Best Western Plus Condado Palm Inn & Suites
3-star hotel with outdoor pool, near Casino del Mar at La Concha Resort
- Free WiFi
- All (58)
- Exterior (4)
- Rooms (36)
- Interior (6)
- Fitness/Leisure (6)
- Bar/Dining (2)
- Other (4)
Pool
Beach
Beach
Outdoor Spa Tub
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Bathroom
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Bathroom
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Bathroom Amenities
Lobby
Interior Entrance
Lobby
Reception
Sports Facility
Bicycling
Fitness Facility
Fitness Facility
Property Amenity
Meeting Facility
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View - Bathroom
Premium Room, 2 Queen Beds, Non Smoking, Partial Ocean View - Bathroom
Meeting Facility
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Bathroom
Premium Room, 2 Queen Beds, Non Smoking, Partial Ocean View - Bathroom
Standard Room, 1 King Bed, Refrigerator & Microwave, Partial Ocean View - In-Room Amenity
Best Western Plus Condado Palm Inn & Suites
Suite, 1 King Bed, Non Smoking, Partial Ocean View (Living Room) - Guest Room
Premium Room, 1 King Bed, Non Smoking, Partial Ocean View (with Single Sofabed) - Guest Room
Suite, 1 King Bed, Non Smoking, Partial Ocean View (Living Room) - Guest Room View
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Guest Room
Hotel Bar
Premium Room, 1 King Bed, Non Smoking, Partial Ocean View (with Single Sofabed) - Guest Room
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Guest Room
Guest Room
Premium Room, 1 King Bed, Non Smoking, Partial Ocean View (with Single Sofabed) - Guest Room
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Guest Room View
Premium Room, 2 Queen Beds, Non Smoking, Partial Ocean View - Guest Room
Hotel Bar
Premium Room, 2 Queen Beds, Non Smoking, City View - Guest Room
Premium Room, 2 Queen Beds, Non Smoking, Partial Ocean View - Guest Room
Premium Room, 1 King Bed, Non Smoking, City View (with Single Sofabed) - Guest Room
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Guest Room
Premium Room, 1 King Bed, Non Smoking, City View (with Single Sofabed) - Guest Room
Premium Room, 1 King Bed, Non Smoking, City View (with Single Sofabed) - Guest Room
Suite, 1 King Bed, Non Smoking, Partial Ocean View (Living Room) - Guest Room
Suite, 1 King Bed, Non Smoking, Partial Ocean View (Living Room) - Guest Room
Suite, 1 King Bed, Non Smoking, Ocean View (Living Room) - Guest Room
Hotel Front
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - Guest Room
Premium Room, 2 Queen Beds, Non Smoking, Partial Ocean View - Guest Room
Standard Room, 1 King Bed, Refrigerator & Microwave, Partial Ocean View - Guest Room
Hotel Front
Standard Room, 1 King Bed, Refrigerator & Microwave, Partial Ocean View - Guest Room View
Standard Room, 1 King Bed, Refrigerator & Microwave, Partial Ocean View - Guest Room
Suite, 1 King Bed, Non Smoking, Partial Ocean View (Living Room) - Guest Room
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave - Guest Room
Suite, 1 King Bed, Non Smoking, Partial Ocean View (Living Room) - Guest Room
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave - In-Room Amenity
Best Western Plus Condado Palm Inn & Suites
Best Western Plus Condado Palm Inn & Suites
Pool[1/58]
Worst customer services ever no room services, even when requested one
The location was close to everything fun and exciting. The beach is much closer than…
Hotels.com™ Rewards
Best Western Plus Condado Palm Inn & Suites
from NZ$289- Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
- Suite, 1 King Bed, Non Smoking, Ocean View (Living Room)
- Standard Room, 1 King Bed, Accessible, Bathtub
- Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
- Premium Room, 2 Queen Beds, Non Smoking, Partial Ocean View
- Premium Room, 1 King Bed, Non Smoking, City View (with Single Sofabed)
- Premium Room, 2 Queen Beds, Non Smoking, City View
- Premium Room, 1 King Bed, Non Smoking, Partial Ocean View (with Single Sofabed)
At a glance
Key facts
Hotel size
- This hotel has 151 rooms
- This hotel is arranged over 18 floors
Arriving/leaving
- Check-in time 3 PM-6:00 PM
- Check-out time is 11 AM
- Express check-out
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets not allowed (service animals welcome)
Internet
- Free WiFi in public areas
- Free WiFi and wired Internet access in rooms
Transport
Parking
- Onsite self parking (USD 15.00 per day; includes in/out privileges)
- Onsite extended parking (USD 15.00 per day)
- Wheelchair-accessible parking on site
- Onsite parking includes off-street options
- Offsite parking nearby (USD 15.00 per day; discounts available)
Payment types at the property
Other information
- Smoke-free property
FAQs for Best Western Plus Condado Palm Inn & Suites
Does Best Western Plus Condado Palm Inn & Suites offer free cancellation for a full refund? Yes, Best Western Plus Condado Palm Inn & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Best Western Plus Condado Palm Inn & Suites? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Best Western Plus Condado Palm Inn & Suites? Yes. Self parking costs USD 15.00 per day. Extended parking costs USD 15.00 per day. Is there a pool at Best Western Plus Condado Palm Inn & Suites? Yes, there's an outdoor pool. Guests have 24-hour pool access. Are pets allowed at Best Western Plus Condado Palm Inn & Suites? Sorry, pets aren't allowed, but service animals are welcome. What are the check-in and check-out times at Best Western Plus Condado Palm Inn & Suites? You can check in from 3 PM - 6:00 PM. Check-out time is 11 AM. Express check-out is available. Are there restaurants at or near Best Western Plus Condado Palm Inn & Suites? Yes, Ropa Vieja offers Cuban cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Buns (3-min walk), Oceano (3-min walk), and Crepe Maker (3-min walk). Is there an onsite casino at Best Western Plus Condado Palm Inn & Suites? No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (4-min walk) and Sheraton Casino (9-min drive) are both nearby. What is there to do at Best Western Plus Condado Palm Inn & Suites and nearby? Have fun with nearby activities like kayaking, scuba diving, and boogie boarding. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Best Western Plus Condado Palm Inn & Suites also has a 24-hour fitness center.
Recent reviews
Very good 8.2 From 1,279 reviews
Very good
Nice hotel. loved the view, right in the center of everything and the beach is walking distance. the room was pretty clean. although they did not come in and change sheets at all during my stay. The pool is super SMALL! only dislike i had. i love me a great pool area and this one is just too tiny for me. but i did enjoy the hot tub.
Aleida, us3 night trip
Fair
The hotel was a very poor choice. From looking at the pictures you’d think you were in paradise, but once you arrive you’ll realize you’re so far from paradise it ain’t even funny. I rented several rooms and 2 of them had clogged sinks, one of my room sorts were being painted while I was there. I arrived back at the hotel and I did see the sign that said wet paint, but my 10 year old daughter did end up brushing up against the wet paint. It smelled like smoke. It was horrible.
Ayana, us2 night family trip
Good
False advertisement
The hotel didn’t look nothing like it’s presented online, the room, the pool area , nothing looked as good as the pics. I was very disappointed with quality of hotel smdh!
us6 night trip
Very good
Birthday trip
Things were smooth. Room was good clean and all staff members had mask on
Ronel, us1 night trip
Good
It’s good for the location
In the past two years going to this hotel, it doesn’t seem like they’re reinvesting much to the property up keep. There were limited staff overnight. The location is super convenient which is why I do like staying here. But I may change it up and stay elsewhere.
Anthony, us5 night trip
Good
Decent.
To say Puerto Rico got ravaged by "stimmy" travelers would be an understatement, and Condado Palm Inn was at the center. As of 3/20/21 "Free Breakfast" is water and Jimmy Dean microwave meals while the free bikes and beach club listed online are nonexistant. Kudos to management for service recovery efforts, and early access to the fitness center.
Michael, us7 night trip
Exceptional
Perfect location
Great hotel, swimming pool a block from the beach... restaurant in the hotel has great food
Angelina, us1 night trip
Fair
The hotel looked nothing like the pictures online. The windows are old and filthy. When we got there it was stains on the pillows and sheets, we asked them to clean the room two days in a row on the second day they just sat the sheets in the room and left. The hot tub water was so dirty you could see the dirt in the bubbles. And we had to ask for blankets which we were provided with an old outdated fleece blanket that was just left in the bed. The complimentary breakfast was microwaveable eggs and oatmeal. It was not a good experience at all
LaShaun, us3 night trip
Very good
A lot of door slamming early in mornings and you can hear hallway conversations
Richard, us2 night trip
Exceptional
Love Condado Palm Inn
Great location with lovely ocean view and close to stores and the beach. Nice, helpful staff.
John, us1 night business trip
