Residence Inn by Marriott Parsippany, Parsippany, United States of America

Upon checking in, the first question I was asked was, "will you be spending a lot of time in your room during the day?" I looked at the lady checking me in with what was probably the weirdest face...as I was unsure how exactly to answer her, so I asked her "why?" Turns out the room they were going to put me in was having construction done on the floor overhead. why would anyone think that that would be acceptable, especially since I was planning on staying a full week?! by some miracle, another room opened up in another building that while there was no construction overhead, it was adjacent to where all the construction equipment was being stored. imagine banging doors from the storage containers, the BEEP BEEP BEEP of heavy equipment moving stuff around...there really was no way to escape the noise, obviously if I had been told ahead of time about the construction, I most likely would not have booked this location. then there was the exterior door that was in line with the head of the bed. every time someone opened the electronic lock, it sounded like someone was loading shells into a shotgun, that went on into the wee hours of the night, every night. mattress was too hard, pillows were too soft. on a positive note, the wifi was excellent, as was the bathroom.

We stay here every year for the Lead East Car Show. This is one of my favorite hotels. They always let me check in early, the room is great, the desk workers always polite and cheerful.

I cant say enough good things about this property. It was very well maintained, inside and out. The staff was always exceptionally friendly and professional. The front desk staff went above and beyond to ensure we were well taken care of. We were displaced when a flood made our home unlivable for a bit. And being greeted with a smile, everything working and in great condition, was very much a silver lining during this gray cloud.

Super nice staff

It's a great place to stay

Customer service has seemed to be second or third priority. This is not the first time.

Could be better

Awesome stay! The customer service is off the charts!

Good option, hot breakfast, no complaints.

The room was not comfortable, the AC didn’t work and wouldn’t go below 74F and by the time I found out it was already midnight and my kids were asleep so moving rooms was out of the questions. My room was suppose to have a seperate bedroom based on the photos but it ended up being a studio layout instead.