, and good ambiance at the bar. It is located centrally, close to the Centro, market, and Cathedral. I highly recommend this hotel. I parked my car in the hotel parking and never worried about it, and always felt safe. My wife and I very much enjoyed our stay.
Calixto, us3 night trip
Exceptional 10.0
Good
Excellent
Manuel, us1 night trip
Exceptional 10.0
Lucerna
Great stay! First time I stay hear and found the hotel fantastic! Will definitely keep staying here!
us2 night business trip
Exceptional 10.0
Best hotel in Juarez
Best hotel ever. Everyone is amazing
MIGUEL, us2 night trip with friends
Exceptional 10.0
Good trip
This place is great
Efrain, us2 night trip
Exceptional 10.0
Efficient
Great space and service
Nicolas, mx1 night business trip

Hotel Lucerna Ciudad Juarez, Ciudad Juarez, Mexico

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