Our overnight stay at The Portland guest house went very well.
We managed to park close by and the check-in process was very speedy.
Unfortunately, though, I hadn't taken into consideration that, being a town house, there would be a lot of stairs with an open balustrade which was an issue for my partner who suffers from a form of vertigo but, after explaining the situation to Rachel, Sian dealt with it quickly by putting us in a room on a lower floor.
The room was lovely - clean and cosy with quality bed linen.
The breakfast was excellent with good quality produce and a comprehensive menu.
The Portland is very well located. Just a short walk into the centre of Cheltenham.
Would definitely recommend the Portland for a comfortable, convenient and friendly stay