Surrounded by Tokyo's Imperial Palace East Gardens, Palace Hotel Tokyo is a serene retreat. Take advantage of shopping on site, indulge in French cuisine at ESTERRE or unwind with yoga classes and massage treatment rooms. With free WiFi and multilingual staff, guests appreciate the helpful service.
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
Bar
Pool
Spa
Air conditioning
Gym
Parking available
Main amenities (12)
Daily housekeeping
Restaurants and 3 bars/lounges
Full-service spa
Indoor pool
Breakfast available
24-hour fitness centre
Sauna
Valet parking
Self parking
24-hour room service
Coffee shop/cafe
Massage/treatment rooms
For families (6)
Free cots/infant beds
Fridge
Private bathroom
Separate bath and shower
Premium TV channels
Terrace
The current price is NZ$1,676
NZ$1,676
includes taxes & fees
14 Mar - 15 Mar
Room options
Available filters for rooms
Showing 36 of 36 rooms
View all photos for Grand Deluxe Twin Room
Grand Deluxe Twin Room
Highlights
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
55 sq m
Park view
Sleeps 3
2 Double Beds
View all photos for Chiyoda Suite Room
Chiyoda Suite Room
Highlights
Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
80 sq m
Park view
Sleeps 3
2 Double Beds
View all photos for Club Deluxe Twin Room with Balcony
Club Deluxe Twin Room with Balcony
Highlights
Furnished balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
45 sq m
Park view
Sleeps 3
2 Double Beds
View all photos for Grand Deluxe King Room with Balcony
Grand Deluxe King Room with Balcony
Highlights
Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
55 sq m
City view
Sleeps 3
1 King Bed
View all photos for Club Grand Deluxe King Room with Balcony
Club Grand Deluxe King Room with Balcony
Highlights
Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
55 sq m
City view
Sleeps 3
1 King Bed
View all photos for Club Deluxe King Room
Club Deluxe King Room
Highlights
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
45 sq m
Sleeps 2
1 King Bed
View all photos for Club Deluxe King Room with Balcony
Club Deluxe King Room with Balcony
Highlights
Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
45 sq m
Park view
Sleeps 3
1 King Bed
View all photos for Garden Suite Room
Garden Suite Room
Highlights
Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
75 sq m
Park view
Sleeps 3
1 King Bed
View all photos for Executive Suite Room
Executive Suite Room
Highlights
Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
75 sq m
Park view
Sleeps 3
1 King Bed
View all photos for Premier Suite King
Premier Suite King
Highlights
Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
90.1 sq m
Park view
Sleeps 3
1 King Bed
View all photos for Club Grand Deluxe Twin Room
Club Grand Deluxe Twin Room
Highlights
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
55 sq m
City view
Sleeps 3
2 Double Beds
View all photos for Deluxe Twin Room with Balcony
Deluxe Twin Room with Balcony
Highlights
Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
45 sq m
Park view
Sleeps 3
2 Double Beds
View all photos for Premier Suite Twin
Premier Suite Twin
Highlights
Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
90 sq m
Sleeps 3
2 Double Beds
View all photos for Deluxe King Room with Balcony
Deluxe King Room with Balcony
Highlights
Furnished balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
45 sq m
Park view
Sleeps 3
1 King Bed
View all photos for Deluxe King Room
Deluxe King Room
Highlights
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
45 sq m
Sleeps 2
1 King Bed
View all photos for Park Suite
Park Suite
Highlights
Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
120 sq m
City view
Sleeps 3
2 Double Beds
View all photos for Terrace Suite
Terrace Suite
Highlights
Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
120 sq m
City view
Sleeps 3
1 King Bed
View all photos for Club Deluxe Twin Room with Balcony
Club Deluxe Twin Room with Balcony
Sleeps 3
2 Single Beds
View all photos for Deluxe King Room with Balcony
Deluxe King Room with Balcony
Sleeps 3
1 King Bed
View all photos for Executive Suite
Executive Suite
Sleeps 2
1 King Bed
View all photos for Premier Suite Twin
Premier Suite Twin
Sleeps 3
2 Double Beds
View all photos for Garden Suite
Garden Suite
Sleeps 2
1 King Bed
View all photos for Park Suite
Park Suite
Sleeps 2
2 Single Beds
View all photos for Deluxe Room with Balcony
Deluxe Room with Balcony
Sleeps 3
1 King Bed OR 2 Single Beds
View all photos for Club Grand Deluxe Twin Room
Club Grand Deluxe Twin Room
Sleeps 2
2 Single Beds
View all photos for Grand Deluxe Twin Room
Grand Deluxe Twin Room
Sleeps 2
2 Single Beds
View all photos for Terrace Suite
Terrace Suite
Sleeps 3
1 King Bed
View all photos for Club Deluxe King Room with Balcony
Club Deluxe King Room with Balcony
Sleeps 3
1 King Bed
View all photos for Grand Deluxe King Room with Balcony
Grand Deluxe King Room with Balcony
Sleeps 3
1 King Bed
View all photos for Club Deluxe King Room
Club Deluxe King Room
Sleeps 2
1 King Bed
View all photos for Deluxe King Room
Deluxe King Room
Sleeps 2
1 King Bed
View all photos for Chiyoda Suite
Chiyoda Suite
Sleeps 2
2 Single Beds
View all photos for Deluxe Twin Room with Balcony
Deluxe Twin Room with Balcony
Sleeps 3
2 Single Beds
View all photos for Premier Suite King
Premier Suite King
Sleeps 3
1 King Bed
View all photos for Club Grand Deluxe King Room with Balcony
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005
What's nearby
Imperial Palace East Gardens - 1 min walk - 0.2 km
Tokyo International Forum - 14 min walk - 1.2 km
Tokyo Imperial Palace - 17 min walk - 1.4 km
Nippon Budokan - 3 min drive - 2.5 km
Tokyo Dome - 4 min drive - 3.3 km
Getting around
Tokyo (HND-Haneda) - 31 min drive
Tokyo Station - 8 min walk
Kanda Station - 19 min walk
Yurakucho Station - 19 min walk
Otemachi Station - 7 min walk
Nijubashimae (Marunouchi) Station - 8 min walk
Takebashi Station - 11 min walk
Restaurants
カレーショップC&C 大手町メトロピア店 - 4 min walk
玄米カフェ 実身美 - 3 min walk
The Palace Lounge - 1 min walk
はせがわ酒店 パレスホテル東京店 - 2 min walk
もうやんカレー 大手町 - 2 min walk
About this property
Palace Hotel Tokyo
When you stay at Palace Hotel Tokyo, you'll be a short five-minute drive from Tokyo Imperial Palace and Nippon Budokan. You can visit the spa to indulge in deep-tissue massages, body wraps or manicures and pedicures, and French cuisine is served at ESTERRE, which is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and a 24-hour fitness centre. The helpful staff and overall property condition get great marks from fellow travellers. The property is only a short walk to public transportation: Otemachi Station is 7 minutes and Nijubashimae (Marunouchi) Station is 8 minutes.
Languages
Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish
At a glance
Hotel size
284 rooms
Arranged over 23 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM.2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (JPY 3300 per night; includes in/out privileges)
On-site valet parking (JPY 4300 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6 AM–10:30 AM
3 bars/lounges
Restaurant
Coffee shop
24-hour room service
Travelling with children
Local/corner shop
Children's menu
What to do
Yoga classes
Shopping
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Facilities
Built in 2012
Safe-deposit box at front desk
Terrace
24-hour fitness centre
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Room amenities
Be entertained
DVD player
LCD television
Premium digital channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Turndown service
Egyptian cotton sheets
Free cot/infant bed
What to enjoy
In-room massage
Freshen up
Private bathroom
Separate bath and shower
Rainfall shower heads
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Evian SPA TOKYO has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
ESTERRE – This restaurant specialises in French cuisine and serves lunch and dinner.
GRAND KITCHEN – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.
WADAKURA – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
TATSUMI – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
GO – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Awards and affiliations
Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 6072 per person
Children & extra beds
Rollaway beds are available for JPY 10000.0 per night
Parking
Self-parking costs JPY 3300 per night with in/out privileges
Valet parking costs JPY 4300 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 10:00 PM
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo
Frequently asked questions
Does Palace Hotel Tokyo offer free cancellation for a full refund?
Yes, Palace Hotel Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palace Hotel Tokyo?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
Are pets allowed at Palace Hotel Tokyo?
Sorry, pets aren't allowed.
Is parking offered on site at Palace Hotel Tokyo?
Yes. Self-parking costs JPY 3300 per night. Valet parking costs JPY 4300 per night.
What are the check-in and check-out times at Palace Hotel Tokyo?
Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Check-out time is noon.
What is there to do at Palace Hotel Tokyo and nearby?
On-site recreation at Palace Hotel Tokyo includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Palace Hotel Tokyo also has 3 bars and a 24-hour fitness centre, as well as a sauna.
Are there restaurants at or near Palace Hotel Tokyo?
Yes, ESTERRE offers French cuisine.
What's the area around Palace Hotel Tokyo like?
Palace Hotel Tokyo is in Chiyoda, a short 7-minute walk from Otemachi Station and 17 minutes' walk from Tokyo Imperial Palace.
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Palace Hotel Tokyo Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
3 March 2025
Excellent
Loved the spacious room, location was excellent and staff terrific.
Amy
Amy, 4-night trip
10/10 Exceptional
3 March 2025
World-class hotel in the heart of Tokyo
Luxury accomodations, city/park views, delicious dining, premium spa/gym/pool amenities and, most memorably, 5-star service throughout our stay.
We brought a family of four to cheer my wife through her sixth world major marathon and the Palace Hotel provided a welcoming and comfortable home during our stay.
This was one of the best experiences we've had anywhere in the world. The attention to detail and care demonstrated throughout our stay was an incredible way of experiencing Japanese culture. Highly-recommended without hesitation.
Jason
Jason, 5-night trip
10/10 Exceptional
4 January 2025
We enjoyed everything about the stay: The fitness center and the spa are of top quality and very clean. The breakfast buffet has a variety of food and beverage options. Most importantly, the service was exceptional throughout our stay. We would recommend the Palace Hotel to our friends.
Verified traveller
2-night trip
10/10 Exceptional
30 October 2024
service excellent... restaurents very good...
Ira
Ira, 5-night trip
10/10 Exceptional
16 December 2024
Nice stay after family event
It’s a one night stay with breakfast included. The service was excellent and the breakfast quality was great as well. Kids were also happy with the food variation at the breakfast. Recommend to others!
Verified traveller
1-night trip
10/10 Exceptional
4 October 2024
Lovely location. Staff was exceptional.
Diane
Diane, 3-night trip
10/10 Exceptional
10 November 2024
I am sold on the Palace especially the balcony rooms
deWayne
deWayne, 2-night trip
10/10 Exceptional
24 May 2024
Great hotel, excellent facilities and staff.
Elsayed
Elsayed, 4-night trip
10/10 Exceptional
28 November 2024
A true 5-star hotel with great concierge
It's conveniently located near subway station and elegantly decorated. Concierge service is top notch and can help get difficult restaurant reservation in short notice. Room with balcony has an incredible view overlooking the park.
Jacqueline
Jacqueline, 4-night trip
10/10 Exceptional
6 October 2024
Lovely stay.
If you can afford it, do yourself a treat and stay here. Amazing!
Richard
Richard, 1-night trip
10/10 Exceptional
31 December 2024
Awesome and impressive experience
Impressive experience. The room has more than everything than we need. Very generous in providing tea/coffee/water and all the toilettes. Staff communicated with each other very well and follow up on our request. The best hotel experience I ever have.
Grace
Grace, 4-night trip
10/10 Exceptional
12 July 2024
Will stay again
Perfect location and very relaxing high quality hotel in the center of Tokyo
Vladimir
Vladimir, 4-night trip
10/10 Exceptional
24 September 2024
This is the best hotel I have ever stayed in, hands down. I have stayed in many. The amenities and service are second to none.
Richard
Richard, 2-night trip
10/10 Exceptional
30 October 2024
Everything was great. This was our second visit and seven years. Excellent at both times.
Mark
Mark, 3-night trip
10/10 Exceptional
21 October 2024
First rate. Comfortable room. Impeccable service. Good value for the money. Metro station access from within the hotel. Would stay again.
Jeffery
Jeffery, 3-night trip
10/10 Exceptional
14 July 2024
This is the nicest hotel that I have experienced in my travels. I enjoyed everything about this luxurious, quiet, amenity-rich hotel situated in the heart of Tokyo. The restaurants are exceptional.
Jeff
Jeff, 3-night trip
8/10 Very good
1 September 2024
Great location, great facilities and excellent breakfast - even though it wasn’t club level. But have to pay extra to use the spa and a bit disappointed there was only one sink.
Yin
Yin, 4-night trip
10/10 Exceptional
29 June 2024
The highest quality of service and hospitality!
Hanaka
Hanaka, 2-night trip
10/10 Exceptional
21 August 2024
The Palace is a superb world class hotel. Perfect in every way.
David
David, 6-night trip
10/10 Exceptional
21 May 2024
A great hotel in a super convenient location. We would stay their again if we came back to Tokyo
Jason
Jason, 2-night trip
10/10 Exceptional
14 October 2023
This hotel is perfect!
Joseph
Joseph, 1-night trip
10/10 Exceptional
23 July 2024
Amazing Japanese hospitality. View from the balcony was terrific.
Mohamed
Mohamed, 2-night trip
10/10 Exceptional
5 August 2024
Excellent in every way.
Jorge
Jorge, 4-night trip
10/10 Exceptional
4 August 2024
Fantastic
Absolutely fantastic!!!
Benjamin
Benjamin, 4-night trip
10/10 Exceptional
28 April 2024
An amazing property with exceptional staff always eager to please. Incredible hosptiality. Would definitely return and stay here